Parramatta City Council Car Park System

This article provides a detailed overview of the Parramatta City Council Car Park System project, including its description, scope, stakeholders, quality assurance testing, and change management. It also offers study material and solved assignments on Desklib.

Running head: PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
Parramatta City Council Car Park System
Name of the Student
Name of the University
Author Note

1PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
Executive Summary
The changes in technology have made organizations take up the latest advancements in the
business processes as well, including the services and products that the organizations provide
the customers. This is found in the various implementation of services offered to the public in
general to ease their day to day activities. The Parramatta City Council also has developed a
program for the audience that includes the use of automated systems. This is required for
solving the issues that general mass regularly faces for car parking systems. The mechanical
car park systems for making the regular lives of the people in Parramatta City Council is a
project that needs to be managed according to the project management principles. The report
below would thus present how the project presentation would be formulated. It would be
done by defining the scopes and boundaries of the project, the analysis of the stakeholders
and their interests in the project. Later the project would evaluate the ways by which it should
handle its quality management procedures and any plans for the management of the project
for its change procedures.

2PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
Table of Contents
PART A..................................................................................................................................2
Provide Project description................................................................................................2
Identification of the scope and boundaries for this project................................................3
Identification of the stakeholders.......................................................................................4
Part B......................................................................................................................................5
Conduct stakeholder analysis.............................................................................................5
Produce plans for Quality Assurance testing.....................................................................6
Produce ideas for Change management.............................................................................9
Conclusion........................................................................................................................10
References................................................................................................................................13

3PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
PART A
Provide the Project description
The project described in the case study refers to the making of a system that enables
new facilities for parking cars for the Parramatta City Council Car Park System. The system
that is being thought to be established in this case needs to be done by trying to implement
the available provision. It would be done for the day to day operation of the parking system.
These would include the ticket issuing system, the handling of the payments, the barrier
control system and other procedures for the parking of the car (Bhende and Wagh 2015). The
system is also established to solve the problems for the car parking system. It would be done
by making sure that the issues like recording issues, issuing of the season tickets and the
service monitoring problems has a solution with this particular system.
The car parking system is planned to have an operational system for controlling the
entry to and exit of the cars from the car park system. It would also have a separate parking
division for the ordinary customers and the season ticket holders (Babu et al. 2018). The
project is expected to divide the customers who pay for each use of the car park system. This
is divided into the ordinary customers and people who spend a fixed amount in advance to for
parking for three, six or twelve months in a specific car park into season ticket holders.
Moreover, the project describes that the car park would have only 10% of the entire parking
area designated to the seasonal ticket holders and that too only on weekdays.
The entry to the car park system would be governed by an entry barrier that would
have a sensor under the road to detect the presence of a car into the parking area. The control
pillar would then display a ‘Press Button' message on the control pillar. This would have a
simple press button to let the car enter the parking area which would then issue a ticket for
the car to be parked. If the park is full, the pillar will display the message as ‘Full’. While for

4PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
the season ticket holders, the control pillar will have to insert their already existing tickets. It
would help them enter, however, they would have a private area for their parking. All the
checking is to be done on the car for validating the seasonal entry tickets. At the time of
leaving, both the annual and ordinary users would have to display the card again. This will
evaluate their daily usage.
The payment of the parking system is also planned to be working differently for both
the divisions of the user (Ebin et al. 2018). The ordinary customers would have to pay every
time they would be leaving the parking area. They would do so with the entry ticket inserted
into a slot for evaluating the time used for parking. On the other hand, the seasonal ticket
holders would be accounted on their pay and the days used by parking the car.
The entire system would not only include the security visit recording, management
system including fault recording system, season tickets, security SLA and the other
management requirements.
Identification of the scope and boundaries for this project
Scope of the project: As per the analysis report of the entire project, it can be said
that the project would be regarded as the stepping stone towards the smart parking industry. It
would also provide enhancements to automating the parking areas (Owayjan et al. 2017).
This would make way for the wide variety of parking management systems by reducing the
traffic congestions and the struggle of the people to get hold of a parking space in daily life.
Boundaries of the project: While there are advantages to this system, there are also
disadvantages of the automated car parking system. It becomes too heavy on the maintenance
for multi-storeyed parking areas (Anderson, Obayi and Okafor 2017). In addition to that,
there are several boundaries of the system. This includes the considerations about parking

5PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
areas which are solely dependent upon the skill levels and the experiences of the drivers, the
lighting areas of the parking lot, and the safety regarding the structures of the parking area.
Identification of the stakeholders
The stakeholders of the project are the people who would be directly or indirectly or
indirectly be affected by the outcome of the plan (Patel et al. 2015). The people who would
be directly involved with the project are the project managers, the people involved with the
Parramatta City Council. The people involved with the project and the people who would be
indirectly associated with the project but would still be affected by it. They would be the ones
who would be utilizing the parking space for their cars. All of these people would be counted
as the stakeholders to the project.

6PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
Part B
Conduct stakeholder analysis
The stakeholders associated with this projects are the people who would be related to
this project either directly and indirectly. These people would be directly or indirectly
affected by the outcomes of the entire project (Park, Kim and Cho 2016). Therefore, for the
Parramatta City Car Park System, there are people associated with the whole project either
directly or indirectly. The way that they would be related to the plan and their outcomes
describe the method by which they are associated with the project. This would be justified in
the table as described below:
Stakeholder Internal/
External
Interest Power Communication
strategy
Project Team Internal Medium Medium Through periodical
meeting over the face to
face
Project
Executives
Internal High High Face to face meetings for
collection of data and
regular emails posted
about the progression of
the project.
Project
Managers
Internal High High Periodical face to face
meetings and regular
updates through emails
and verbal
communications
Project
Sponsors and
Financers
External High High Periodical face to face
meetings and daily
updates through emails
and oral communications
Labourers
working on
the project
Internal Low Low Through periodical, the
conference has done face
to face
People of
Parramatta
External Medium Low No communication
strategy

7PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
City Council
People
utilizing the
car park
system
External Medium Low No communication
strategy
Table 1: Stakeholder Analysis
(Source: Created by Author)
Produce plans for Quality Assurance testing
The Parramatta City Council Car Park system has been in the phase of project
planning. This is planned to provide the people in the Parramatta City Council with the best
smart car park system solution. Besides, it would be providing them with an entire system
automated for them to utilize with the help of intelligent systems installed for the parking
processes (Schwesinger et al. 2016). However, before the end product, which is the
automated car park system, is presented to the people of the Parramatta City Council for
using at a full scale, there should a Quality Assurance Testing required to evaluate the
working quality of the entire system. This is the process that needs to be done as a pre-written
plan that would provide the details about managing the quality of the specific automated
system put together for the car park system. The problem with not applying the Quality
Assurance plans would leave a matter of doubt for the end product. The project team would
not be sure if the project is developing the project just as per the requirements of the
organizational standards or the needs of the clients. Not just for the end product, but
throughout the entire Quality Assurance phase, it is required that every stage of the
developmental period goes through the product quality checking.

8PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
This Quality Assurance Testing Plan that should be formulated in this case. This is
because; the primary point of the entire project is keeping the requirements of the customers
in mind. This would be the people in Parramatta City council who would be using the
automated car park system. Maintaining the quality of the orders will only be formulated if
the project maintains quality throughout the entire construction project. Therefore, it is
required that the project should maintain clarity to all the project phases. Besides, it should
make it clear about the ways by which the project team would control all the project phases
and areas that have the potential to affect the quality of the project.
It is not only about the project inspection and the repeated testing of the automated car
park system. But, before the project closure phase and even before, the people of Parramatta
City Council are enabled to use the system (Litman 2018). This can have the inclusion of the
controlling materials, the subcontractors, project team personnel, and the work procedures
analysed behind the progression of the project. For this particular project for enabling an
automated car park system for the people in the Parramatta City Council, there are several
things to consider. These needs to be considered before the project can be made available for
the general public. These serve as the essential elements for the project, and they can be listed
and described as follows:
Project Personnel: It is inevitable that a project should have a designated Quality
Management personnel who would be handed with the responsibility of maintaining and
monitoring the quality of the plan (Guo, Yu and Skitmore 2017). The quality managers are
also required to report all the information about the monitoring and management procedure.
The quality control of the project would make sure that the project executives and the quality
control managers understand their responsibilities well. This would ensure the automated car
park system be flawless and of standard quality for the customers.

9PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
Quality Communication: Right at the beginning of the project, at the time of the
project start-up meeting and the regular production meetings, the suspected quality issues
need to be formulated. It needs to be made sure that the project team is informed about
producing consistent knowledge and information sharing about the submitting of the report.
Besides, it would have repeated testing results and the inspections done by the clients after
the product or the services had been made available to them (Bhende and Wagh 2015). This
should further be followed with a Quality Communications Plan which would define all the
touch points that would be required to meet the needs of the customers.
Quality Assurance Surveillance: This step in the Quality Assurance plan is required
to make sure that the monitoring of the project quality is ensured periodically on a weekly or
a monthly basis (Pishdad-Bozorgi et al. 2018). The review plan, the testing plan and the items
or constraints tested and reviewed would also be described in the document Quality
Assurance Surveillance plan in the project. This would be implemented in the quality
management plan for the project so that the end product will produce an excellent picture to
the customers ensuring complete quality assurance.
The Subcontractors and Suppliers: The subcontractors and the suppliers play a
huge role in the quality assurance testing phase and the supplied materials. The carrying out
of the work in the construction of the automated car park system ensures the quality of the
products (Skibniewski 2015). They should be provided with the quality specifications and the
requirements so that the quality of the end product would be ensured from their part. It can be
a smart decision to document the followed procedures for the suppliers and subcontractors
and their listings and records.
Other requirements: It needs to be implemented that the manufactured automated
system is checked throughout through the project quality specifications according to the

10PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
required standard quality. Along with that, the inspection and test of the product should
follow a simultaneous continuous checking (Faghihi et al. 2015). This should be conducted
on a periodical basis based on each construction phase of the automated car park system. This
would ensure that the time is saved while maintaining the quality of the product right from
the initial stages. This would follow the steps like making sure about the project initiation,
handle the materials and their inspection, monitor the work in progress and verifying the
completed work to meet the specifications of the project. These need to be established at the
beginning of the project initiation phase. All of the above periods should also be thoroughly
documented so that inspection of the project is formulated and recorded in the most feasible
way possible.
Produce plans for Change management
The purpose of a Change Management Plan in this particular project is required to
document the relevant information necessary for the effective management of the changes in
the initial project till the time of delivery (Shan et al. 2015). This particular plan is created
right at the initial project phase during the project planning. The intended stakeholder
included in this specific Change Management Plan would consist of the project manager, the
team assigned to the project, the sponsors behind the project and the senior leaders who
support for the plan to carry out.
The Change Management procedure would have the established idea of an orderly
and effective method required to track the submission, coordination, review, categorization
evaluation and approval for the release of all the changes attached to the baseline of the
project (Dave et al. 2016). However, to go through a Change Management Process, the
process must establish an orderly and effective procedure for the tracking followed by a
Change Request. This needs to be agreed upon by all the members associated with the

11PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
project. Several outlines need to be developed for the generation of the change request
associated with the project flow:
The first step would be the Generating of the Change Request through a CR form to
the Change Manager. The Change Manager would enter the CR into the CR log then,
followed by the updating of the CR status through the process (Nicholas and Steyn 2017).
Then, the CR would be evaluated along with the development of the proposed solution. This
is done for assessing the changes suggested. Then the approval should be moved forward for
enabling the changes in the product for automated car park system through the specifications
of the project (Lock 2016). After that, the implementation of the Change Request would be
formulated after approval, making the necessary adjustments as well as effectively
communicate with the CR status to the stakeholders.
Then the change request form and the change management log needs to be defined.
The project team needs to include them in the Change Request Form, as well as the Change
Management Log documentation (Kerzner and Kerzner 2017). These would consist of the
following specifications:
1) Handling the log of the information required in the Change Management
Implementation plan including the date that the CR was created,
2) The assigned record of the Change Manager,
3) The brief description of the change request,
4) The description of the desired change,
5) The impacts or benefits of the change,
6) The name of the person completing the CR form,

12PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
7) The contact details of the submitter, and
8) The product version and priority status of the change.
The evaluation potential and the authorization requests would also be formulated in
this planning phase to prioritize all the required changes that have been suggested through the
CR plan (Kim, Cho and Zhang 2016). This would be defined by the priority and type data
elements which would be applicable for the project to establish an automated car parking
system for the people in the Parramatta City Council
Conclusion
Therefore, it can be concluded that the entire scheme of constructing a computerized
system for the Parramatta City Council is an extremely sought after project that has a smart
direction towards trying to solve the problem that people face while parking. The project has
proper initial planning that enunciates how technology would be used for solving the parking
system in and for the Parramatta City Council. The project is expected to divide the
customers who pay for each use of the car park system. The entire building complex is
thought for creating the automated car park system that would house separate sections for the
car parking based on the usage of the people parking the cars. The car parking areas would be
divided into several sections based on the regularity, and the priority of the users and the
payment system would also be found on the same plan. The payment process would be
formulated for both at the time of entry and exit. The system would make sure that the
customers are also divided into several divisions as per the payment they would provide to
the system. These are the seasonal ticket holders who paid for the order before the session
beginning. The time was for three, six or twelve months. The other set of ordinary customers

13PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
were the ones who would use the car parking system daily without a season ticket. However,
the system would also ensure that the system allocates only 10 per cent of the entire car
parking area for the people having seasonal cards. The entry to the car park system is also
formulated in the project plan. The plan describes how the automated system would work to
lessen the involvement of personnel required to maintain the system daily. The customers
would be able to handle the entry, exit and even the payment systems all by themselves
without the assistance of any personnel. The entire transaction and the ticket printing system
would also take lesser time for the ease of use of the system to the customers.
Along with that, the ways by which the entire system would be formulated in no time
is to be evaluated for further development of the project. That is described above as the
stakeholder analysis, the Quality Assurance Testing Plan and the plans for Change
Management. The first analysis is done to find out the people involved in the project which
would be affected either directly or indirectly by the outcomes of the project. The next plan is
done to find out the quality testing of the automated car park system, to find out if the project
progression manages the quality of the system in the appropriate ways. The last plan is
required to formulate a plan whenever the organization needs any changes for the project plan
implementation. The description of all the above ideas presents the clarity about how the
project would be progressed. Besides, it would find out feasible would it be in a perfect
automated car park system for the people in Parramatta City Council.

14PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
References
Anderson, E.C., Obayi, A.A. and Okafor, K.C., 2017. Awareness analysis of smart car
parking system in heterogeneous high density clusters.
Babu, A., Akshitha, D., Kushwaha, A., Rawat, A. and Koul, N., 2018. A Smart Parking
System for Metrocities. International Journal of Advanced Research in Computer
Science, 9(Special Issue 3), p.138.
Bhende, M. and Wagh, S., 2015. Intelligent car park management system using wireless
sensor network. International Journal of Computer Applications, 122(10).
Bhende, M. and Wagh, S., 2015. Intelligent car park management system using wireless
sensor network. International Journal of Computer Applications, 122(10).
Dave, B., Kubler, S., Främling, K. and Koskela, L., 2016. Opportunities for enhanced lean
construction management using Internet of Things standards. Automation in construction, 61,
pp.86-97.
Ebin, P.M., Dev, P.A., Mishab, P., Sreejith, C. and Srudhil, U.K., 2018, July. An Andriod
Application for Smart Parking With Efficient Space Management. In 2018 International
Conference on Emerging Trends and Innovations In Engineering And Technological
Research (ICETIETR) (pp. 1-5). IEEE.
Faghihi, V., Nejat, A., Reinschmidt, K.F. and Kang, J.H., 2015. Automation in construction
scheduling: a review of the literature. The International Journal of Advanced Manufacturing
Technology, 81(9-12), pp.1845-1856.

15PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
Guo, H., Yu, Y. and Skitmore, M., 2017. Visualization technology-based construction safety
management: A review. Automation in Construction, 73, pp.135-144.
Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Kim, K., Cho, Y. and Zhang, S., 2016. Integrating work sequences and temporary structures
into safety planning: Automated scaffolding-related safety hazard identification and
prevention in BIM. Automation in Construction, 70, pp.128-142.
Litman, T., 2018. Parking Management Strategies. In Parking Management Best
Practices (pp. 86-225). Routledge.
Lock, D., 2016. Project Management in Construction. Routledge.
Nicholas, J.M. and Steyn, H., 2017. Project management for engineering, business and
technology. Routledge.
Owayjan, M., Sleem, B., Saad, E. and Maroun, A., 2017, September. Parking management
system using mobile application. In 2017 Sensors Networks Smart and Emerging
Technologies (SENSET) (pp. 1-4). IEEE.
Park, J., Kim, K. and Cho, Y.K., 2016. Framework of automated construction-safety
monitoring using cloud-enabled BIM and BLE mobile tracking sensors. Journal of
Construction Engineering and Management, 143(2), p.05016019.
Patel, C., Swami, M., Saxena, P. and Shah, S., 2015. Rotary Automated Car Parking
System. International Journal of Engineering Science and Innovative Technology
(IJESIT), 4(2), pp.408-415.

16PARRAMATTA CITY COUNCIL CAR PARK SYSTEM
Pishdad-Bozorgi, P., Gao, X., Eastman, C. and Self, A.P., 2018. Planning and developing
facility management-enabled building information model (FM-enabled BIM). Automation in
Construction, 87, pp.22-38.
Schwesinger, U., Bürki, M., Timpner, J., Rottmann, S., Wolf, L., Paz, L.M., Grimmett, H.,
Posner, I., Newman, P., Häne, C. and Heng, L., 2016, June. Automated valet parking and
charging for e-mobility. In 2016 IEEE Intelligent Vehicles Symposium (IV) (pp. 157-164).
IEEE.
Shan, Y., Zhai, D., Goodrum, P.M., Haas, C.T. and Caldas, C.H., 2015. Statistical analysis of
the effectiveness of management programs in improving construction labor productivity on
large industrial projects. Journal of Management in Engineering, 32(1), p.04015018.
Skibniewski, M.J., 2015. Research trends in information technology applications in
construction safety engineering and management. Frontiers of engineering
management, 1(3), pp.246-259.