Designing a New Model of Patient Education for Type 2 Diabetes Patients

PUN210_2018_SEM_1 Assessment Item 2

Contents
Introduction......................................................................................................................................3
Case Study.......................................................................................................................................3
1. Identify which staff need to be involved in this new model and why? How will you involve
them in this project?.........................................................................................................................4
2. What barriers are there to staff involvement? How will these barriers be overcome?................5
3. What planning processes will you use and why?........................................................................6
4. What types of information will you need and where will you source these from?.....................7
5. Provide an original diagram of the planning process for the new model....................................8
Conclusion.....................................................................................................................................10
Reference List................................................................................................................................11

Introduction
Discharge planning is considered as an important fact in the hospital procedure. On the contrary,
it can be said that nowadays, all the health care organisations prefer to enable proper discharge
regime in order to avoid complications and prevent the readmission chances. Actually, when a
patient comes any health care organisation to get treatment then there are a lot of factors which
need to get properly analyzed. And the regime should ensure that the patient will receive quality
care in the setting. In order to accelerate the regime and to reach it to discharge level, hundreds
of interactions take place between the hospital staff, patient and family of the patient. It is an all
agreed fact that after the discharge, a health care organisation is still responsible to ensure the
wellbeing of the patient as he/she is in the right track of wellness or not.
In order to improve the setting, all the health care organisations all across the world, prefer to
enable appropriate post-discharge plan. Appropriate discharge plan is both directly and indirectly
connected with a lot of facts such as reputation, quality of the service and even the profitability
of the health care organisation (Inzucchi et al. 2015). In order to align this fact, it can be said that
if all the patients need to get readmitted in the care organisation, automatically a poor impression
will take place such as people will start to think the health care organisation is not capable of
make cure the patient at the first time. But it is not that a health care organisation will make a
patient fit for entire life span, there should be an assurance that patient will get quality care and
in case of readmission, the health care organisation will treat them with same care and attention.
Case Study
According to the assignment criteria, the assignment is on behalf of a health manager who is
there to design and develop a new model of patient education at the time of discharge with the
aim of reducing the hospital readmission rate. No doubt that discharge planning is a serious
matter and it should get designed and developed after properly evaluating all the related factors.
In order to accelerate the discussion on a vast topic taking help of a specific disease’s name is
important. This assignment has taken type 2 diabetes in order to illustrate the discussion.
Actually, every year a lot of people get admitted into the health care organisations just to get
proper care and treatment to cure the type 2 diabetes. The increased pollution, flamboyant

lifestyle and unhealthy food regime has provoked a lot of diseases and type 2 diabetes is one of
them.
1. Identify which staff need to be involved in this new model and why? How will you
involve them in this project?
Patient education is really an important factor when it comes to treatment the patients with type 2
diabetes. All the modern health care organisations and the health care practitioners prefer to
educate the patients in order to make them fit for a long time. Before planning the model in order
to reduce the readmission rate having a clear idea on the patient education is necessary. The
patient education is of two parts according to the author of “Basics of Patient Education”. The
first part is of clinical patient education, on the other words, it can be said that clinical patient
education can be accepted as a clinical, systematic and logical approach of teaching the patients
(Powers et al. 2015). Generally, this type takes place into the regime when it comes to teaching
the patients about the procedure (after and before) of their treatment. The second part is of health
education and it pours concentration on the health wellness, diseases prevention and health
promotion. (Wong et al. 2015)
Patient education and hospital readmission is closely connected. According to Medicare, near
about 20% of the patients (who were admitted into the hospital) needs to get readmitted into the
hospital within the thirty days. According to the experts, this readmission rate can get prevented
up to 75% with better care and patient education. (Bowen et la. 2016)
Apparently, it can seem that readmission is a great thing as the hospital gets ways to make profit
but the reality is far different. In the next lines, why should a health care organisation reduce the
readmissions is explained-
 First of all, due to the readmission, the care organisations feel too much pressure and it
should get prevented
 Patient dissatisfaction can reduce the impression of any health care organisation
 It often result in less profitability as the patient parties claim they did not get appropriate
treatment and care
But readmission can get prevented in a great level just with the help of proper patient education.
Through the proper patient education, the patents understand their after hospital care instruction
and it makes them fit and they do not need to get readmitted in the hospital. It is noticed that