Tools and Techniques for Improving Organizational Performance and the Role of Employee Wellbeing: A Case Study of BUNI Travels

People and
Performance

Contents
INTRODUCTION..........................................................................................................................3
MAIN BODY..................................................................................................................................3
Tools and techniques will help improve organisational performance.............................3
The role of employee wellbeing in improving motivation and performance..................6
CONCLUSION..............................................................................................................................7
REFERENCES...............................................................................................................................8
APPENDIX.....................................................................................................................................9
A PESTLE analysis of BUNI travels..................................................................................9

INTRODUCTION
It is very important for businesses to measure their organizational performance in order to
stay relevant in their target market and sustain their profitability over a long period of time as it
helps in gathering valuable data regarding the workings of the business which is instrumental is
plan and policy formation to better control and optimize the business proceedings. There are
many tools and techniques which are used to boost organizational performance and many are
closely tied with human resource management practices as the workforce productivity and
motivation levels directly affect the level of performance the company displays (Singh, 2018).
This report will discuss various tools used by firms globally to gain increments in their routine
performance along with the role of employee well-being in improving motivation and
productivity in organizational context of BUNI Travels which is a small scale Boston based
travel agent planning for market expansion and is requiring new and practical human resource
solutions.
MAIN BODY
Tools and techniques will help improve organisational performance
In order to ensure proper management of businesses, there are many important factors for
companies to consider which include proper planning and strategy formulation, quality
management along with performance evaluation which are all important criterion for
determining and analysing the current level of permanence and productivity in the business.
Existence of strong leadership is also very important in determining performance and shaping
standards of productivity in the company as organizational leaders play a big role in motivating
the workforce and taking care of employee well-being (Rudman, 2020). Using modern
management techniques is essential for better working of business as BUNI travels is suffering
from suboptimal productivity levels due to having a small and unorganized workforce along with
use of traditional management methods. The newly hired HR manager has various tools and
techniques that can help increase the firm's performance which are listed herein.
 360 degree feedback – It is a comprehensive system of feedback and performance
evaluation in which the workforce employed by the business get their productivity