Organizational Behaviour: Stereotypes, Theories, and Organizational Issues
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This essay evaluates the organizational behavior at the working place, discussing stereotypes, organizational behavior theories, and organizational issues such as social, cultural, and ethical factors. It also presents strategies that support to improve the organizational behavior at the working place.
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2 ORGANIZATIONAL BEHAVIOUR Introduction The main aim of this essay is to evaluate the organizational behavior at the working place. The stereotype is negative thinking of an individual towards a different culture of people. There are different factors that could be caused of stereotype like age, religion, ethnicity, gender, culture, and race. It also discusses how workforces act as an individual in the company and how they converse with a team member. Organization gain their understanding about techniques by which an individual and group interact at the working place. This essay critically analysis the theories of organizational behavior. It also presents the negative and positive effect of stereotype in the organization. It also discusses three major organizational factors like social, cultural, and ethical that could negatively impact on the working place. In last, it represents strategies that support to improve the organizational behavior at the working place. “It is better to rely on stereotypes than to enter into a relationship with someone from another culture without any idea of what believe in” Merits and demerits of stereotypes Luthans et al. (2015) explained thatstereotype is the thinking of an individual and group about the behavior of other employee or team that are the part of organization. From the application of stereotype, an individual make perception for an individual about their working style, nature, dressing, talking, and waking, personality, and language. It is an investigation and use of knowledge about how an individual or employee acts in the organization. It is technique that is used by employee for making clear perception about any stimulus. It is used by both public and private sector organization. It supports employee, technique, and structure, and external atmosphere blend for making an effective operating structure. It is a subdivision of management activities that could understand, predict, and influence an individual behavior.
3 ORGANIZATIONAL BEHAVIOUR In support of this,Montano and Kasprzyk (2015)stated that it is the discovery of the thinking of individual and group on the working place towards the working employees. It supports to determine the relationship between behaviour, emotions, and performance of an employee at the working place. It enables the organization to discover factors that could be imperative to develop an effective company. It is the part of human resource management. It supports the organization to investigate factors that could influence the performance of the firm. Human resource manager performs different tasks such as planning, organizing, directing, and controlling by considering organization behavior. Hence, it is stated that human resource management department could directly influence the stereotype. Payne (2015)explained that stereotype thinking is occurred by many factors mong the employees such as religion, race, age, gender, culture, language, and colour. It could also negatively influence the performance of an organization by alower level of morale, legal tension, bad working relationship, and abuse and mistreatment. This, it is analysed that the stereotype would decline existing image of the company in the employee’s mind. Organisational behavior theories Grayson and Hodges, (2017)argued that organizational behavior theory support the organization and management to critically analysis situation that will be occurred at the working place. There are three major organizational behavior theories such asclassical structures, contingency structures, andbehavioral structures that could be used by the organization. It will enable the organization to measure their existing performance for getting higher competitive benefits. In support of this,Epstein and Buhovac (2014)stated that classical approach enables the organization to use ahierarchical structure where employees are interlinked with a different department. The employee reports to top management regarding their work. Thorough this approach, organization could be capable to make clear organizational structure.
4 ORGANIZATIONAL BEHAVIOUR In addition, if there are engineering issues then it goes to the engineering department while if the problem is related to staff then human resource management manages with it. If employees and managers have limited experience and understanding about their field then this method would be quite flexible as compared to the other theories. According toEvans-Lacko and Knapp (2014)contingency theory enables the company to adapt their atmosphere without any structure. Through this strategy, organization will be capable to discover problems that are occurred by the lack of knowledge and experience of manager. This strategy facilitates organization to easily determine consumer needs and obtain reliable outcome. It is also stated that if a manager is well knowledgeable and higher experience in their field then the contingency model could be effective for the organization. It will also support to decline negative effects of stereotype from organization. (Source: Newell and Nelson-Gardell, 2014) On the other side,Newell and Nelson-Gardell (2014)examined that behavioral approach enables the company to concentrate on the attitude and behavior of individual because it could influence the business success. This method enables the company to offer an appropriate environment to their employee for accomplishing their assigned work. The organization should also address the working nature of employee due to creating the suitable business environment and eliminating the negative effects of steerotype. The behavioral
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5 ORGANIZATIONAL BEHAVIOUR theory supports to make an effective decision related to the work as it could support to improve the existing performance of the firm. Organizational issues associated with social, cultural, and ethical In the view ofKadushin and Harkness (2014)the cultural, social, and ethical factor could directly impact on the organizational performance. The cultural is set of belief that is set of norms for the society. The culture could show which kinds of behavior is acceptable or not. The organizational culture shows the overall lifestyle of the company. It considers many factors like company belief, working methods, past record, ethics of organization, social engagement, teamwork, customer service quality, dress code, and working atmosphere. It could directly impact on the employee’s attitude that could decline existing performance of the organization. Deresky (2017)argued that ethics shows are a code of conduct at the working place. It is complicated for the organization to handle the behaviour of employee if they have their own norms for performing an appropriate behaviour at working place. The unique ethical norms of an employee could create a major issue for the company due to the dissimilarity between the employee and organization ethical norms. It could create the ethical issue at the working place. There are many factors that are considered in the ethical issues like sexual harassment, favoritism, termination, delay to offer provident fund. According toGuiso, et al. (2015),the social issue affects the success of employees in the working place. Employers understand employees issues related to the racism, drug and alcohol, poverty, domestic violence, dependence, and sexism. These issues could lead to unhappy and demotivated workforces. Consequently, it could decline productivity of employee and organization. Findingson current developments in organizational behaviour
6 ORGANIZATIONAL BEHAVIOUR In opposition to this,Prause and Mujtaba, (2015)explained that company should imply many strategies with respect to eliminate ethical issues such as ethical norms, train employees, and determine expectation. It would support organization to make a positive image in the employee’s mind and eliminate the stereotypes from the working place. In support to this,Shafritz, et al. (2015)illustrated that the organization should use many approaches in order to eliminate the cultural issues form the working place like identify the business and individual need, effective communication method, deeply understand different culture people and give equal value to each culture of employee. It would be supportive for making a reliable relationship with the employee and obtain a positive outcome. Guiso, et al. (2015)opined that organization should practice the corporate social responsibility to improve the existing situation of society. It would help the organization to make a positive image in the employee’s mind. The corporate social responsibility strategy could positively motivate the workforce to work in the working place with a positive environment and retain them for long-term. Through this strategy, the organization will be capable to get a higher competitive benefit. Conclusion From the above interpretation, it can be summarized that stereotyped thinking could influence the performance of the organization. It can also be concluded that there are certain elements that could influence the organizational system such as process, procedure, and system of the firm. It can also be illustrated that the efficiency of employee and organization could directly impact on the business performance. Furthermore, it is also found that social, ethical, and cultural components could negatively impact on the organizational performance. In addition, it can also be illustrated that organization should use ethical norm, cultural diversity rules, and regulation, and corporate social responsibility act to eliminate the ethical, cultural, and social issues form the organization.
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8 ORGANIZATIONAL BEHAVIOUR References Deresky, H. (2017)International management: Managing across borders and cultures. USA: Pearson Education India. Epstein, M. J., and Buhovac, A. R. (2014)Making sustainability work: Best practices in managing and measuring corporate social, environmental, and economic impacts. UK: Berrett-Koehler Publishers. Evans-Lacko, S., and Knapp, M. (2014) ‘Importance of social and cultural factors for attitudes, disclosure and time off work for depression: findings from a seven-country European study on depression in the workplace’,PLoS One,9(3), e91053. Grayson, D., and Hodges, A. (2017)Corporate social opportunity!: Seven steps to make corporate social responsibility work for your business. USA: Routledge. Guiso, L., Sapienza, P., and Zingales, L. (2015) The value of corporate culture.Journal of Financial Economics,117(1), pp. 60-76. Kadushin, A., and Harkness, D. (2014)Supervision in social work. USA: Columbia University Press. Luthans, F., Luthans, B. C., and Luthans, K. W. (2015)Organizational Behavior: An evidence-based approach. USA: IAP. Montano, D. E., and Kasprzyk, D. (2015) ‘Theory of reasoned action, the theory of planned behavior, and the integrated behavioral model’,Health behavior: Theory, research, and practice, pp. 95-124. Newell, J. M., and Nelson-Gardell, D. (2014) ‘A competency-based approach to teaching professional self-care: An ethical consideration for social work educators’,Journal of Social Work Education,50(3), pp. 427-439. Payne, M. (2015)Modern social work theory. USA: Oxford University Press.
9 ORGANIZATIONAL BEHAVIOUR Prause, D., and Mujtaba, B. G. (2015) ‘Conflict management practices for diverse workplaces’,Journal of Business Studies Quarterly,6(3), P. 13. Shafritz, J. M., Ott, J. S., and Jang, Y. S. (2015)Classics of organization theory. USA: Cengage Learning.