This report discusses the tools and techniques to improve organizational performance and the role of employee wellbeing in the context of BUNI Travel, a UK-based travel agency. It covers key performance indicators, 360-degree feedback, motivational factors, training and development, effective use of human resources, and performance appraisals. It also explores the impact of employee wellbeing on productivity, motivation, innovation, decision making, employee engagement, employer-employee relationship, and employee loyalty. The report concludes with a PESTLE analysis of BUNI Travel.