Diagnosing Groups and Jobs in Organizational Development and Change at Perodua

Organizational Development and Change
(Diagnosing Groups and Jobs)

Table of Contents
INTRODUCTION......................................................................................................................1
IMPORTANCE OF THE DIAGNOSING GROUPS AND JOBS............................................1
Importance of diagnosis for Perodua.....................................................................................1
PROCESS OF DIAGNOSING GROUPS AND JOBS.............................................................3
Process of diagnosis at the groups.........................................................................................3
Process of diagnosis at individual level.................................................................................4
DIAGNOSIS MODEL OF IN INDIVIDUAL JOB...................................................................5
APPLICATION OF THE MODEL FOR JOB LEVEL.............................................................7
CONCLUSION..........................................................................................................................7
REFERENCES...........................................................................................................................9

INTRODUCTION
Organizational change management is a systematic process of identifying, planning
and implementing the changes in the business functions of the organization to improve the
efficiency and effectiveness. The report will discuss diagnosing groups and jobs at the
workplace of Perodua automobile organization of Malaysia. The report will describe the
importance of diagnosing groups and jobs in organizational change and discuss the process of
diagnosing groups and jobs. Moreover, the report will identify and analyze the diagnostic
model of individual job and apply the model for diagnostic the individual job at Perodua to
understand the change management process to craft improvement in the work.
IMPORTANCE OF THE DIAGNOSING GROUPS AND JOBS
The process of diagnosis organization is an effective way of looking at organizational
performance and identification of the gaps between the current and desired approach to
achieving goals. In the current scenario, the organizational diagnosis has evolved as an
organizational development technique that helps to improve the structure, technology and
human resource processes (Lewis, Cantore, & Passmore, 2016). An effective diagnosis can
be useful for analyzing the needs of changes that required for encouraging the performance
and implementation of the changes that could make the difference in managing the
performance of departments and individual. According to analysis, Perodua is the largest car
manufacturing organization of Malaysia established in 1992 and launched the first car in
1994. The organization is working in partnership with Daihatsu and producing mini cars. The
organization has recorded the highest sales in 2016 when the company has sold more than
207,100 vehicles and increased the market share by 35.7 % (About Perodua, 2019). Now the
organization is planning to set up a new car manufacturing plant with $770 million
investment in coming years.
Importance of diagnosis for Perodua
To improve capabilities and identify changes that could support in the management of
future resources and achievement of the goals, the diagnosis of group and individual is
beneficial for the Perodua. The diagnosis at the group level of Perodua is useful to understand
group functioning, performance norms, group composition and task structure. The proper and
timely analysis of the design components focusing on the culture of the organization is
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helpful to meet the objectives by planning the changes (Hornstein, 2015). The major elements
of diagnosis at group level involve input, design components and output to analyze the group
effectiveness. The information about groups of the organization can be beneficial for top
management of Perodua to understand the needs and wants of the individual and improve the
accuracy. Following are the major importance of diagnosis process at the group level of
Perodua:
Goal clarity: The analysis and diagnosis of group-level and business approach of the
company at the initial stage are important for increasing clarity in goals with potential
challenges, opportunities and needs of the members (Al-Haddad, & Kotnour, 2015). The
clarity in planning or determining the scope for development and change is required for
minimizing the risks and improving the transparency in decision making for Perodua to
invest in the new plant.
Task structure: The diagnosis at the group level of organization is essential to define team
structure and develop the work design to achieve goals. For example, by diagnosis, the group
using the Cummings model will be helpful to analyze the coordination of members,
interaction and control over the tasks. The diagnosis will allow management to understand
the issues and regulate the group structure by analyzing the behaviour of the individual
(Mukhopadhyay, 2016). This will improve supervision, planning and programming approach
of Perodua.
Group functioning: To improve group functioning at Perodua, it is essential to diagnosis the
internal functions of the company focusing on the task-related activities, the willingness of
individual, perception towards the issues and plan of the company. The group functioning
plays a critical role in planning and aligning the goals by supporting people at the workplace
(Cummings, Bridgman, & Brown, 2016). The analysis of connection and bonding among
group members is essential to understand the standards of the group working at Perodua for
managing group composition.
Set performance norms: The analysis and identification of performance norms can be
beneficial for Perodua to understand the acceptance of group members that drive the group
behaviour. By group diagnosis, the management of Perodua can be able to identify the impact
of the regulations and behaviour of the groups to manage the operations according to the
standards and culture determine to meet the business objectives (Cameron, & Green, 2015).
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