Improving Patient Care Experience: Theories and Frameworks

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NUR1201 The Patient Experience and Partnering in Care
S2 2018 Assessment Details
Description Marks out
of
Wtg
(%) Due Date
A1 Written
Assignment 35 35 14th September
2018
Assessment Item 1: Written Assignment
1200 word case scenario task.
Task 2: Scenario task (35%)
Background Information
Patients and families are often on the receiving end of care and are thus positioned well to reflect, comment and
share their care experience to key stakeholders who goals are to improve patient safety, quality of care and the
patient/family experience. Improving the patient care experience can be challenging and nurses need to be
equipped with knowledge about relevant theory. For example the nursing governances and nursing philosophies
that guide the application of nursing care practice, and other related theory and strategies that will help engage
nurses with patients and their families to improve their future care experiences.
Instructions:
the following ‘patient experiences and partnering in care’ cases and write a 1200 word essay that draws upon the
relevant theory that analyses the patient/family experience with the goal to improve the care experience of
patients and their families.

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Draw upon relevant literature (theory) to strengthen and support your assignment. For example:
 Relevant literature (theory) taught this semester. For example the weekly NUR1201 topics such as person
centred care, family centred care, nursing governances - Code of Ethics for nurses, etc., other
governances such as – the National Safety and Quality Health Service Standards etc., and framework/s –
for example Erikson’ 8 Stages.
 Other relevant literature (peer reviewed journal articles) you have researched, using the USQ library data
bases.
1. Case Scenario – Recording ‘The 40 Age Experience- (Female Aboriginal Woman)
Recordings are located in the top of this study desk page in the white ribbon, under useful links: course recordings
The 1200-word essay (+- 10%) Please structure the essay in the following way:
Introduction – Purpose and to orientate your reader (guide word count: 150 words)
Suggestions to help you write your essay
Write one paragraph here (no dot points)
 This first sentence of your paragraph should provide the thesis statement (this is your position statement –
your argument).
 The second sentence should state the chosen case scenario and the main theories and framework you will
use in your essay.
 The remaining sentences should include the overview of main points or brief plan for what will be included in
your essay.
Body of Essay
Identification of the relevant theories and framework/s (guide word count: 200 words)

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Select the relevant theories and framework/s to be applied to the scenario. Explain how they are relevant to your
chosen case scenario. Discuss why they are suitable, including the relevant positive or negative aspects of these
theories and framework that are important considerations for nurses. Draw upon literature to support your
statements in this paragraph.
Suggestions to help you write your essay
Write one paragraph here (no dot points) This first sentence of your paragraph should provide the main point: the relevant theories and the
framework, and their relationship to the scenario.
 The remaining sentences - discuss their suitability and their positive and negative aspects for nurses, using
evidence from the literature.

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Analysis of the Communication Scenario (guide word count: 400 words):
Analyse the case scenario, identifying and explaining the ‘ineffective care’ and the ‘effective’ care’ displayed in the
patient care experience scenario and the associated impact for each. Draw upon literature to support your
analysis.
Suggestions to help you write your essay
Write two paragraphs here (no dot points)
First paragraph
 This first sentence of your first paragraph should provide the main point: the reason why the patient care
experience in the scenario contained ineffective care.
 The remaining sentences - explain and support the main point by referring to the evidence and relating it to
the scenario using examples.
Second paragraph (no dot points)
 This first sentence of your first paragraph should provide the main point: the reason why the patient care
experience in the scenario contained effective care.
 The remaining sentences - explain and support the main point by referring to the evidence and relating it to
the scenario using examples.
Application of the chosen theories and framework (guide word count: 300 words):
Discuss how the use of the theories and framework/s underpinning the ‘partnering in care’ strategies can improve
the patient experience within the chosen case scenario. Support your discussion with reference to literature.
Suggestions to help you write your essay
Write one paragraph here (no dot points)
 This first sentence of your paragraph should provide the main point - the theories and framework-
‘partnering in care’ strategies that can improve the patient experience.