Case Study on Organizational Management Problem

Added on - 03 May 2020

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Running head: ORGANIZATIONAL BEHAVIOUROrganizational BehaviourName of the Student:Name of the University:Author note:
1ORGANIZATIONAL BEHAVIOURTable of ContentsIntroduction......................................................................................................................................2Discussion........................................................................................................................................2Problem........................................................................................................................................2Causes of the Organizational Problem........................................................................................3Necessary Recommendations......................................................................................................4Conclusion.......................................................................................................................................5Reference List..................................................................................................................................6
2ORGANIZATIONAL BEHAVIOURIntroduction:The present case study revolves around the organizational management problemencountered at Regal Pointe Hotel by the management authority, owing to the low staff moraleand lack of employee engagement, which have been aggravated by the housekeeping attendant,Lucinda’s behaviour. Lucinda feels disengaged at workplace, and this is why she has beendeflating the staff morale of other co-workers as well. It is an evident fact that low employeeengagement and low staff morale in a service industry is bound to have a negative impact on thequality of service provided to the consumers. Hence, the report intends to address theorganizational problem identified at Regal Pointe Hotel, and offer necessary recommendationsfor the same.Discussion:Problem:The organizational problem identified in the Regal Pointe Hotel is the problem oflowstaff morale and employee disengaged. Most of the employees are feeling disengaged simplebecause ofineffective communication between the management authority and the employees, Itshould be noted that the problem of lack of employee engagement is directly interfering with theproductivity level of the company, and hence the problem has been defined from the perspectiveof the management authority of Regal Pointe Hotel. The factors leading to the problem includelack of effective interpersonal communication at workplace, and lack of mutual trust andunderstanding amongst the employer and the employees, absence of proper Human Resourcepolicy for strategic human resource management.
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