P4 Internal and Extremal Factors in Service Sector Organisation

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P 4 Internal and extremal factors which influencing the style and structure of management in service sector organisationP 4 Internal and extremal factors which influencing the style and structure ofmanagement in service sector organisation1.Multigenerational leadership and its characteristicsMultigenerational leadership is an organizational, network, and movementstance in which leaders of all ages prioritize their shared values and leveragethe perspectives and capacities of all generations to achieve progressivesocial change together.From the Deloitte research, it was found that millennial were not good atsocial media. They might well good at social media but this does not implythat they understand the concept of digital technology concept. Gen Y andGen Z are more tech savvy. On the relative grounds, people from Gen X andY have a better grasp of digital technology.Characteristics of effective manager in hospitality industry in the faceof increased technologyAn effective manager is characterised by its nature of beingadaptable to the challenging situations for meeting the demandsof the hospitality business.Eagerness of learning something is new makes a manager highlyeffective in the business organisation. Learning how newtechnologies can help in making the business more efficient liftsup the productivity of the company.Being able to communicate with your team is required whenbeing an effective manager. This not only means communicatingjob responsibilities and expectations, it means listening to yourteam and working with them to produce results within theirposition. This helps the manager in facing the challenges andopportunities imposed by the increased technology.REFERENCESLefèvre, Å and et.al., 2017. “From resistance to challenge”: child healthservice nurses experiences of how a course in group leadership affectedtheir management of parental groups.BMC nursing.16(1. p.73.Ma, C.E.C.I.L.I.A., Shek, D.T. and Li, P.E.C.K.Y., 2016. Promoting serviceleadership through service leadership learning among Chineseuniversity students.Martin, G and et.al., 2015. Potential challenges facing distributed leadershipin health care: evidence from the UK National HealthService.Sociology of health & illness.37(1).pp.14-29.External Technological factorsare the factors which are outside of theorganisation and also influence the management style dan theorganisational structure in long way. these include managing of thechanged and diverse talent, customers, stakeholders, police ofgovernment, globalisation. Any digital and innovation disruptionsetc.,are some of the factors which are considered to be the external factorson which organisation have no control and they need to take changesand adjust according to the changes, if they want to survive in thecompetitive environment.There are many different factors which affect the managementstyle and structure of the Wa-Pila Hotels as these are thefactors which influence the mangers . the factors are classifiedas internal and external factors .Internal Technological factors :These are considered to be those factors whichincludes difficult financial and investment management,organisational structure, organisational culture, internalrelationship s, etc,. that is any mismanagement in thefinancial decision that is wrong and inappropriatesection of the investment opportunity might bring severloss to the company.This will result in directly blaming the planningdecision of managers. improper allocation of resources,chaos, confusion, individualism etc. are also some of thecaused which directly relate to the functions of themanager and all are considered to be the internal factors
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