Leaders and Operations Management

This presentation discusses the key approaches to operations and management, including just in time, six sigma, and lean production. It also explores the role of managers and leaders in recruiting skilled candidates, managing resources, and ensuring timely completion of business activities. Additionally, it highlights the importance of operations management in achieving business goals and objectives. The factors within the business environment that impact operational management and decision making are assessed, including resources, political, economic, social, and technological factors. The presentation concludes with recommendations for managers and leaders of Tesco.

Leaders and Operations Management

TASK 3

key approaches to operations and management and role that
managers play
There are different approaches of operations management which helps the
managers in playing wider role for increasing the productivity. Operations
management includes the designing and controlling of process techniques in
order to redesign business operations and to maintain effective results.

Cont...
Just in time – According to this method, the main focus of the company
is on production of products or goods of the company. The main aim is to
complete the production process within time and targets are set (Lumby,
2019). This is helpful in getting getting good results in planning. This
system helps in minimising the waste and using them properly. Also,
machineries and tolls are taken care for making manufacturing correct as
per the desired results.

Six Sigma
This is defined as statistical approach for the improvement of
product, services and process of the company. The main
objective of six sigma process is to improve the quality of
output product. This is done by removal of main reason of
manufacturing process’s defect. This tool is applied in Tesco
for enhancement of product and services this company is
offers. Also latest technology must be used in the
organisation for improving the efficiency of working, so there
is reduction in production time and cost. With the help of
machines there is less requirement of manual work and
perfection can be achieved.

Lean Production
The main objective of this method is to minimise
wastage without compromising in quality and
attractiveness of product or services. This method is
applicable in different organisations for designing,
production and distribution. Wastage of products is
reduced within Marks and Spencer by cutting down
the company's cost and not compromising for the
quality of product. This approach can help in
improving the efficiency which in turn will assists in
becoming responsive to market need

Role of managers and leaders
➢ The main role of manager is to recruit the skilled and talented candidates so
that they can work in the organisation effectively.
➢ Another role is to manage resource as per the skills and potential.
➢ Managers ensure that business activities are completed within given time
frame.
Role of Leaders
➢ The role of leaders is to evaluate and analyse desire and needs of employees.
➢ Leaders motivate employees to do good work within workplace and give
their best.
➢ Leaders provide path to employees so that they can walk upon it and achieve

Importance and value of operation management in achieving
business goals and objectives
It is important to analyse the value and importance of operations management
for achieving the desired outcomes (Nelson, Faupel-Badger, and Izmirlian,
2019). Tesco managers and leaders analyses and evaluates the value of operation
management for attaining organisational goals.
Increasing revenue – Operational management is helpful in increasing
profit ratio. If the company has high profits then it is easy to expand business in
other countries. If there is increase in profit, it is easier to have expansion in
different market segments. The increase in profits contributes to development of
new targets and attaining them.

TASK 4

Assess the factors within business environment which impact upon
operational management and decision making by leaders and
managers
There are various factors in the business environment affecting operational
management and decision making. Leaders and managers have to make positive
and negative decisions in order to handle different situations at workplace. Some
of the factors are mentioned below -
Resources of the organisation – There are different resources available
within Tesco. This company has human resources and raw materials. These
resources are managed in systematic way for using them properly and making
right decisions. Employee performance and productivity affects decision and
operational management of Tesco.

External factors
Political Factors: This includes different factors like tax
policies, government laws, political stability, trade restrictions,
tariffs etc. These affects decision making of leaders and
managers. It is essential for Tesco to follow all political
regulations and rules for planning and formulating strategy.
Economic factor: The different economic factors like
inflation, deflation, unemployment rate, interest rates etc.
These have a great impact on business operations. Tesco
has to take care in which economic condition it can build
successful business.

Cont..
Social factors: These include customer behaviour
for buying a product or service. The managers and
leaders of Tesco conducts effective analysis of
market in order to prevail needs and trends of
customers. This helps in increasing customer
satisfaction.
Technological factor: It is very important that
technology plays an important role in success of the
company. There is necessity for success of every
organisation to adopt new technology for sustaining
in competitive business environment.

Role of managers and leaders
Managers of Tesco have to develop strong and effective
strategies to perform business operations and activities.
Tesco is dealing across the world and thus it should focus on
customer needs and demands. Leaders have to provide
guidance to employees for working according to the
customer preference.

CONCLUSION
From the above discussion, it is concluded that leadership and management are
two important factors that play an essential role in attaining organisational goals
and objectives. There are various leadership styles used by managers and leaders
to handle different business situations effectively. It is necessary for leaders to
provide good environment to employees so that they can work effectively.

RECOMMENDATION
There are various recommendations made for the managers and leaders of Tesco
and these are listed below -
Tesco leaders and managers should manage conflicts and fights within
workplace by adopting the most suitable leadership style.
There are different key approaches like Total quality management and Kaizen
that must be used effectively in the organisation. This will help in
minimising costs and providing good products to customers.
Tesco managers must make effective decisions for doing operations in
effective manner.

REFERENCES
Hassi, A., 2019. Empowering leadership and management innovation in the
hospitality industry context. International Journal of Contemporary
Hospitality Management.
Leithwood, K., Harris, A. and Hopkins, D., 2019. Seven strong claims about
successful school leadership revisited. School Leadership & Management,
pp.1-18.

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