Patient Experiences and Partnering in Care

Running Head: PATIENT EXPERIENCES AND PARTNERING IN CARE
PATIENT EXPERIENCES AND PARTNERING IN CARE
Name of the student:
Name of the university
Author note:

PATIENT EXPERIENCES AND PARTNERING IN CARE
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Introduction:
Patient experiences and the association in care are the two terms which are correlated
with each other. For the enhanced patient experience, it is important for the healthcare staff and
the nurse to provide quality health care to patient (Oxelmark et al., 2018). There are many
different approaches which can be used to enhance the patient outcomes as well as the patient
experience. One of the utmost current methods is to involve the patient’s views and concern on
the care plan. The person centred maintenance of the patient enhances the experience of the
patient as well as speeds the recovery process of patient (Ross, Tod & Clarke, 2015). The essay
focusses on the case study of a 40 year old individual named, jack who recently had an accident,
and resulted todisc rupture. This discussion focusses primarily focuses on the care that has been
provided to him at hospital and his experience based on that. In the discussion the Florence
nightingale theory of philosophy which primarily focusses on the providing safe and quality care
to the patient to enhance the physical and mental well-being. The assignment also includes the
nursing code of conduct that is the patient’s dignity. Erikson’s 8 stage frame work has also been
included in the assignment along with the NSQHS standard 2, which is partnering with the
consumers.
Discussion:
The case study chosen in the essay is of jack, who had an accident, where his discs were
ruptured. After interviewing the patient, it is detected that patient had a great experience with the
care he has been provided with.

PATIENT EXPERIENCES AND PARTNERING IN CARE
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In the interview, different positive points of the nurses are highlighted and it is observed
that they had incorporated different values and philosophy of the nursing to enhance the patient
outcome.
Nursing philosophy is well defined as the actual beliefs, values and perception of the
nurses which should always be considered while treating the patient (Tanaka et al. 2018). One of
the most common nursing philosophies is the Florence nightingale nursing philosophy, which
mainly involves the care of the patient in terms of safety and quality. By giving safe and quality
care to patient, the nurses successfully enhance the mental and physical wellbeing of the
individual (American Nurses Association, 2019). Among the case study of the jack, it is
observed that the nurses or he healthcare workers which involves in the care of the patient aims
to provide appropriate care to the patient founded on their beliefs, values, and perception. As a
result the wellbeing consequence of the patient is enhanced as well as the patient experience is
also enhanced.
Rendering to Nursing and Midwifery Board (2019), the code and conduct of the nurses,
preserve the dignity of patient during the treatment of the patient is considered to be effective in
the treatment of the patient as well as also enhances the patient experience. If the dignity of the
individual suffering from disease is maintained, the patient feels more comfortable with the
health care setting and will be able to share their concern, that is observed in the case study of
jack, as each and every stage of the care, jack’s dignity has been maintained (Papastavrou,
Efstathiou & Andreou, 2016).
The NSQHS standard 2 is also observed in the above case study. According to National
Safety and Quality Health Service Standards. (2019), the NSQHS standard 2 focusses on