Organizational Behaviour Self-Reflection

Self-Reflection 1
Organizational behaviour is the study of human behaviour in organizational settings
(Griffin & Moorhead, 2011). Understanding organizational behaviour is crucial for effective
human resource management within the organization. Through this course, I have learnt various
tools that have helped me in gaining a deeper insight about my own personality. These tools have
also helped me highlight my strengths and weaknesses. The predominant tools used are MBTI,
DISC, transactional analysis and Johari Window. These tools have helped me understand and
further analyze my behaviour in terms of communication and conflict management.
Johari window is an effective tool that can be used for training self-awareness, improving
communications and interpersonal relationships (Hillson & Murray-Webster, 2017). The matrix
has been effectively designed for people to gain a deeper insight into their personalities.
There are certain aspects of my personality which are known to myself and all around
me. Every individual has a large open arena. There are many personality attributes of individuals
that are known to everyone. As a person, I have always been an open book and rarely shied away
from sharing my feelings or emotions. My open arena includes my personality attributes include
my extrovert, helping, assertive, practical and highly optimistic nature.
While using this tool, I tried to seek feedback from my peers and friends in order to
understand those aspects of my personality which are unknown to me but known to others. My
friends mentioned to me that I often tend to get highly aggressive during arguments and entirely
fail to consider the viewpoints of others. Another feedback that I received was that I can
sometimes get insensitive towards people’s feelings or emotions as I tend to be too practical in
my behavior.
The third section of the matrix that focuses on personality attributes that an individual is
aware of but others are unaware of (McCabe & Timmins, 2013). This includes my massive stage
fear and inability to articulate and present my thoughts in an effective manner.
This test helped me in understanding that I must learn to be more sensitive towards other
people and respect their opinions. Being modest is important to grow in organization and build
positive relationships with colleagues and clients. Therefore, I would work towards enhancing
my threshold for patience and resolving conflicts in an effective manner.

Self-Reflection 2
Transactional analysis throws light on four important states that an individual can be in.
These four stats include two parent states and two child states (Clarkson, 2013). In a parent state,
one can be nurturing or controlling while in the child state one can be free or adaptive. After
online surveys and seeking feedback from my friends and family members, I have realized that
my dominant state is that of a ‘Controlling parent’. This depicts a strong personality and the
ability to convince people.
The results also people with this dominant state find it difficult to be open to learning
new things and often block themselves from developing new ideas. This can act against me in
the long run. At workplace, especially in the field of sales, employees have to interact with new
clients frequently. Each client is different and hence needs to be treated differently. Success and
growth in any organization is only plausible when one is open to learning and embracing new
ideas (Barrow, Bradshaw & Newton, 2012). Therefore I would work upon improving this aspect
of my personality.However, this personality instils traits of an authoritative leader. Autocratic
leaders assist the organization by bringing order and control to the everyday operations of the
organization.
DISC personality test demonstrates an individual’s personality depending upon four
important factors of dominance, influence, steadiness and compliance (Lykourentzou et. al.,
2016). My DISC personality test results showed that I have a dominating personality with an
immense strong inner motivation to influence people and circumstances. The test results also
reflected upon my competitive nature. I scored the high in two areas; dominance and influence. I
can completely relate with the analysis of the test. The test results highlight me as a dominant
person that can have a large influence on others.
DISC personality model is highly effective for an individual in analyzing their
personality (Emanuel, 2013). The tool can highlight the aspects that an individual needs to work
upon. I have scored the least in compliance. This reflects that I have a difficult time in complying
with what is being told to me. This is true for my behavior. I believe in doing things on my own
regard and opinions of others matter less to me. In fact, very often I find it difficult for myself to
listen to authorities and obey them.