Organising Work Activities: Case Study and Strategies

Organising work activities

Table of Contents
Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1.1. Read the case study below and complete the following tasks.............................................1
1.2. Explain why you chose the top 4 items as the most urgent.................................................2
1.3. Circle an example of a routine task from the choices below...............................................2
1.4. Which one of the tasks form the list above would you be able to leave for tomorrow and
why?............................................................................................................................................2
1.5. If you were required to seek assistance with regard to the tasks above who would be the
appropriate people in your organisation to speak to?..................................................................3
1.6. What is a strategy for clarifying work goals?......................................................................3
1.7. Case studies...............................................................................................................................4
1.8. Sometimes in organisations, it might not be possible to get all the work done in time. List
three factors that can affect the ability to get work done in time................................................4
1.9. If your manager delegated a task to you and gave you a deadline to get the task completed
on time, explain how you could manage this and meet the required deadline............................4
1.10. Explain the relationship between an individual's work goals and plans and the
organisation's goals and plans.....................................................................................................4
ASSESSMENT TASK 2.................................................................................................................5
2.1. PART A – Case study discussion........................................................................................5
2.2. Case study continued................................................................................................................6
2.3. Case study.................................................................................................................................7
a) How will you communicate progress of your tasks to Judy or other colleagues as required?
.....................................................................................................................................................7
b) Discuss how you would use effective communication skills to ascertain good involvement 7
2.4.As directed by your trainer / assessor read the activity below and complete the table as
indicated. Students may provide the following examples...........................................................7
2.5 Role-play....................................................................................................................................8

You will be observed by your assessor on your communication skills who will provide you
with feedback..............................................................................................................................8
2.6 Read scenario and complete activities.......................................................................................8
a) Meet with Judy (your assessor) and discuss what you could have done different. Document
a list of questions you could ask July..........................................................................................8
b) Meet with your colleagues (your classmates) and discuss if you could have conducted the
role-play differently or were they satisfied with the instructions you gave them. Document the
feedback below...........................................................................................................................9
c) After meeting with July and your colleagues ask yourself what would you have done
differently next time. List what questions could you ask yourself.............................................9
2.7 Ensure your performance is in line with existing standards across your organisation and
legal frameworks. What might these standards include..............................................................9
2.8 based on feedback received.......................................................................................................9
a) explain how you could monitor and adjust your work in future to meet your organisational
standards......................................................................................................................................9
b) Explain how you could plan opportunities for improvement in liaising with your colleagues
...................................................................................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Managing work activities or activity management is referred as a process of recording daily
operations of an employee. Managing of work activities helps employees as well as employees to
prioritize their daily routine and activities for carrying business practices effectively (Dubois,
Hulthén and Sundquist, 2019). As activity management system creates and designs an easy
accessible format in order to track performance of employees and workers. This report is based
on managing working activities of case study. This report includes tasks and operations of work
activities along with its conclusion.
MAIN BODY
1.1. Read the case study below and complete the following tasks
Priority Tasks List Examples of who may be the appropriate
person to verify importance.
Type up the staff newsletter Newsletters are to be carried by handling by
human resource department of boutique.
Photocopy newsletter and
distribute to staff
Marketing as well as sales officer of boutique.
Ring client to change the time of
their appointment from 11am to
1pm today
Subordinates and reception workers who are
handling up appointment section.
Ring courier for dispatch of
urgent parcel this morning
Distribution and transportation manager .
Type up the agenda for this
afternoon’s staff meeting, which
is at 2pm and distribute to all that
will be attending
Meeting holder and manager of Boutique
(Bonnedahl and Heikkurinen, 2018).
Relieve on receptionist desk from
12pm to 1pm
Human resource manager
Contact a supplier regarding an
order that was missing an item
Supply chain manager will be responsible for
carrying up tasks and activities.
1