Organizational Behaviour: Key Issues and Recommendations
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This presentation discusses the key issues in organizational behaviour and provides recommendations for improvement. Topics include blending personalities in teams, communication and teamwork, and productivity and time management.
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Organizational Behaviour
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Page of Contents INTRODUCTION MAIN BODY TASK Identification of the key organizational behavior issues: Definition of organizational behavior issue 1. Recommendations to issue 1: Definition of organizational behavior issue 2. Recommendations to issue 2. Definition of organizational behavior issue 3. Recommendations to issue 3. CONCLUSION REFERENCES Books and Journals:
Introduction Organizational behavior deals with human behavior in the organization. When a manager deeply understands the behavior to resolve conflicts of teams and manage them quite well. Organizational culture, value system, job design, emotional intelligence, andtheworkenvironmentarethemostsignificantcasualcausesin determining the behavior of humans. Thispresentationwillcontainthediscussionandissuesrelatedwith organizational behavior in the company.
Objectives of Organizational Behaviour Organizational behavior is also concerned with the employees who are working in the organization that how they are interacting with other employees. The objectives of Organizational Behavior are as follows: Job Satisfaction Finding the right people Leadership and conflict resolution Understanding the employees better
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Identification of the key organizational behavior issues: Difficulty in blending multiple personalities into a cohesive and unified team. Poor communication and teamwork. Decreased productivity and time management.
Vroom’s theory of Expectancy ISSUE 1: Difficulty in blending multiple personalities into a cohesive and unified team. Vroom’sexpectancytheoryassumesthatbehaviorofindividualresultsfrom conscious choices among substitutes whose objective is to increase pleasure and minimize pain. The performance of an individual or employee who are working in the organization is based on factors such as skills, personalities, abilities, experiences, knowledge and many more which are linked with motivation. Thistheoryalsosuggestthatalltheemployeesmayhavedifferentsetof objectives but they can be motivated if they consider that: There is a positive correlation between performance and efforts. Performance which is favorable will result in a desirable outcome. The reward will satisfy a significant requirement The desire to satisfy the needs is strong enough to make the efforts worthwhile.
Theory by Vroom is based on the mentioned beliefs Valance: Valance refers to the emotional orientation people who hold with respect to results that is reward. Organizations must discover what are the values of employees are. Expectancy:Every employee has a different expectation and have level of confidence about what they are best in their work. Instrumentality:The management of the organization must ensure that all the promises of such rewards are to be fulfilled and employees must be aware of that.
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The Behavioral Theory of LeadershipThe behavioral leadership theory concentrates on how leaders or managers behave and undertakes that these personalities can be copied by other leaders. It is also called style theory that suggests that leaders can be developed on the basis of learnable behavior. Instead of qualities, actions are the pivotal points of learning this theory
Recommendations to Issue 1 Ask questions to clarify:The manager of the respective company should ask questions rather than making assumptions about the causes or intentions behind actions or words of employees. Promote open and constructive communication:It is recommended for the managers to create an environment in which employees feel free to open their opinions, ideas, expression of suggestions, concerns, constructive criticism and many more. Allow for some autonomy:Multiple personality perform best in their own way in different situations. The manager of the company should give their employees deadline to perform well.
Issue 2. Poor communication and teamwork When team members work together they fail to communicate effectively because of their conflicts, confusion and other reasons. Resultant of the conflicts would lead to arguments, low employee morale, missed deadlines and much more. To re-establish teamwork, manager must recall the objective of a project and take time to acknowledge their efforts of team to clarify the objective of their work and generally see increased level of motivation.
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Administrative theory of Management Henri Fayol’s administrative theory was based on the concept of departmentalization. It says different activities have to be planned with an intention to perform for achieving a common goal and that should be recognized. Later should be divided into different teams and departments so that such activities or task can be achieved in an effective and efficient manner. The founder believed that more importance should be laid on humans, behavioral factors and the management of organization
Henry Fayol’s Principles of Management AuthorityDiscipline OrderEquity Division of laborEsprit De Corps Unity of directionInitiative Stability of TenureLine of authority Subordination of Individual InterestRemuneration
The Human Relation Theory The human relations theory is also popular as Neo classical theory which says while designing a structure of organization employees who are working in the organization and their behavior should be taken into consideration. Every organization has different employees with different needs that can be studied and of groups of people who develop their own way of taking the things and their own way of conduct. If the manager adopts the approach of human relations it will be appreciated what is important and what is the comfort zone for that particular employee who has to perform the task.
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Recommendation to Issue 2 Increased communication to know the expectations Redefining the goals and purposes Determining a messaging platform for the implementation at the workplace that makes everyone to communicate rapidly Departmentalization of team for effective communication
Decreased Productivity and Time management Employees in the organization may practice periods of time where they are unproductive. Sometimes when the productivity decrease it may also affect the team members and the overall objectives of the company. Low levels of productivity may also affect employee’s moral, profit margins, hinder efficiencies and much more.
Theory of Ethical Egoism &Social Learning Theory: This theory suggests that ethical egoism is the vision that people or individual ought to follow their own self-interest and nobody has any other compulsion to promote any self-interest. It is normative or descriptive theory that is concerned with how people ought to behave. Social Learning can be explained as a theory which describes behavior of individual derived from some specific behavior that can be used as a tool to guide them in their learning which is based on what they have been observed or seen. This theory results high responses from the trainee because they learn from their role models a lot. They observe others and tried to execute in their work.
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Approaches to avoid ethical egoism within the employees in the organization Always use an ethical approach: choosing an ethical approach is a moral code which explains how self-interest can be achieved systematically and ethically that is without disturbing and violating the rights of others. Alwaysknowyourselfandyourmotivations:Havingarightmentor,havinga focused goal, having a right approach towards achieving the goal are the most important pillars which an employee has to put in his bucket to fulfill his set target in terms of professional or personal development. Recognizeegoisminothers:Peopleintheorganizationhastointerfaceor communicate and talk to each other to enjoy and develop the work culture of the office.Sometimestheremightbeamutualviewtoaparticularinstinctand sometimes the perception might differ.
Principles of Social Learning TheoryAttention:This theory suggest that individuals who are learners can maintain their concentration within team contexts such as if the team is focus, the individual is focused. Retention:It states that individual must have a memory to be able to perform an act or recall some information. Reproduction:When individual recalls his memory or keep learning on repetition mode, it can help to master them cognitively. Motivation:When an individual observes the behavior or actions of other and recognize how they are punished or rewarded for their actions he can be motivated to reproduce them or do differently.
Recommendation to Issue 3 Manager should consistently review process and procedures that will help in maximize the efficiencies. Performing work flow analysis to review the current systems and restructure those areas which are weak. Manager must ask questions and offer effective solutions to them. Manager must reschedule their time throughout the day to do definite task. Manager also should schedule time to make themselves available to their employees in order to get better communication.
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Conclusion Concept of organizational behavior facilitates an insight on how employees in organization and how they perform their task. It helps in building trust in relationship, maximizes performance level of their employees. Prediction of human behavior enhances the goodwill of the organization and helps to achieve objectives of organization in a specific time period with the optimum utilization of resources.
References Abekah-Nkrumah, G., Boamah, K. A. and Ofori, C. G., 2019. Organisational Culture and the Implementation of Hospital Information Systems: Evidence from Ghana.African Journal of Management Research,26, pp.2-20. Bechane, C., 2017.An investigation into the impact of organisational culture on employee performance: a case of Zimbabwe Revenue Authority (ZIMRA)(Doctoral dissertation, BUSE). Bekirogullari, Z., 2019. Employees' Empowerment and Engagement in Attaining Personal and Organisational Goals.The European Journal of Social & Behavioural Sciences,26(3), pp.3032- 3047. Chidiac, M. A., 2018. The organisational self: a gestalt view of organisational functioning. InRelational Organisational Gestalt(pp. 29-42). Routledge. Harmsen, R. and Et.al., 2018. The relationship between beginning teachers’ stress causes, stress responses, teaching behaviour and attrition.Teachers and Teaching,24(6), pp.626-643. Ichim, G. M., 2020. Organisational culture in Romania: The fine line between success and failure for women in academia.Stanovništvo,58(2). Isaac, S. N., Francis, W. N. and Mills, R. B., 2020. A Multi-Sectoral Assessment of the Impacts of Covid-19 Pandemic Outbreak on Organisational Functionality in Nigeria. Kollár, P., MODELLING TRANSFORMATIONAL LEADERSHIP IN HUNGARIAN ORGANISATIONAL PRACTICE.