Organisational Behaviour and its Influence on Performance and Behaviour of Teams and Individuals in Uber

This assignment explores the concept of organisational behaviour and its impact on the performance and behaviour of teams and individuals in Uber. It examines the influence of power, culture, and politics on organisational dynamics. The evaluation of motivational theories and techniques is also discussed, along with recommendations for achieving organisational goals.

Organisational Behaviour

Table of content
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
1. Introduction to organisation.....................................................................................................1
2. Critically examine how power, culture and politics of a business entity influence
performance and behaviour of team and individual....................................................................1
3. Analyse how an organisation culture, politics and power influence individual and team
behaviour and performance.........................................................................................................2
4. Evaluation of content and process theories of motivation.......................................................4
5. Critically evaluate the theories from question 4, along with other motivational techniques,
that can help to improve the effectiveness in the teams within Uber..........................................5
6. How will improved levels of motivation within Uber help to achieve its organisation’s
goals? Provide justified recommendations..................................................................................6
CONCLUSION................................................................................................................................6
RFEFERENCES..............................................................................................................................8

INTRODUCTION
Organisation behaviour is the study of behaviour of individual person within company
that signifies how they interact in a group or team. It also involves concerned that is related to
prediction, manufacturing and understanding or monitoring the behaviour of individual person at
Marketplace. In this assignment, the organisation is taken named as Uber. It is considered as an
American International ride-hailing organisation that provide services that involve ride service
hailing, food delivery and many more to satisfy its customer. In addition to this, there are various
theories as well as model which are explained in this assignment in improved manner. By
adoption of different motivational technique, the organisation focuses on influencing individual
person to perform their work in improved manner (Baker-Shelley,Van Zeijl-Rozema and
Martens, 2020).
MAIN BODY
1. Introduction to organisation
Uber is considered as an American International ride-hailing organisation that provide
services that involve ride service hailing, food delivery and many more to satisfy its customer.
The organisation is depending upon San Francisco and operating their business in 785
metropolitan cities across the world. Its platform can be accessed by using different website and
mobile application. In current year, the company focuses on building initial public offering to
increase its brand image of company in front of customer at Marketplace. The vision of Uber is
to provide smarter transportation by using fewer car as well as greater access. Their focus is on
providing safe or cheaper as well as more reliable transportation that generate more opportunity
of job and higher income in future period of time. The main mission of Uber is to bring
transportation for every individual person at Marketplace. In addition to this, the objective of
company is to increase sales by 30% in upcoming 6 months.
2. Critically examine how power, culture and politics of a business entity influence performance
and behaviour of team and individual.
There is a reduction in production as well as efficiency of organisation if these three
aspects power, politics as well as culture are not adopted in an appropriate manner. If the power
culture adopt by manager of Uber in negative way then it decrease production and efficiency of
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every individual person working within business organisation. The manager adopts power in
favourable manner than it is beneficial for business organisation. In addition to this, if the power
is adopt by the manager of Organisation in adverse manner than it decrease productivity of
company. Apart from this, politics also plays an important role within business organisation.
Negative politics involves war; demotion and stress all these elements impose negative impact
on the profitability or efficiency of business organisation. Therefore, it is necessary to reduce
these kinds of politics for performing their functions or activities in an appropriate. Apart from
this, conflict management is considered as a significant thing that is increased if coercive Power
is adopted by management team within business organisation. Internal politics generate negative
environment between employees and this impact on the performance level of business
organisation. Hence, the management team of Uber focuses on this activity and resolve it in an
appropriate manner (Cherry, 2017).
3. Analyse how an organisation culture, politics and power influence individual and team
behaviour and performance
In organisation, there are various components that impose direct impact on individual
behaviour that signifies culture, power as well as politics. To consider these impacts, the Uber
focuses on applying the theory of Charles handy model of organisational culture which is going
to be mentioned below:
Culture
Every organisation has several values and determines different policy within business
organisation. The culture of organisation believes that interact workforce with one another. The
model which is adopted by chosen organisation named as Charles handy model that is given
below:
Power culture There is several organisations in which power keeps in hand of few
individual person and they are only responsible for taking appropriate decision at workplace.
There are significant individual person in environment and they delegates duties or responsibility
to individual person of business organisation. In reference of Uber, the company focuses on
adopting this culture that help in maintaining their work in appropriate manner.
Role culture here in each individual person of organisation is delegating responsibility
according to their education, qualification and many more. In reference of Uber, they adopt
culture in order to increase skill or ability of an individual person at market place.
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Task culture the company focuses on maintaining group for achieving goal of business
organisation. Each team member makes efforts equally in order to achieve task in a better way.
In reference of Uber, the manager focuses on adopting task in order to achieve aim of
organisation by adopting skills and abilities.
Person culture the organisation uses this culture for achieving goal or objective of
business organisation. The administration of Uber focuses on gaining success of organisation for
completing tasks in an appropriate manner (Howard and Ulferts, 2017).
Power
Power signifies the authorisation that is keep by an individual person of business
organisation. In reference of Uber, there are various concepts that are going to be mentioned
below:
Coercive power the main tool included in this power and threats and punishment. If the
management team of chosen organisation uses this power in negative manner than it demotivates
the individual person at workplace.
Reward power if the management team of organisation adopts reward power then they
feel motivated to perform their work in an appropriate manner. Therefore, it is necessary for
business organisation to provide reward or incentive to employees as per their performance.
Legitimate power herein, the company focuses on providing formal rights to an
individual person for performing their work in an appropriate manner. It helps company in
increasing efficiency and productivity in future period of time (Indartono, 2020).
Referent power it signifies the outcome of rights, worthiness of an individual person to
respect other individual person. It can generate favourable environment within business
organisation for achieving objective in timely manner.
Expert power is depend upon ability or competence of an individual person in particular
field that helps company in performing their work with greater efficiency.
Politics
Politics is the illogical attitude or behaviour of individual person to achieve benefit in
future time period. In context of Uber, the manager of organisation focuses on generating
superior environment within company for increasing performance level.
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On the basis of above mentioned analysis, it has been assessed that these concepts impose
both positive and negative impact on individual person of organisation. And, it is necessary for
company to motivate individual person for accomplishing goal and objective of organisation.
4. Evaluation of content and process theories of motivation
Motivation is considered as a key for success of business organisation. It helps in growth
of company and make productive to staff member and build appropriate relationship within a
team member. It assists in increasing efficiency and effectiveness of employees within business
organisation. In addition to this, there are two types of theories such as content or process theory
in which the management of organisational adopts Maslow hierarchy theory for influencing
individual person of company that is given below:
Physiological need it is the basic need which is fulfilled by the organisation such as food,
clothes, air and many more that motivated individual person to achieve goal in timely manner.
Safety need: here in the organisation provides safety or security such as old age pension,
job security and many more in order to provide safe environment to individual person with an
organisation. It increases motivation of an individual person for conducting different task or
work in an effective manner (Kumar and Sharma, 2018).
Social need this involves affection, friendship belongingness and many more. In context of
chosen organisation, the management team focuses on satisfying this need for increasing
efficiency level in future period of time.
Self-esteem need after satisfying all these need, the organisation focuses on increasing the
respect, knowledge or confidence level of individual person that help in achieving goal in timely
manner.
Self actualization need after satisfying all these need, here in the individual person getting
satisfied. The management team offer training session to the individual person for fulfilling this
requirement in an appropriate manner.
On the basis of above mentioned needs, it has been analysed that it is necessary for
organisation to satisfy these need of an individual person for conducting their work in an
appropriate way.
Mintzberg theory
Mintzberg theory is given by Henry mintzberg that recommend breaking down the role of
management and organising the structure of business organisation in order to perform complex
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task in simple way. Their main focus is on skills are learnt by using experience and that cannot
be taught simply at workplace. Their main focus is to break down the role and responsibility of
management in simplified manner help in perform their work in an appropriate manner and also
assist individual person to develop or improve their skill. In addition to this, there are different
organisation structures that are given by Mintzberg which is given below:
Simple structure this is a kind of organisation in which manager are few and multiple
employees. They perform their work by using simple structure of business organisation in an
appropriate way. It motivates individual person to perform their complex work in easy way.
Machine bureaucracy The worker focuses on performing their work as a part of parcel of
machine. Each and every department perform their task and taking decision in an appropriate
manner. Herein, the individual person gets motivated by using this structure and performs their
work in an appropriate way.
Professional bureaucracy herein every professional perform their work independently
without any centralisation on task or work that must be matched with their particular skill set.
Herein, every individual person performs their work in better way that stimulates motivational
level of individual person during particular phase of time period.
Divisional form herein the organisation focuses on delegating their work among different
division and they perform their work in an appropriate manner. Herein, the task is delegated
according to the performance of individual person that motivates them for performing work in
better way (Nwachukwu, Zufan and Chladkova, 2020).
Adhocracy: there is not any kind of formal structure; here the organisation focuses on
adopting highly qualified individual person to complete their work in an appropriate manner.
On the basis of above structure, it has been analysed that the organisation adopts simple
structure in order to perform their work in an appropriate manner.
5. Critically evaluate the theories from question 4, along with other motivational techniques, that
can help to improve the effectiveness in the teams within Uber.
It has been analysed that all these theories or model applied within business organisation in
an appropriate manner in order to motivate individual person at a time. This theory impose direct
impact on employees of business organisation in positive manner, if these model adopts it in
improved way. In addition to this, if these theories do not adopted by organisation in an
appropriate manner than it impose negative impact on business organisation. Therefore, it is
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necessary for Uber to adopt different motivational theories for motivating individual person
within business organisation. It increases the efficiency level of member of team that helps in
increasing success or growth in future period of time.
6. How will improved levels of motivation within Uber help to achieve its organisation’s goals?
Provide justified recommendations.
The increase in motivation level of individual person helps organisation in achieving its goal
as well as objective in timely manner. There are various ways that increases motivation level of
an individual person and achieving objective in timely manner. It also helps in increasing
productivity and profitability in future period of time (Wan, 2016). There are several
recommendations which can suggest to Uber that is given beneath:
Make expectation clear it is necessary for management team of Uber to clearly explain the
expectation of an organisation with its employees in order to achieve target in better way. It
helps them in completing their work in timely manner and increasing profit margin in future
period of time.
Believe in employees it is necessary for organisation to increase their trust level regarding
employees for increasing performance level and motivate them to achieve goal as well as
objective in timely manner.
Provide continuous feedback the management team of organisation also focuses on giving
feedback to the individual person for their performance level. They also focus on giving award to
the individual person if they perform their work in an appropriate manner, thus it increases
motivational level of an individual person during particular phase of time period.
On the basis of given technique, it has been analysed that there are various methods which is
used for increasing motivation level of an individual person that help in achieving goal in timely
manner. In addition to this, there are several recommendations which can give to Uber for
increasing motivation level of individual person within organisation (Zahari, Said and Arshad,
2020).
CONCLUSION
From the above mentioned report, it has been analysed that organisation behaviour is the
study of behaviour of individual person within company that signifies how they interact in a
group or team. It also involves concerned that is related to prediction, manufacturing and
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understanding or monitoring the behaviour of individual person at Marketplace. In addition to
this, there are various theories as well as model which are explained in this assignment in
improved manner. In addition to this, organisation behaviour is an appropriate aspect that
consider the information regarding behaviour of an individual person that how they influence
productivity of business organisation. The power, culture as well as politics are very important
for growth and improvement of organisation. If the power is keep in the right hand then it
imposes favourable impact on the success of business organisation. By adoption of different
motivational technique, the organisation focuses on influencing individual person to perform
their work in an appropriate manner.
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RFEFERENCES
Books and Journals
Baker-Shelley, A., Van Zeijl-Rozema, A. and Martens, P., 2020. Pathways of organisational
transformation for sustainability: a university case-study synthesis presenting competencies for
systemic change & rubrics of transformation. International Journal of Sustainable Development
& World Ecology, pp.1-22.
Cherry, S., 2017. Transforming behaviour: Pro-social modelling in practice. Taylor & Francis.
Howard, T.L. and Ulferts, G.W., 2017. A note on the impact of leadership style on organisational
culture. International Journal of Management and Decision Making, 16(2), pp.97-106.
Indartono, S., 2020. The unique effect of dynamic motivation and different perception of
organisational politics on students' ethics. International Journal of Business and Systems
Research, 14(3), pp.362-383.
Kumar, N. and Sharma, D.D., 2018. The role of organisational culture in the internationalisation
of new ventures. International Marketing Review.
Nwachukwu, C., Zufan, P. and Chladkova, H., 2020. Employee commitment to strategy
implementation and strategic performance: organisational policy as moderator. International
Journal of Business Excellence, 20(3), pp.398-418.
Wan, H.L., 2016. Organisational Justice–Leader–Member Exchange–Organisational Citizenship
Behaviour. In Organisational Justice and Citizenship Behaviour in Malaysia (pp. 221-233).
Springer, Singapore.
Zahari, A.I., Said, J. and Arshad, R., 2020. Organisational fraud: a discussion on the theoretical
perspectives and dimensions. Journal of Financial Crime.
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