Organizational Behaviour: A Case Study of Vodafone

organization behaviour

Table of Contents
INTRODUCTION.............................................................................................................................3
TASK 1............................................................................................................................................4
P1 HANDY'S CULTURAL THEORY FOR ANALYZING THE VODAFONE'S ORGANIZATIONAL
CULTURE.................................................................................................................................... 4
M1 THE ROLE OF A LEADER AND FUNCTION OF A MANAGER BY EFFECTIVELY APPLYING A
RANGE OF THEORIES AND CONCEPTS...................................................................................... 7
TASK 2............................................................................................................................................9
P2 CONTENT AND PROCESS THEORY OF MOTIVATION............................................................9
M2 STRENGTHS AND WEAKNESSES OF DIFFERENT APPROACHES TO SITUATIONS WITHIN
THE WORK ENVIRONMENT.....................................................................................................11
TASK 3..........................................................................................................................................13
P3 IMPROVING THE EFFECTIVENESS OF THE TEAM WITHIN THE VODAFONE BY UTILIZING
THE MOTIVATIONAL TECHNIQUES..........................................................................................13
M3 HOW LEADERS AND MANAGERS CAN IMPROVE EFFICIENCIES OF OPERATIONAL
MANAGEMENT TO SUCCESSFULLY MEET BUSINESS OBJECTIVES..........................................17
TASK 4..........................................................................................................................................19
P4 THEORY TO IMPROVE PRODUCTIVITY AND THE PERFORMANCE OF THE TEAMS............19
M4 RANGE OF CONCEPTS AND PHILOSOPHIES IN HOW THEY INFORM AND INFLUENCE
BEHAVIOUR IN BOTH POSITIVE AND NEGATIVE WAYS..........................................................19
CONCLUSION............................................................................................................................... 22
REFERENCES................................................................................................................................ 23

INTRODUCTION
Every organization wants a continuous improvement and expansion in the market. The main
objective of the organization is to maintain an effective brand image of their products in the
marketplace. In order to attain this, the management team of the organization needs to
maintain a good organizational behaviour within the workplace. Maintain good communication
with the employees is very important to the success of the business. Every employee wants to
work with the organization which provides a healthy environment for work. So, the effective
organization behaviour is very important for the organization in order to maintain the growth.
There are various elements that are connected to the organizational theories, power, culture,
politics, and concepts of the organizational behaviour (Wilson, 2017). In this report, we will be
discussing these concepts of organizational behaviour. The different motivational techniques
can be used by the organization in order to maintain the healthy structure of organizational
behaviour. Vodafone is one of the leading public limited company which has a very strong
worldwide network. It is a multinational telecommunication company and the headquarters of
Vodafone is situated in London. In this report, we will evaluate about the theories apply by the
Vodafone in order to maintain their organizational behaviour.
In This report, we will discuss the changes occurred in the organizational culture and how the
Vodafone can maintain a healthy organization behaviour with the help of organizational
theories, culture, politics, and power.

TASK 1
P1 HANDY'S CULTURAL THEORY FOR ANALYZING THE
VODAFONE'S ORGANIZATIONAL CULTURE
The Charles Handy expanded his four cultural theories of organizational culture in which he had
focused on the powerful impact of culture on the modern management (Ajzen, 2017). These
theories of Charles Handy helped the Vodafone in leadership and organizational development.
These are the Handy’s four cultural theories:
Figure 1 - Handy’s Cultural Theories
(Source - https://www.tutor2u.net/business/reference/models-of-organisational-culture-
handy)
ROLE CULTURE
According to Charles Handy’s theory of organizational culture, the role culture within an
organization can be detected when the workers of a company are authorized with special
authorities on the basis of their assigned roles within the organization. The organizational
culture of Vodafone follows the theory of role culture which states that position of an individual
in an organization impact the overall growth of the organization (Alvarez, 2018). When the
organizational structure becomes large and strong the role culture of an organization
automatically develops within the workplace.

TASK CULTURE
When a team of an organization are formed to achieve any specific objective or solve any
problem related to any project at that time the task culture used by the organization. Vodafone
is using the task culture because the formation of teams for any task is a very important thing
for an organization (Deresky, 2017). In the task culture, there is no individual power source and
every task can be performed in a group or a team. The task culture helps the employees to
work together as a team and solve the organization problems as a whole.
POWER CULTURE
In every organization, there is a superior who guide and control the employees towards their
work. The power culture implies that in the organization, power is held by some individuals
which are influencing the whole organization with their leadership. Power culture is very strong
culture it can be helpful in the decision-making process and the growth of the organization
(Puchala, et al., 2015). Sometimes power is very important to manage the situation so, the
organization need to apply the power culture to a healthy environment in the workplace.
PERSON CULTURE
Every individual has their own quality and skills which is different from others. These different
qualities make a person unique from the others. An organization which adopts the person
culture is an assortment of individuals who are together for working for the same goal or
objective in the same organization (Power, et al., 2015). Every individual wants to be superior
from others in order to maintain their value in the organization and they will work hard for
achieving this position.
FRENCH AND RAVEN'S THEORY FOR ANALYZING THE VODAFONE'S POWER AND LEADERSHIP
French and Raven's theory mainly focus on the power. According to this theory, power can be divided
into five parts referent power, legitimate power, reward power, coercive power, and the expert power.
It is an important theory for organizational behaviour (Miner, J.B., 2015). The Vodafone is using this
theory for providing motivation to their employees and improving the working techniques of the
organization. According to the French and Raven’s theory organization need an expert for making