This assessment focuses on talent management strategies, regulatory factors influencing HRM practices, and environmental factors affecting HRM practices. It also provides recommendations for improvements within the organization. The subject is talent management and the document type is an assessment.
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Managing Talent Assessment 2
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Table of Contents INTRODUCTION...........................................................................................................................3 TASK...............................................................................................................................................3 1. Current talent management strategy........................................................................................3 2. Regulatory factors influencing HRM practises.......................................................................4 3. Environmental factors affecting HRM practises.....................................................................5 4. Identification and analysis core position within the organisation...........................................6 5. Recommendation for improvements within the organisation..................................................9 6. Recommendation that how these strategies can be operationalised......................................10 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12
INTRODUCTION Talentmanagementisanorganisationcommitmentwhichincludesrecruitment; development and retail of talented people at workplace for achieve goals and objectives. It is very useful element which demonstrates commitment to hire, manage and develop their value to attain outcomes and profitability (De Vos and Dries, 2013). In this context, present report is based on Vodafone PLC which is the largest telecom services company of UK. They are providing different types of services such as internet, calling, SMS recharge and many other activities which assist to make profitability at workplace. For gaining insight knowledge of the company present report covers talent management strategy which includes recruitment, selection, performance management and development of people within the organisation. Furthermore, it includes regulatory factors which create impact on organisation and HRM practices. Moreover, it identifies core position of the business to make effective results and performances. In addition to this, it provides recommendations for the organisation to develop results and performances at workplace. TASK 1. Current talent management strategy Talent management strategies are those techniques which help in organising and utilising acquired talents or skills of employees effectively. Vodafone PLC is an organisation known for its efficiency in providing best in class telecommunications services. Talent management is essential for increasing productivity of organisation. It is the responsibility of Human Resource Management to strategically plan business activities for effective talent management (Tatoglu, Glaister and Demirbag, 2016). Recruitment, selection, performance management, incentives, rewards, training, diversity, equal opportunities, etc. are the basic functions which are involved in talent management strategies. Vodafone has a complex recruitment and selection process. The company uses multiple stages for hiring candidates that are qualified for respective positions. Organisational goals and objectives are accomplished when efficiency of candidates meets company requirements. Talent management strategies are developed in accordance with potential requirements of recruitment and selection. Once, an applicant manages to pass all the barriersandmeetnecessaryrequirementsthenHRMhastoevaluateperformance.This 3
evaluation has to be regularly conducted to consider whether employees are working according to company’s performance standards (Al Ariss, Cascio and Paauwe, 2014). Vodafone provides rewards and incentives to employees and staff members who show extra-ordinary qualities during their functioning in the company. It is important to understand that talent management has recruitment and selection as the foundational stage. Employee motivation is a factor that helps in developing possibilities of greater retention and more willingness to handle work pressures. Rewards and incentives are two important methods of increasing employee motivation. Moreover, appraisals helps in making employees believethattheyholdgreatopportunitiesofdevelopmentwiththeorganisation.Talent management strategy helps in handling all these factors and brings in more benefits for the company (Cascio and Boudreau, 2016). Amongst all the HRM practises talent management is considered as crucial because they help in undermining profitability capabilities of a company. Current talent management strategy of Vodafone is oriented with factors which focus towards employee motivation. The company analyses shifts that have taken place in employee expectationsand manages these through different activities like training and development, regular competitive opportunities and elimination of discriminatory laws and principles. Every individual is given chance of improvement and advancement on the basis of their skills and knowledge rather than on any influence or other subjective basis. It can be stated that current strategies of Vodafone are quite relevant to the objectives which have been developed by company (De Vos and Dries, 2013). 2. Regulatory factors influencing HRM practises Regulations and legal frameworks are devised for monitoring and supervising every activity of the organisation. It helps in curbing unfair or unethical practises which often take place due to negative politics in the workplace atmosphere. Following regulations have a deep influence over HRM practises of Vodafone PLC. Equality Act (2010): Whenever diversity is considered, a group of individuals belonging to different cultural, social and economic background are visualised. This kind of diversity is presentintheworkingatmosphereofVodafone.TheEqualityActwasdevisedbythe government for handling discrimination over different sections of the workplace and wider 4
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implications of society. Discrimination at workplace is often subjected because of racism, religious beliefs and economic capabilities (Gelens, Hofmans and Pepermans, 2014). HRM practises of the company must be in accordance with this legislation so that discrimination is handled effectively. Employment Rights Act (1996): This legislation regulates HR practises and formulation ofpolicies.Rightfromtheprotectionofwagestoequalopportunities,theemployment legislation helps in guiding the HRM practises of company. Vodafone has to make sure that wages, working hours, access to certain resources, disciplinary actions and basic human rights are some of the subjects which need to be considered by HRM while devising employment legislation. Moreover, the relevance of this joining document should be according to the Employment Rights Act (Dries, 2013). There are many more regulations like Health and Safety at workplace Act and certain other laws which influence the HRM practises of the company. It is important to develop these particularsin the employeelegislationbecause it helpsin safeguarding individualsfrom exploitation activities and unethical situations. 3. Environmental factors affecting HRM practises Business environment is comprised of micro and macro environmental factors. Micro factors are considered as the internal factors which affect the business functioning. Vodafone PLC has employees, shareholders, suppliers and shareholders in the internal environment. HRM practises are affected by certain environmental factors in the following ways: Economic factors: When company’s economic capabilities are challenged, there is a significant impact on HRM activities like recruitment and selection. In case of severe recession, the organisation needs to cut down its expenses and detain some employees. This implies negative impact is assessed on HRM practises (Tatoglu, Glaister and Demirbag, 2016). On the other hand, when organisation aims to expand business, positive effects are experienced. Simultaneously, unemployment rates, low skills, global credit crunch, etc. are some of the economic factor of business environment. Social factors: Demographics and societal changes are quite important part of the business environment. The gender status or sex ratio of segment, skill levels of potential 5
candidates, size and compositions of country and the diversity present in particular regions are considered as demographic and social factors (De Vos and Dries, 2013). HRM practises are affected according to these aspects and the expectations which employees have according to their segment. Discrimination on the basis of age, skills of candidates, cultural beliefs of employees must not take place in the company. HRM practises have to be maintained in such a way that more flexibility is provided to employees and no discriminatory activities are conducted. Moreover, HRM has to encourage effective positive atmosphere so that willingness of employees to work for Vodafone increases. This not only helps in managing productivity and meeting business objectives effectively. Apart from human resource practises, talent management strategies are also regulated because of the environmental factors and various legal frameworks (Al Ariss, Cascio and Paauwe, 2014). Any changes that occur in the business environment of company affects choices and management strategies of Human resource department of Vodafone. The nature of impact can only be assessed by the type of change company addresses. 4. Identification and analysis core position within the organisation In order to make effective outcomes and performances, every organisation requires dealing with recruitment, selection, training and development program (Tatli, Vassilopoulou and Özbilgin, 2013). Vodafone PLC is multinational company which deals with various international markets. They are providing different types of telecom services to make effective results and performances at workplace. For enhance market share and profitability, the cited firm has responsibility to deliver effective information and outcomes of the company. In this aspect, they have to recruit sales person to enhance their market share in various part of the nation and outside the nation (Sparrow, Scullion and Tarique, 2014). It assists to increase knowledge and skills of people to attain profitability and performances for achieve goals and objectives. For recruit new people, the company need to make various documentations that are as follows: Job description Job title: Sales assistance Department: Sales and administration department Report to: Supervising Responsible for: 6
Purpose:For undertaking sales and customer services duties that require operating to make effective results and performances at workplace. Duties and responsibility Operating cash till efficiency, ensuring money receive correctly to attain profits and revenue at workplace. Responsibility to serve effective services to each customer to make loyalty towards them Monitoring stock which assists to creates more profits and revenue at workplace. Ensure that all stock handle to make effective results and performances at workplace. Ensure that all products and services are displayed to maintain standard of the company. Carry all activities accordance with requirement of customer(Raman, Chadee and Michailova, 2013). Key working relationship In order to make effective results in Vodafone PLC, sales assistance need to concentrate to maintain relationship with various people at workplace so that they will easily enhance profits and revenue. In addition to this, they have also duty to maintain relationship with staff member to assign duty and responsibility to each member within the business environment(Sparrow, Scullion and Tarique,2014). Working hour Sales assistance need to work 36 hours in a week. Person specification of sales assistance In order to recruit sales assistance, Vodafone PLC needs to require following elements: RequirementEssentialDesirable Skills Personal skills Ability to attract customer Experience In marketing Customer services Qualifications 7
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Master in Marketing Full knowledge of internet Recruitment method Recruitment methods are particular aspect which develops practices of each stage of life and process from different sources. In this aspect, three basic steps are includes such as resume selection, testing and interviewing. In order to recruit member in Vodafone PLC, manager use internal sources through they can easily hire candidate from their own elements. It is beneficial to the company because they have no needed to give them training (Tatli, Vassilopoulou and Özbilgin,2013).Thus,itcreateslowcostservicestodetermineeffectiveresultsand performances at workplace. In addition to this, the chosen organisation has no requires create advertisement for select member within the business environment. However, it is not consider fresh employee so that the company unable to enhance their skills and knowledge for dealing with various situations. Selection method For making positive results and performances, Vodafone PLC determines effective results and performances for select member at workplace. In this aspect, they have to make results and performances from the help of external method. In this way, candidates are selection from outside the firm. With the help of advertisement in newspaper, magazines and many other elements, the cited firm can get profits at workplace. In this way, they have responsibility to deal with various situations and outcomes (Raman, Chadee and Michailova, 2013). In addition to this, the chosen organisation can hire person from college, recruitment agency and many other sources. It determines technical availability of people at workplace to demonstrate various benefits and profitability. Thus, business will easily get effective results and outcomes for dealing situation. External method is the best element for the cited enterprise because they getting fresh candidate at their workplace to make high profits and revenue at workplace. Thus, it creates effective results and performances within the business environment (Sparrow, Scullion and Tarique, 2014). 8
Performance management criteria Performances management is the criteria which are used to assess effective results and outcomes at workplace through demonstrating benefits and results within the organisation. In order to assess performance management, Vodafone PLC need to concentrate on objectives, goals and outcomes through they can easily deliver effective results at workplace (Tatli, Vassilopoulou and Özbilgin, 2013). Performance appraisal is the best method which determines effective results and performances to analysis employee outcomes. It is the method which measure employee performance to deal with various situations. In this way, the cited firm can easily get positive response of customer towards the business objectives and goals. On the other hand, feedback from customer is also essential element which demonstrates information to determine outcomes and results at workplace. In this way, satisfaction level of customer determining effective performance management at workplace (Vaiman and Haslberger, 2013). 5. Recommendation for improvements within the organisation In respect to meet with business objectives and goals, there are various strategies which can be used by Vodafone PLC. It assists to make more benefits and outcomes at workplace to deals with various situations. In this way, marketing department of the company need to select appropriate strategy which determine various benefits at workplace. Internet advertisement is the best strategy which creates various advantages to attract candidates at workplace (McCracken, Currie and Harrison, 2016). As results, it makes high profits and revenue within the chosen organisation. Thus, the company will easily attain profitability and measurement to enhance their revenue and profits at workplace. In addition to this, it also encourages to new candidates and customer at workplace so that they can get more money at workplace. In this way, ideas to enhance profits can be develops through taking view from different candidates at workplace. As results, they can easily attain profits and revenue to make criteria for achieve goals and objectives (Valverde, Scullion and Ryan, 2013). In addition to this, marketing strategy is also effective element which can be used by the organisation to deal with various outcomes. In this aspect, they have to ensure that all special criteria are used to make profitability and positive results at workplace (Oltra and Vivas-López, 2013). In this way, improvements can be maintained at Vodafone PLC to develop their performances and results at workplace. Ideas can be enhancing that creates positive impact on 9
the company and its operations. As results, it could be recommended that the chosen organisation has to concentrate on various elements for development of the business operations and results (Raman, Chadee and Michailova, 2013). Further, communication is also very important aspect which determines to attain positive outcomes and performances at workplace. In this way, the cited firm has responsibility to make interaction between various people so that goals and objectives can be achieved through design outcomes of the company. Promotional material is also helpful to enhance profits and revenue at workplace so that the company will easily deal with different customer easily. It also makes concentration on activities which perform through measuring outcomes within the business environment. As results, goals can be achieve easily (Tatli, Vassilopoulou and Özbilgin, 2013). 6. Recommendation that how these strategies can be operationalised In order to achieve goals and objectives, there are various strategies that can be used by Vodafone PLC. In this way, marketing strategy assist to develop operations and outcomes of the company through enhance functions in different areas (Church and Silzer, 2016). In this way, they can attract potential customer to determine effective results at workplace. It assist to develop market and their operations for accomplish targets and goals. In this way, the cited firm can analysis customer requirement so that they can serve accordingly. As results, it will assist to make profitability and enhance market share for dealing with different situations. With the help of marketing strategy, the company can easily identify their customer and market to make concentration on each of them for achieve business targets and results (Lopes, Sarraguça and Duarte, 2015). In addition to this, the company is also using promotional activities which develop through enhancing profits and revenue for achieve goals and objectives. There are different elements which need to be taken for accomplish targets and outcomes at workplace so that it is beneficial to make concentration on customer requirement. As results, Vodafone PLC can attract potential customer through introduce new strategy and results. In this aspect, customer get right product and services according to their requirement and needs. It is also helpful to measure the business performance through analysis market and revenue at workplace (Sparrow, Scullion and Tarique, 2014). As results, customer attention can be get through monitor their performances and outcomes for accomplish desire results. 10
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Further, internet advertisement strategy also assists to develop market and profits through measuring customer base at workplace (Swailes, 2013). In this aspect, Vodafone PLC need to concentration on their results and performances through measuring outcomes from social media such as you tube, facebbok, Twitter and many other elements. It assists to capture whole world together to assess market demand and profits at workplace. As results, the company will easily get high amount of products and services for accomplish desire results and performances. As results, it assists to develop whole market through analysis performances and results (De Vos and Dries, 2013). Thus, the chosen company can easily make brand value for their products and services in the market. There are various elements which can be support by the company to make effective results and performances at workplace. In this aspect, the organisation can develop their outcomes and performances for measuring their results at workplace. There are various events which need to be monitor to analysis whole market and performances can be evaluated to deal with various situations at workplace. To assess the business requirement, the cited firm has responsibility to concentration on their values and results at workplace (Kulkarni and Scullion, 2015). CONCLUSION In order to perform functions and operations, talent management play very important role in each business enterprise. In this aspect, it assists to measure employee outcomes and performances to deal with different elements. As results, goals and objectives are monitor through managing business revenue and profits. Thus, Vodafone PLC needed to concentrate on their activity which perform various task for assess revenue and profits at workplace. In this aspect, report also summarizedabout regulatoryframework which can be impactto the organisation performances and outcomes. Furthermore, it also concluded about environmental factor which creates impact on HRM practices of the company to deal with various situations and outcomes. Moreover, it analysis core position of the company which need to be ascertain for development of the organisation in systematic way. Therefore, the company will easily analysis there market and their revenue to ascertain effective results and performances. 11
REFERENCES Books and Journals Al Ariss, A., Cascio, W.F. and Paauwe, J., 2014. Talent management: Current theories and future research directions.Journal of World Business.49(2). pp.173-179. Cascio, W.F. and Boudreau, J.W., 2016. The search for global competence: From international HR to talent management.Journal of World Business.51(1). pp.103-114. Church, A. H. and Silzer, R., 2016. Are We on the Same Wavelength? Four Steps for Moving From Talent Signals to Valid Talent Management Applications.Industrial and Organizational Psychology,9(3), pp.645-654. De Vos, A. and Dries, N., 2013. Applying a talent management lens to career management: The role of human capital composition and continuity.The International Journal of Human Resource Management.24(9). pp.1816-1831. Dries, N., 2013. The psychology of talent management: A review and research agenda.Human Resource Management Review.23(4). pp.272-285. Gelens, J., Hofmans, J. and Pepermans, R., 2014. Talent management and organisational justice: employeereactionstohighpotentialidentification.HumanResourceManagement Journal.24(2). pp.159-175. Kulkarni, M. and Scullion, H., 2015. Talent management activities of disability training and placement agencies in India.The International Journal of Human Resource Management.26(9). pp.1169-1181. Lopes, S. A., Sarraguça, J. M. G. and Duarte, M. E., 2015. A new approach to talent managementinlawfirms:Integratingperformanceappraisalandassessmentcenter data.International Journal of Productivity and Performance Management,64(4), pp.523-543. McCracken,M.,Currie,D.andHarrison,J.,2016.Understandinggraduaterecruitment, development and retention for the enhancement of talent management: Sharpening ‘the edge’of graduate talent.The International Journal of Human Resource Management,27(22), pp.2727- 2752. 12
Oltra, V. and Vivas-López, S., 2013. Boosting organizational learning through team-based talent management: what is the evidence from large Spanish firms?.The International Journal of Human Resource Management,24(9), pp.1853-1871. Raman,R.,Chadee,D.andMichailova,S.,2013.Effectsofpartnershipquality,talent management,andglobalmindsetonperformanceofoffshoreITserviceprovidersin India.Journal of International Management,19(4), pp.333-346. Sparrow, P., Scullion, H. and Tarique, I. eds., 2014.Strategic talent management: Contemporary issues in international context. Cambridge University Press. Swailes, S., 2013. The ethics of talent management.Business Ethics: A European Review,22(1), pp.32-46. Tatli, A., Vassilopoulou, J. and Özbilgin, M., 2013. An unrequited affinity between talent shortages and untapped female potential: The relevance of gender quotas for talent management inhighgrowthpotentialeconomiesoftheAsiaPacificregion.InternationalBusiness Review,22(3), pp.539-553. Tatoglu, E., Glaister, A.J. and Demirbag, M., 2016. Talent management motives and practices in anemergingmarket:AcomparisonbetweenMNEsandlocalfirms.JournalofWorld Business.51(2). pp.278-293. Vaiman, V. and Haslberger, A. eds., 2013.Talent management of self-initiated expatriates: A neglected source of global talent. Springer. Valverde, M., Scullion, H. and Ryan, G., 2013. Talent management in Spanish medium-sized organisations.The International Journal of Human Resource Management,24(9), pp.1832-1852. 13