Organizational Learning and Performance: Critical Analysis using Theories and Models

BSc (Hons) Business Management Top up
BMP6004
Learning & Development
Critical evaluation using theories and
models and critically analyse the role of
organisational learning in improving
organisational performance.
Submitted by:
Contents
1

1. Introduction p
2. An Explanation of organiational learning p
3. An Explanation of learning organisation p
4. An Analysis of organisational performance. P
5. to use theories and models to critically analyse the role of
organisational learning in improving organisational
performance. p
6. Conclusion p
References p
2

Introduction
Learning and development is the process, that is used to describe various factors
within business while encouraging professional development among its employees. It assists
in improving effectiveness present within the organization and its working team members.
Learning and development are important in helping the team improve the its employee
retention while leading to earn more profits (Antunes, and Pinheiro, 2020). Learning and
development acts as a tool that will help in aligning the goals of the organization with its
employee performance. It includes identifying gaps within the skills possessed by the
employees and working teams and allowing them to develop and deliver bridges that will fill
these gaps in skills. This report deal with a critical analysis of organizational learning and
learning organisation with the help of some theories and models.
An Explanation of organiational learning
Organizational learning is the procedure of making, retaining and transferring the
knowledge that is present within the company. With the help of organizational learning,
company will improve over time and gain certain experience. This experience will be used to
grow knowledge. The knowledge gained is used to provide wise range and good covering of
any topic in a better way within an organization. Organizational learning is a popular word
that deals with the process of transferring the knowledge present within the organization.
With the growth of business, organizational learning must grow as well to improve the same
over time. Organization must be focused in developing a broad base for knowledge that will
help in covering all the topic to improve the business of the company. Examples of such
improvement includes, learning about ideal customers of the company, developing efficient
process that will run the business. There are four different methods involved in organizational
learning and building knowledge in these different areas.
Organizational learning is important in making the business of the company work
within the changing environment (Basten, and Haamann, 2018.). Business market is changing
at a constant rate because of the technology advancements and with the changed way people
operate, making the changes faster. In order to keep the business appealing to its customers,
organization must adapt to various new ways of doing things and this involves having
organizational learning. Continuous learning will help the employees to develop new skills
and adapt them for long term success. One example of having organizational learning is to
3

look at every problem as an opportunity and identify the root causes while developing
counter measures. Different type of organizational learning includes:
Individual learning: Employees will learn about new skills and ideas that will improve its
productivity and working performance. Skills learned on individual level can be beneficial
when the sharing with their co- workers. The knowledge gained from individual learning will
stay with the employee and will move with it.
Group learning: Here, the whole working group will learn new skills while spending
majority of the time working with co- workers. Such team will have a great coordination and
learn as a group. In this organizational learning, each individual will be a part of a group and
their actions will affect whole of the group.
Organizational learning: This type of learning is where the processes involved within the
organization are gaining knowledge that is related to it functions. It includes using the
knowledge, that will help in adapting to the changing business environment while increasing
its efficiency.
inter- organizational: This learning is type of a broadcast working in multiple locations of
the company where the franchise of a large company will learn ways to operate its business.
Organizational learning is the process that will help the company gain experience and
create knowledge and then transferring it within the organization. It is essential that the
organization ensures that knowledge is attained and kept within the organization while
sharing with other working individuals. The importance of organizational learning includes
increased employee working satisfaction, lower turnover rates, increased productivity and
profits within business, development of leadership skills at all levels within the company and
lastly, it helps in enhancing the adaptability (Park, and Kim, 2018). When an organization
puts in dedicated time and resources for developing learning culture, it makes them gain
competitive advantage. Increased ability of the employees will make them react faster to
changes and related market conditions. Moreover, it helps in embracing the lessons that will
contain more knowledge and follow best practices within the company.
An Explanation of learning organisation
Learning organizations is related to companies that will facilitate learning processes
within all of its team members and transform on a continuous rate within the process. It
develops from the results of pressures that the organization will face when working in
modern business world. This will enable them to remain highly competitive within the
4