CRM Solution for Trusty Carpets: A Proposed Solution for Unifying Business Components
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About This Document
Trusty Carpets faces a critical business problem of unifying its three separate components into one operation with aligned strategies and goals. The proposed solution is to implement a customer relationship management (CRM) software, SalesforceIQ CRM, to unify the businesses under one solution. The solution will help gain control of sales and profitability of all the newly acquired businesses simultaneously. The proposed solution is feasible and has the potential to increase productivity and revenue. The timeframe for solving the problem would likely range from 60 days to 120 days.