The case study explores the challenges faced by Yellow Auto, a company with issues in communication, technological problems, and structural problems. The organization's culture is plagued by conflicts between sales teams, job dissatisfaction among employees, and unhygienic physical conditions. Technological problems include the lack of computerized inventory control, leading to missing parts and delayed repair. Structural issues include poor policy implementation, confusion among departments, and employee resistance to change. Despite efforts from management, Yellow Auto has been running in loss due to these challenges, which must be addressed through transformational leadership, improved communication, and technological advancements.