Emerging Trends in the Hospitality

This presentation discusses the emerging trends in the hospitality industry and their impact on organizations. It covers topics such as leadership approaches, organizational responsibility, the relationship between hospitality organizations and civil society, and the impact of social media on organizational performance.

Emerging Trends in the Hospitality
Tasks

Introduction
Tourist are the one of the important factor while
discussing about the economy of the country.
A hospitality sector have its structure on which its run
business with the help of performing some activities.
So, many companies introduce themselves in this
sector and start doing their business.

Leadership approaches in different areas of hospitality
and in multi cultural context
There are various areas of hospitality industry in which the
leadership approaches can be applied. The different areas are
food and beverages. lodging, recreation and Travel and
Tourism. Use of leadership approach in hospitality industry :
 Trait theory
 Behavioural theory
 Contingency theory

Organisational responsibility and responsible
leadership
According to Stephaine R. Klein, organisational
responsibilities can be defined as the responsibility of
individual or group towards an organisation so as to ensure its
success and growth in the market. In the cited company
organisational responsibility is necessary which helps in:
 Communicating procedures and plans to staff
 Orientation of new staff
 To satisfy needs of customers by proving services according
to their needs

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Responsible leadership is also essential in a organisation :
 To initiates actions and plans
 To motivate employees and followers
 To build working environment and to build morale
 To create confidence among employees to work effectively
and efficiently.

Relationship between hospitality organisation,
governance and civil society
The relationship between the “Thomas Cook” organisation with
the government and the civil society is describe values and
behaviour of peoples.
They are helpful in providing resources to the over the people.
Society is also helpful to achieve the targets and business
strategies.
Business, government and society , these all those factors are
influenced by each others and all of them have same objectives
and goals.

The impact of social media on the performance of the
organisation
Social Media is a phrase on which young generation spends a
lots of time, now a days.
It means to interacting with peoples to whom we are not to
meet face to face.
Social Media is also helpful in advertising, publication of any
organisation because in today's generation, everyone is using
social media.

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Social Media frequently plays as marketing function for
“Thomas Cook”. It is helpful in adding new clients as well as
new customers for business. Because it is related with
international market, to broadened up a business to the world
wide, Social Media is truly helpful to grow up a business.
Social Media Give ample chances to the marketing of product
and services. It is necessary to always post or write
something if you want to increase your following or develop
your business.

References
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Chen, C., Dubin, R. and Kim, M.C., 2014. Emerging trends and new
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pp.1295-1317.
Adogame, A., 2013. The African Christian diaspora: New currents
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