Organizational Change Management

Running head: ORGANIZATIONAL CHANGE MANAGEMENT
Organizational change management
Name of the Student
Name of the University
Author Note

ORGANIZATIONAL CHANGE MANAGEMENT
Executive summary:
The report prepared have been divided into two sections which comprised of analysis of
managing change using social process perspective and evaluation of organizational
development models. Answers to the questions have been justified by taking examples from
the given case study “Delivering high performance in New Zealand post- The role of HR as a
strategic partner”. Implementation of GOAL initiative by New Zealand post have been
analyzed by referring to the organizational development models, of which Kurt Lewin model
have been employed for the purpose of analysis. Furthermore, determination of whether the
model employs hard or soft approach in managing change has been explained by provding
examples from the provided case study.

ORGANIZATIONAL CHANGE MANAGEMENT
Table of Contents
1. Introduction:...........................................................................................................................3
2. Analysis:.................................................................................................................................3
2.1 Social perspective of managing change:..............................................................................3
2.2 Discussion on change management model:.........................................................................9
a) Evaluating the organizational development model and John Kotter change model in
implementing the goal program in New Zealand:......................................................................9
b) Determining whether the model adopts soft or hard approach in managing change:..........11
3. Conclusion:..........................................................................................................................12
4. References list:.....................................................................................................................13

ORGANIZATIONAL CHANGE MANAGEMENT
1. Introduction:
The report is prepared for evaluating the implementation of change management
approach of New Zealand post as described in the given case study. Managing change has
been done by analyzing the social process perspective that considered two perspectives that is
contingency perspective and cultural perspective (Arif et al., 2017). In the next part of report,
the organizational change model has been evaluated by analyzing the implementation of
change management with the introduction of GOAL initiative by New Zealand post.
Approach of model has been determined by presentation of two relevant points that have
been discussed. Implementation of the postal delivery strategy by New Zealand has been
evaluated in context of organizational development model and Kurt Lewin model.
2. Analysis:
2.1 Social perspective of managing change:
In this section, the implementation of postal delivery business strategy has been done
by analyzing the approach to change management. The post delivery business strategy was
designed to meet the changing needs of business of New Zealand post. The process of social
perspective is done by taking into account cultural perspective and contingency perspective
(Hornstein, 2015).
Nature of change Strength Weakness Management
focus
Contingency
perspective
The approach to
change
Introduction of
digital transfer
The new
structure of
Management
has the