This report discusses the different tools and techniques that organizations can use to improve their performance, including monitoring performance, performance appraisals, using technology, management by objectives, and effective business strategy. It also explores the role of employee well-being in improving motivation and performance, including improving engagement, productivity, morale, talent, and loyalty. Finally, it includes a PESTEL analysis of BUNI Travel, examining the impact of political, economic, social, technological, legal, and environmental factors on the company.