Organizational Changes and Development: A Case Study of Marks and Spencer

QUESTION ANSWER

Table of Contents
INTRODUCTION.....................................................................................................................................3
MAIN BODY.............................................................................................................................................3
CONCLUSION..........................................................................................................................................5
REFRENCES.............................................................................................................................................6

INTRODUCTION
Organizational changes are described as modifications in structure, culture, technology or any
other internal factors data required to be done in order to enhance productivity of a company. On
the other hand, organizational development is defined as plant effort that is being implemented in
order to enhance effectivity of a company (Kreuzer and Tomaschitz, 2021). In the following
report the company which has been taken is Marks and Spencer that is a UK based retailer. The
report discuss links between organizational changes in organizational development by
implementing change theory. Furthermore, some recommendations about future organizational
development strategies are also being provided in the report.
MAIN BODY
Organization changes generally involves modification in process, technology and structure as
well as model in order to gain competitive advantage in the market. To become successful in this
rapidly changing world it becomes very important for the company to adapt environmental
changes that could be both external or internal. Organizational changes facilitate Marks and
Spencer in enhancing skills of employees, creating growth opportunities, enhancing customer
demands and become competitive in market. On the other hand, organizational development is
defined as plant effort taken by the company to enhance effectiveness along with executing
organizational changes effectively. Organizational development is concerned with focusing on
one certain area of change that might be related to enhancing skills of employees, developing
human potential, Building workplace environment and many more.
Lewin’s change management model
This model was proposed by Kurt Lewin in the year 1950 who has divided process of changes
into three stages namely unfreeze, changes entry freeze. In case of Marks and Spencer, the
implication of this change model has been explained below
Unfreeze
This is the first stage of change management model that helps the respective organization in
analysing how things will work now and understanding what needs to be changed in order to get
intendent results (Yahya, Jamil and Farooq, 2021). For instance, if the company wants to bring
removed working changes in the workforce then it has to communicate with everyone including