Assessing Own Management Skills Performance

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This presentation assesses the author's own managerial skills in the field of travel and tourism. It discusses the importance of interpersonal skills, conflict handling, decision making skills, and time management skills. The author evaluates their current level of proficiency in each skill and suggests ways to improve. The presentation also analyzes the author's personal strengths, weaknesses, opportunities, and threats, and sets objectives and targets to develop their potential.

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DEVELOPING MANAGER
(TASK 2)

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2.1 Assessing own management skills performance
This is basically to critique my own managerial skills in accordance to give considerable
performance in the field of travel and tourism. Wherein, I am hereby posted as
General Manager in Dorchester Luxury Hotel of London that is required to handle a
contemporary set of workforce. It is with another fundamental concern of fulfilling
the changing needs and demands of the consumers that constantly changes as per the
altering market trends. This in turn depicts a prime responsibility of the leaders and
managers at the workplace to handle a pressuring context of work by managing the
workforce and keeping them motivated all the time. This resultantly necessitates the
leaders and managers to posses some impelling traits with some affluent qualities that
includes- Interpersonal skills, Conflict handling, Decision making skills and Time
management skills.
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Interpersonal skills- It is referred to be a foremost requisition of the leaders
to make continual interaction with their workers. For which, they should
hereby carry profound social abilities by which they can directly tend to
interact with their respective set of employees. It is along with yet another
prime requisition of cultural norms that is basically to respect the distinct
ethical norms of a divergent workforce. It is thereby on referring to my
own interpersonal skills, where I duly respect variant societal norms of all
individuals that helps me to make a friendly interaction with all
individuals.
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Cont.
Conflict handling- It is yet another major trait of a manager where a disputed
context at the workplace is a non predictable measure that can arise among
anyone and anytime with no prior consent of the workers. It is hereby
important for the leaders to ably resolve a prevalent set of issue at the
workplace for a smooth transition of work at the workplace. I therefore
possess some pertinent abilities in resolving any conflicted situation at the
workplace where I firstly believe to listen and interpret the existent issue at
the workplace and take subsequent measures to resolve the same.

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Cont.
Decision making skills- Leaders depicts a higher level position at the workplace
where they are directly responsible to converse the work related prospects
with other authoritative officials as well. In regard to which, they are often
required to make sudden decisions in order to level down a situation. This in
turn necessitates them to have a considerable knowledge about the present
day concepts of working where I am hereby referred to lack into such
modern day skills. This in turn impacts upon my decision making skills in a
pessimistic manner where I need definite improvements.
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Time management skills- It is yet another requisite skills that are needed to be
acquired by a leader for a timely management of work. It is not only in
regard to accomplish the individualistic tasks on time, but the leaders and
managers are together responsible to outlook the overall work of the entire
team. It consequently postulates them to have a managed work by which
they can duly complete the undertaken assignations on a stipulated time
period. I hereby believe to possess a deficient capability of time
management where I daily suffer from late submission of work.
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An outlined evaluation has represented a personal
skill audit of my own managerial skills based
upon the above carried assessment-

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Professional Skills Current Level
5=strong
1 = weak
Best Current Example Ways to Improve
Inter personnel
skills
5 It is basically due to my
considerable interactive
skill with an added
benefit of prompt
communication skills.
This in turn makes an
affirmative impact on my
interpersonal abilities by
which I can relatively
interact with all
individuals who comes
from distinct background.
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Cont.
Professional Skills Current Level
5=strong
1 = weak
Best Current Example Ways to Improve
Conflict handling 4 This particular skill of
mine is at a moderate
level and thus needs
certain improvement.
By which, I can
promptly handle any
disputed situation at
the work and frame
quick decisions.
Attending meeting is
liable to assist me in it
where I can get to
interpret the distinct
persuasion of more
individuals.
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Cont.
Professional Skills Current Level
5=strong
1 = weak
Best Current Example Ways to Improve
Decision making
skills
3 This is basically in
context to take prompt
decisions that meets
the present trends of
the market. In
accordance to which, I
am hereby required to
undertake certain
improvements in it.
Attending regular
sessions of seminars
and conferences is
apparent to help in
enhancing my decision
making skills. By
which, I can hereby
refer to introduce
myself with the
modern-day
requisitions of the
market and take
quicker decisions at
work.

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Cont.
Professional Skills Current Level
5=strong
1 = weak
Best Current Example Ways to Improve
Time management
skills
2 It is with a
fundamental consent
of improving my time
management skills by
which I can duly
complete my and my
team's relative tasks
and assignations at the
workplace.
A pivotal use of varied
planning tools is
proven to support in
this particular agenda
of mine. From which, I
can hereby tend to
manage my and my
team's work from the
very beginning of the
day by noting it down
on a recording tool
like sticky notes on
computer, etc.
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2.2 Analyse personal strengths, weaknesses, opportunities
and threats
It is basically on referring to my personal possessions by referring to my
strengths, weaknesses, opportunities and threats as a mean of acknowledging
them for creating a development plan in future. It is hereby done by
considering a factual model named SWOT with its four leading constituents
as referred in the next slides-
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Cont.
Strengths- I believe to be a good motivator with considerable skills of
communication to interact with others. This has in turn enhanced my
participative skills where I can together associate with a creative sense of
thinking. Apart from all these potencies, I believe my interest towards
learning to be a greatest strength of mine that cannot stop me to combat all
my weaken measures.
Weaknesses- There together exists some leading factors of weakness in me
where I am duly unable to encourage my team in completing their work on
time that together meets the standardised criterion of work. This has in turn
made some atrocious impact on my leadership skills where I am also
suffering from a deficit presentation skills that is soon required to be
improved.

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Opportunities- Learning with a willing sense is a greater opportunity for me
from which I can also refer to develop both my personal and professional
skills. A predominant existence of internet resources with numerous online
measures depicts yet another possibility of learning newer set of things.
Threats- Present situation of the labour market with a more contending sense
and affluent knowledge along with continual modifications in the technical
prospects have outlined some major threats.
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2.3 Set and prioritise objectives and targets to develop
own potential
It is on the basis of above carried analysis with the help of an abstractive model
called SWOT to detect my own strengths and weaknesses along with a prime
detection of varied opportunities and threats in the upcoming future.
Wherein, I have hereby framed some vital objectives by which I can duly
refer to target on my potent factors as a mean of overcoming the threats by
together referring to the ascertained opportunities. These targeted objectives
are as referred in the next slides-
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Cont.
Promote team work at the workplace with a prime assistance of varied means
such as meetings, discussions and brainstorming, etc.
Improving my inadequate skills of presentation by referring to several
techniques by making a developmental plan that will assist me to do the same
within a set time period.
Augmenting my listening skills that will in turn help me to resolve the existing
issues at the workplace that are in turn converting into disputes and conflicts.
Adopting an accurate style of leadership as per the current situations of work by
together referring to use some motivational tools and theories.

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Gaining a liable set of knowledge about varied technical measures by
timely updating it by referring to varied online sources.
Taking my present interpersonal skills to a next level with an aim of
creating strong relationship with the team members.
It is with the support of above targeted objectives in accordance to my set
priorities by which I can hereby refer to develop my capabilities in a
directional manner.
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REFERENCES
Harvey, M., Reiche, B.S. and Moeller, M., 2011. Developing effective global
relationships through staffing with inpatriate managers: The role of
interpersonal trust. Journal of international management. 17(2). pp.150-161.
Li, X., Sanders, K. and Frenkel, S., 2012. How leader–member exchange, work
engagement and HRM consistency explain Chinese luxury hotel employees’
job performance. International Journal of Hospitality Management. 31(4).
pp.1059-1066.
Pohl, K., 2010. Requirements engineering: fundamentals, principles, and
techniques. Springer Publishing Company, Incorporated.
Susanto, E. and Shih, H. A., 2010. Conflict management styles, emotional
intelligence, and job performance in public organizations. International
Journal of Conflict Management. 21(2). pp.147-168.
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