Organizational Behaviour: Theories, Models, and Applications at Google LLC

Organizational
Behaviour
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Executive Summary
This report aims to define organisational behaviour and the concepts, theories and models
related to it. Various theories related to organisational culture, communication and motivation
and their applications within a company have been discussed in this report. Google LLC has
been chosen as company to assess application of above-mentioned theories.
In this report, secondary research has been carried out to explain Handy Model, Hofstede
Model and Schein's Model of organisational culture. Shannon-Weaver communication model,
Barnlund communication model and Schramm communication model of communication has also
been discussed. Lastly, Maslow's need hierarchy theory, Herzberg's motivation-hygiene theory
and Vroom's expectancy theory has been discussed. Then, a primary research has been carried
out to check whether these models and theories have been applied by Google LLC or not and
what impact have these on the organisational culture of the company.
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Table of Contents
Executive Summary.........................................................................................................................2
Introduction......................................................................................................................................4
Main Body.......................................................................................................................................4
Secondary research......................................................................................................................4
Primary research..........................................................................................................................8
Conclusion.....................................................................................................................................11
References......................................................................................................................................12
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Introduction
Organisational Behaviour is study of human behaviour within an organisation's work
environment. It is dependent on structure and culture of an organisation. It seeks to determine
impact of human behaviour on job structure, motivation level, communication, performance
management, leadership, etc. with an aim to increase effectiveness of an organisation (Miguel
and Casado, 2016). This report aims at assessing various theories and models related to
organisational culture, communication and motivation and their applications within an
organisation. For the purpose of this report, Google LLC has been chosen as organisation. It is an
American multinational company that offers internet related products and services. It was
founded in 1998 by Larry Page and Sergey Brin and has its headquarters at California, USA.
This report discusses various models mentioned above using secondary sources of information
and their application within Google LLC using primary sources of information.
Main Body
Secondary research
Theories and models of organisational culture
Culture of an organisation is defined and made up of all the aspects like values,
principles, vision and mission statement, etc. that inspire and influence ways in which people
behave and interact within an organisation (Al-Ali and et.al., 2017). Below mentioned are
various theories related to organisational culture:
Handy Model – This model of organisational culture was defined by Charles Handy who
linked organisational culture to organisational structure (Handy's Model of Organisational
Culture, 2018). This model contains four different cultures which are below mentioned: Power culture – Organisations with this kind of culture witness power concentration
among a few and therefore communication channels always emanates from them.
Centralisation is found in such organisation with rules bend according to few. However,
such organisations see a quick decision-making and are also good when subordinates are
less experienced. Role culture – Organisations with this kind of culture have clearly defined authority and
responsibility structure according to the position which defines the roles. Such
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