Organizational Behaviour at Griffith University

This article explores the organizational behaviour at Griffith University, focusing on its impact on employee behaviour and performance. It discusses the factors influencing organizational behaviour and provides strategies to improve job satisfaction and reduce turnover. The study aims to ensure that human reactions and behaviour promote corporate growth and productivity.

Running head: ORGANIZATIONAL BEHAVIOUR 1
ORGANIZATIONAL BEHAVIOUR
Student’s name:
Name of the institution:
Date:

Organizational behavior 2
Introduction
Griffith University is a research institute located in South East Queensland on the east coast
of Australia. It started in the year 1971. Its first degrees included environmental science and
Asian studies. The institution gets its name from Sir Samuel Walker Griffith who served as
chief justice of the high court of Australia. Griffith comprises of over 44,000 students, and it
offers both undergraduate and postgraduate degrees in areas of business, criminology,
education, engineering and computer technology, environment, planning and architecture,
health, humanities and languages, music, science and aviation including visual and creative
arts (Wilson, 2017). Griffith University has a diverse cultural, intellectual, sporting, and
social groups. The institution ranks the fourteenth out of the 29 universities in Australia.
Across the globe, it ranks as the 450th, especially in terms of its Academic performance.
Griffith is amongst the leading universities in producing the most competent individuals in
business administration programs.
Since 2008 Griffith has won seven awards for the teaching prowess and
citations too, three awards for programs to boost learning,42 citations for outstanding
contributions to student learning and seven national teaching fellowships. Its staff also has
been named as the staff of the year. Its researchers work in 38 centers researching matters to
deal with climate change adaptation, fraud and crime detection and prevention, sustainable
tourism and health and chronic disease. Griffith does research for business, an industry in
general and the government.
In terms of sports, students who are talented in sports they too have more significant
opportunity to join Griffith sports college, which enables them to balance sporting and their
studies at the college. Griffith also has got the student support unit named as the

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(GUMURRII) student support, which assists students from recruitment, to orientation
providing both undergraduate and postgraduate support. A branch of the Griffith university
known as the Griffith English language institute enables students who don't speak English to
master the English language. Griffith too plays a significant role in the cooperate
responsibility sector as it provides room for surrounding educational activities, exhibitions,
seminars and workshops and the center for cultural dialogues. The University has got
branches in Logan, Nathan, south bank as well as Gold coast. It facilitates the mentorship of
the students, and it promotes their leadership capabilities by promoting their experiences
globally. It is after insecurity cases on sexual harassment between the year 2012 to 2016.
Griffith management decided to come up with security forces to curtail such cases which
would destroy the universities' goodwill and reputation hence providing a suitable and safe
surrounding for the students. The study focuses on organizational behavior at Griffith
University. An organization can serve as a collection of people working towards a common
goal. The research of organizational behavior focuses on an individual in an organization.
People will always behave differently in different situations. The culture of an organization
can also build someone's behavior. Each organization strives to ensure it has provided the
right culture to reap the best from its employees.
Description and analysis of organizational behavior
Organizational behavior is a discipline of study that focuses on the effect that people,
groupings, and the organizational structures have on the general organization and then using
the findings in promoting the organization's efficiency and effectiveness. In analyzing the
organizational behavior of Griffith am going to look organizational behavior by focusing to
individuals and groups then the effect that the organizational structure of Griffith has on the
behavior portrayed by its individuals (Stanton & Baber, 2017). Thirdly the use of the found

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findings to achieve organizational efficiency and effectiveness. The study aims to ensure that
human reactions and behavior promote corporate growth and productivity.
Several fields such as political science, psychology, sociology have a positive impact on
organizational behavior. A leader should lead by informing his juniors on what is happening
in the organization both externally and internally.
Goals of the study.
a). Predicting organizational behavior
Predicting organizational behavior is essential both to the inside and outside of the
organization. One of the primary goals was to predict the behavior of Griffith stakeholders by
looking keenly at how they behave throughout the study.
b). Explaining organizational behavior
Another motive for studying Griffith was to be able to explain various events that take place
at Griffith and how they influence the functioning of the individuals. The study tries to
determine why is it that employees at Griffith tend to be late for the job in most of the days
and to the reason for the increased level of labor turnover in most of the past years.
c). How to effectively manage organization behavior
Management involves ensuring that words have done towards achieving the organization
objective. The study focuses on investigating how Griffith makes use of the available
resources to achieve planned goals.

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Factors influencing organizational behavior include
1). Psychology: This is science put in the application; it aims to analyze an individuals
behavior in a particular situation and be able to forecast an individual's reactions. The study
on psychology has led to the development of various theories such as personality, learning, as
well as training and development, including other methods such as motivation and decision
making. Not to forget leadership and the ease with which people do the various job, which is
brought about by job satisfaction, multiple designs of the job as well as how to manage work
stress and how to manage conflict. The study of these theories can have a positive impact on
the organizations' performance. The research, however, shows that these psychological tests
in Griffith (Appelbaum, 2015).
2). Sociology:
Sociology tries to explain the effect that culture has on the behavior of a group; it focuses on
the impact that an individual has in an organization. That is the way an individual
communicates with other individuals his or her response towards conflict management,
individual’s reaction towards power and group decision making too.
3). Anthropology:
This study focuses on the actions of people in both cultural and their surroundings in general.
It is more applicable today because of the innovations in finance such as the divestitures
taking place and the merging and acquisitions, which is very common in this era. Managers,
they must be able to interact well with subordinates from various ethnic groups and lead
accordingly( Nolan, 2018). The surrounding studies carried out the anthropologist purposes

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on understanding the behavior of people on the organization so that the merging goes
smoothly.
4). Political science
The political stability contributes to organizational behavior at a great deal. International
business, the foreign direct investments they are brought about by proper political stability as
well as an expansion of various organizations.
Organizational components that need management attention
a) People – management should pay attention to the goals of the individuals to ensure that
there is proper integration with the purposes of the overall organization as this ensures that,
individuals put more effort in achieving the objectives of the whole organization. The study
showed that the relationship between the Griffith management and its subordinates is not well
of since the assistants are not given time to contribute their views towards the goals of the
organization.
b). Structure- organization structure is made up of two forms, the formal type of a structure
and the informal type of the structure. In the everyday structure, there is no specified
organizational structure. While in the legal structure it is made of hierarchy in which lower
level managers report to the upper-level managers. The study about Griffith indicates that the
organization has adopted the legal, organizational structure and despised the informal
organization structure and because of this there is no free flow of information between the
lower level managers and the upper-level managers and also between the students and the
management (Omotayo,2015). Different levels of management.
c) Technology

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Technology plays a significant role in an organization. An organization should come up with
technology, then develop its employees. So that there is proper integration between the
technology used and the human resource employed. The study indicates that the human
resource department at Griffith pays little attention to transforming its workers digitally.
Therefore, the level of career growth at Griffith is very minimal (Barker, 2018)
Findings
1). The study found that many working days in Griffith as a result of absenteeism. Most of
the employees don't give an apparent reason for the truancy. However, some of the
employees are absent because of illnesses, unsuitable weather conditions and may also be
careful that comes with the young ones since they deserve a lot of attention.
2). The study too found out that the level of labor turnover is very high at Griffith University;
most of the employees they don't finish one year in the organization. The study realized that
the turnover costs are very high in the organization. It costs a lot to train a lecturer and then
all of a sudden, he or she leaves the University after getting the required training. The
turnover costs in the organization included the cost of hiring and also the cost of training
various staff members and then developing them to the required positions in the organization.
3) After rating the performance of employees, the study found that most of the employees
they rated at below 5 and that an indication of poor performance on the side of the
employees.
4). The study found that organizational citizenship behavior portrayed by the employees was
very wanting and also very harmful. Most of the employees appeared to have been forced to
do their work. After being offered the assistance, they needed, they didn't show sincere
appreciation.

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5). The study on organizational behavior at Griffith also found that most of the employees
didn't want to identify themselves with the organization. The level of affective commitment
was indeed shallow. Most of the employees can leave the organization at any time since they
don't worry about continuance commitment. They don't care what would cost the
organization if they go to the organization.
6). The study uncovered that most of the employees at Griffith dress indecently during the
working days, which makes them appear very indecent.
7). The study also found out that most of the employees and administrators work from the
same position and office from year to year without changing the environment or even the
working place.
8). The study found out that Griffith diversity is not valued since the female gender has
dominated most of the offices. Because of this, the organization reaps nothing out of
competitiveness of cost argument, resource – acquisition argument, the marketing and as well
as the creativity augment.
LITERATURE REVIEW
This chapter covers the various theories that are directly or even indirectly related to
organizational behavior and financial performance. The chapter reviews the theoretical
frameworks that pertain to the study, the core determinants of corporate behavior practices
(Miner, 2015). It finalizes with a summary of the reviewed literature and research gap.
Theoretical foundations
This section presents the theories that inform the study. The study was done using models
which include the following;

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1). Social Identity Theory
According to the social identity Theory, individuals always form perceptions of themselves
based on the characteristics they possess, as per this theory, the individual’s identity looked at
on each persons' characteristics. Including a variety of abilities and traits. According to this
theory, people form perceptions about themselves based on their social membership in a
particular environment or society. This theory enables us to understand how components of
the perceptual system help individuals in forming their perceptions (Cannella, 2015).
2). Implicit Personality Theories
According to these theories, the most hardworking employees are expected to be honest, and
people of average intelligence are expected to be very much friendly. Through this
misconception’s implicit personality theories, they generate a lot of misunderstandings
amongst the people in and employees in the organization (Carnes,2015).
3). Social cognitive theory
According to social cognitive theory, people in the organization learn by observing the
behavior of other individuals. And too, in an organization individual will manage their
actions after thinking about the consequences which might follow after that. This theory
assumes that individuals can come up with their own goals and set standards for their
performance in the particular organization and then work smart to accomplish the set goals.

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4). Evaluation of the possible alternative solutions required to improve the situation
How to reduce absenteeism and labor turnover at Griffith the organization should ensure that
there is job satisfaction for the part of the employees and this has arrived through the
following;
1). Giving of the employees mentally challenging work to enable the employees to test their
skills and abilities and also enable them to control their work by setting the proper pace for
the job. Through the challenging task, employees will perceive such work as involving, and
therefore, they will take it with a lot of importance. Management too, should try and learn
their employees since some employees require unchallenging work.
2). The administration needs to ensure that the amount of pay given to the employees at
Griffith is adequate as this will reduce the labor turnover since the employees will feel
motivated.
3). To alleviate boredom in the organization should ensure there is room for career growth for
its employees, such that employees don't stay in the same position from one year to another.
Opportunities for job promotion in any organization contribute to a great deal to the overall
performance and job satisfaction for the employees.
4). To improve job satisfaction at Griffith and prevent the constant labor turnover, then the
upper-level managers should be considerate and good-hearted people and people who can
enhance positive relationships all the time in the organization. Is not being harsh that sets the
work done but portraying the appropriate leadership skills to the juniors.

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b). Exciting and challenging jobs which boost high performance in the organization. To
encourage positive organizational citizenship behavior, then fairness is the key. Managers
need to embrace and promote to their employees. When the employees feel they are, they
tend to fear to do their jobs to the very best. Since they will fear to make mistakes, and this
leads to negative organizational citizenship behavior.
c). To increase the loyalty of Griffith, then the organization can tend to use both positive and
negative reinforcements. Positive reinforcements include somethings such as praise to the
employees, incentives in terms of money this will motivate them to stay with the
organization. The organization can use negative reinforcement; for instance; the managers
can try to be harsh to employees who don't work hard and diligently. As a result of this,
employees will work smart to avoid the nagging effect from their superiors.
Recommendations on the most suitable strategies
1). One of the recommendations is that Griffith should try and encourage benchmarking so
that they can be able to compare their processes against the best possible practiceThis will
enable Griffith to determine how they can improve the already available strategies and be
able to learn from other best universities in Australia. These will also facilitate Griffith
University to be able to determine where it needs to change the procedures which are already
in place to ensure maximum output.
2). Griffith should try empowerment, as it involves enhancing their efforts in internal
research. Simply because the organization should focus more on its organizational strength,
then delivering to society comes next. Through empowerment, Griffith University is going to
focus on achieving the performance of a particular individual, and through this, the full
potential of the employees miss realized.

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3). In Griffith Systems Approach to Management need to be embraced whereby groups
should perform work. Each group should work towards achieving the overall organizational
objective. The organization set in such a way that all the departments coordinate with one
another.
4). In Griffith, I too recommend that it should adopt the contingency theory of management.
According to this theory, an approach to a particular situation is based on the evaluation of
present conditions and then coming up with a suitable solution on the same. Both the external
and internal environment is assumed to be full of uncertainty, and therefore, the management
deals with every situation whenever it happens. The managerial decisions, together with
organizational design, strategy formulation, and also the leadership styles exhibited. They
affected by the internal and external surrounding situations which promote innovations in the
organization.
Conclusion
Griffith University is a public research university found in South East Queensland on the east
coast of Australia. The University portrays stunning performance; however, after the study
conducted about the University on organizational behavior, it has proofed contrary on some
matters. Goals of the study included predicting organizational behavior, explaining the
behavior experienced in the organization and finally finding various methods which can be
used to mitigate the behavior. After a detailed study of Griffith University, I have Identified
that the organization is prone to labor turnover and absenteeism of the employees. Including
negative organizational citizenship behavior and lack of morale and loyalty in doing the
designated work. Lack of proper flow of information, including other weaknesses. Such
weakness can by the following; giving the employees challenging work, rewarding
employees adequately, providing an appropriate working environment for the employees as

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well as promoting good interaction and flow of information from the lower level management
to the upper-level management. To improve the performance of Griffith university too, the
organization needs to embrace empowerment, system approach of management, contingency
theory of management as well as benchmarking.

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