Organisational Change and Development - PSYO965

Running head: ORGANIZATIONAL CHANGE MANAGEMENT
Organizational Change Management
Name of the Student:
Name of the University:
Author Note:

1ORGANIZATIONAL CHANGE MANAGEMENT
Executive Summary:
The aim of the report is to provide an insight into organizational change management with
respect to the falling engagement of staff following a significant reform followed by an
increasing demand for a company named Ageing Benevolent Community (ABC). The report
commences with the identification of the stakeholders and the questions to be asked. The report
also identifies and analyses the cultural challenges of ABC. Further, the report also puts forward
an intervention program based on the theories and framework including recommendation and
implementation for changing culture of ABC.

2ORGANIZATIONAL CHANGE MANAGEMENT
Table of Contents
Introduction:....................................................................................................................................3
1. Stakeholders who needed to be Engaged and the Questions Asked to Them..............................3
2. Identification of ABC’s Key Cultural Challenges Based on Culture Literature.........................4
3. Intervention Program for Changing ABC’s Culture Based on Theories and Frameworks.........7
Conclusion:....................................................................................................................................13
References:....................................................................................................................................14

3ORGANIZATIONAL CHANGE MANAGEMENT
Introduction:
The report provides an insight into organizational change management in the light of
addressing the falling staff engagement followed by period of significant reform coupled with
the increased demand for a nonprofit aged care provider Ageing Benevolent Community (ABC).
The ABC provides the older Australians with variety of services that helps them in being
independent. The report commences with the type of the stakeholders that needed to be involved
for bringing about a change. The report also analyzes information for indentifying the key
cultural challenges of ABC. The report also puts forward an intervention program for bringing
about a change in the ABC’s culture by drawing upon the appropriate theories and frameworks
including the recommendations of the change initiatives and the sequence for the
implementation.
1. Stakeholders who needed to be Engaged and the Questions Asked to Them
The stakeholders who needed to be engaged for bringing about a change in the non profit
organization involve1:
Employees
Volunteers
Members
Beneficiaries
Donors
Local Community
Other non profit organization.
The volunteers might include members the board members to the general people who
help in running the organization. The beneficiaries include the aged people served. Donors
include the state, federal agencies or a foundation that provides funding. The local community
represents the citizen and the society and hence the non-profits should participate, honour the
community activities, and cultivate the institutions, community leaders and the government
agencies2. Most non-profit organization realizes that they are unable to accomplish the missions
or raise the funds by themselves so they opt for the need of collaborating with the charities.
The questions that needed to be asked are as follows:
Are they succumbing towards the mission?
How the theory of change adopted remains aligned with the organizational
strategy?
How is the evaluation of the impact measured?
Do they have the accurate fuel in driving the organization?
1 Bryson, John M. Strategic planning for public and nonprofit organizations: A guide to strengthening and
sustaining organizational achievement. John Wiley & Sons, 2018.2 Anheier, Helmut K. Nonprofit organizations: Theory, management, policy. Routledge, 2014.