Perspectives on Organizational Change Theory
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Added on 2020-01-16
Perspectives on Organizational Change Theory
Added on 2020-01-16
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Table of ContentsINTRODUCTION...........................................................................................................................11. ......................................................................................................................................................1Organisation change and theoretical Perspectives.................................................................12 .......................................................................................................................................................2a) Introduction of an Organisation.........................................................................................2b) Identify and describe changes happening in an organisation.............................................3c) Definition is relevant to the change occurred in the organization......................................43 .......................................................................................................................................................4a) Swot Analysis for organisation change..............................................................................4b) Benefits and drawbacks of using SWOT analysis.............................................................54........................................................................................................................................................6The key conceptualization of role of the change agent..........................................................65. ......................................................................................................................................................7Problem centric and dialogic approach to change. Drawbacks and benefits of each approach..7CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONOrganizational change can be determined as process in which firm aim at identifying aissue that is affecting the management negatively. As per the identified problem steps are takenso that firm will be able to make improvement in their business operation (Benn, Dunphy andGriffiths, 2014). There are both negative and positive aspects of change and there are also casesin which it causes major issues. However, plans are implemented with all the barriers areidentified and proper steps are taken so that all can be involved in the organizational change.Present report is about Marriott hotel which aims at providing their customers with high qualityservices. There are issue like employee motivation and in order to solve it, management ispanning to implement democratic leadership style. This report covers the changes that has takenplace within the organization. Further, it includes different type of approaches which can beimplemented by the firm in order to make the changes implement in the organization. 1. Organisation change and theoretical PerspectivesChange which occurs in an organisation and that consider impact on entire performancethat define as major factor leading change. Change management identifies theoretical approacheswhich would be applied on organisation to resolve large number of issues (Benn, Dunphy andGriffiths, 2014). Structure of an organisation consider specific culture and list of strategies areestablished according to trends. Major factors which runs for change in an organisation structurethat effect on rules and regulation. Changes may take place in marketing plan, technology or anyother related issues which effect on the position of an organisation. There are sequence of stepsthat organisation follow to align operational and managerial programmes that can beimplemented. Implementation is used for new techniques where training is provided to new employeesso that they get more skilled (Cameron, and Green, 2015). Firstly, risk management andinvestigation sector examine various weakness and risk that outcomes of an organisation go slowin process. Secondly, they aim to help and navigate changes for development of the firm.Strength and weakness determine impact on company due to change management. Organisation change refer as “competitive environment and modification ofmanagement”. Changes determine the impact for an organisation may be in positive or negative1
in which strategies are followed. Organisational change means an activity where large companiesmake changes to develop and discuss with new situation in market (Cameron and Green, 2015).Informing and involving people also creates an opportunity for others to take part inimplementing in changes for development. Implementing works for lightning burden which workthat is distributed in different department. Kurt Lewin's change model is owned strategies of change management. They determinethree level which align changes consider such as freezing, changing, unfreezing. Unfreezingstands for preparing ourself to plan strategies for development. Changes states it learns aboutchanges and to understand till depth of issue and what is its limit. It supports in organisationwhich in the form of training, coaching and learning by mistakes. Freezing is most importantphase of process in change management where company analyses to make changes in structure(Oreg, Vakola and Armenakis, 2011). Therefore, move forward in flow which design criteria ofbehaviour which cited firm adopted while making changes. At the end work on rules andprogrammes which plan in respect of strategies, process and trends. Stage of theory in organisation change formulate new techniques which alignrequirement of an organisation considering stage theory of organisational change. They includeawareness of issue and possible solution. By using both perspective's, organisation moves fromone stage to next stage (Engeström and Sannino, 2011). Changes in firm structure forms changein society or environment is supportive or may not. Training is most important where learningnever ends and clear communication always achieve success in business.2 a) Introduction of an OrganisationMarriott International is world leading lodging company which controls internalenvironment of business. Headquarters of an organisation are located at Washington, UnitedKingdom. It successfully achieved a prestigious position in consumer service and productivity inhospitality sector. Cited firm considering a wide range of facilities including breakfast, sportsfacilities, swimming pool, GYM, parlours in almost countries. After a period when globalisationoccurred, diversification forms in range of products and service entire the world (Thomas,Sargent and Hardy, 2011). This group consider management services like education, health careand living services for senior citizens. They started their business only with soft and cold drinksin the market of hospitality. Marriott creates strong business with brand name which provide2
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