People Management and its impact on Organizational Performance

This report provides an analysis of people management within a multinational company, focusing on how organizational structure and culture impact employees and their performance. It explores various organizational structures like functional, divisional, matrix, hierarchical, and flat structures, detailing their effects on employee roles and decision-making processes. The report also examines how organizational culture, including behaviors, beliefs, and working practices, influences employee motivation and job satisfaction. Furthermore, it discusses the impact of personal differences, such as knowledge, skills, attitudes, and perceptions, on individual behavior at work, and assesses different leadership styles and motivational theories to enhance performance. The report concludes with recommendations for strategies to promote a high level of performance through effective people management practices, coaching, mentoring, and training.

people management

Table of Contents
people management ........................................................................................................................1
Introduction .....................................................................................................................................1
MAIN BODY...................................................................................................................................1
Activity 1.........................................................................................................................................1
1.1 explain how organisational structure impacts on people in organisation ........................1
1.2 Analyse how organisational culture impacts on people in organisation .........................2
2.1 explain how personal differences impact on individuals behaviours at work..................3
2.2Analyse the management style needed to deal with differences in behaviour..................4
ACTIVITY 2....................................................................................................................................5
3.1Analyse the effect of leadership style on individual and teams........................................5
3.2Explain the benefits of flexible working practices to individuals and organisation ........6
3.3Using motivational theories, assess how working environment impacts on performance 6
3.4Assess how an organisation's ethical practices impact on motivation levels ..................8
3.5Evaluate how organisation use their corporate social responsibilities to motivate employee
................................................................................................................................................9
Activity 3.......................................................................................................................................10
4.1Discuss how motivation theories can be used in developing people in business organisation
..............................................................................................................................................10
4.2Explain the different uses of coaching and mentoring in organisation ..........................11
4.3Analyse the benefits of training and development to individual and organisation.........12
Activity 4.......................................................................................................................................12
5.1Discuss people management strategies used in an business organisation.......................12
5.2Discuss the impact on people of management strategies used in the business organisation
..............................................................................................................................................14
5.3Recommend strategies to promote high level of performance in the organisation........16
CONCLUSION..............................................................................................................................17
REFERENCES.............................................................................................................................18

Introduction
People management is the procedure of training, motivating and directing employee to
optimize the workplace productivity and enhance professional growth. The people management
is also defined as a set of practices that look after the end- to-end process of talent acquisition,
talent optimization and retention for providing the continued assistance for the business as well
as guidance for the employee within organisation. Additionally, people management helps to
create and building a workforce that builds a better future by knowing the purpose of each and
every team. This process of people management is also considered as a linear process system, it
would mainly begin with talent acquisition of building the effective team. The main focus of
people management is to creating the right structure of team that involves continued setting up
processes (Kumar Agrawal and Budhwar, 2020). This assist to create the right roadmap to
success and functional planning to achieve success within business organisation. Now, in the
context of report, as an intern of multinational company global business news. The manager of
organisation wants an understanding of firm of how structure and culture impacts upon the
people within organisation and their performance.
MAIN BODY
Activity 1
1.1 explain how organisational structure impacts on people in organisation
The organisational structure mainly aligns and relates parts of an organization. So,
organisation can achieve its maximum performance. The structure chosen affects within
organisation success in carrying out the organisation strategies and its objectives. Now, the
further discussion is about all the structure of organisation and what are its following impacts.
Functional and divisional; There are two main types of the vertical structure that exist
on functional and divisional. The functional structure divides work and employee by its
qualification. This is the traditional type of form of organisation such as production, sales and
research development. Each department has a separate functions and specialization in that
particular areas. The benefit of functional areas that, employees can directly report to managers.
This means this structure will works best for the organisation like small medium enterprises as
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for example Layness espresso based in UK. It is a coffee shop that generally best known for its
taste and services, they uses these structure to interconnect with their staff and regular update of
productivity. Also functional and divisional structure divides work and employee according to
their efforts and outputs. However, these structure works best for any of the organisation that is
remain centralized. This means, it assist organisation in the process of decision making that
occurs at higher level of the organisation.
Matrix organizational structure- A matrix structure combines the functional and
divisional structure to create a multiple command of situation. In a matrix structure,an employee
will report the two managers who are responsible for performance of employee. Apart from this,
matrix structure are common and used in heavily project driven organisation as for example
Balfour beatty plc is largest contractors and construction companies of UK. These are the
structure have developed out of the project construction in which the employee from different
functions are formed the teams for completion of work in appropriate manner. Additionally,
matrix structure will poses the hard situation for professional charged with making sure the
equity as well as fairness within organization. However, within structure managers should be
prepared through communication and training, for accomplishment of its goals and objectives in
an appropriate manner(Lund, J., 2020).
Hierarchical structure- The hierarchical structure will helps the employees to
understand the several levels of leadership. The hierarchical structure maps out the path of the
careers, due to many of employee will join a company at the ground level. Therefore, this
hierarchical structure provides employee several opportunities for development as well as
promotion, which can turn and drive the motivation to perform and increase the job satisfaction
of employee. As for example the company Tesco uses these hierarchical strategies to help and
understand every employee and encourage them for proper accomplishment of work within its
organisation.
Inverted triangle structure- The inverted pyramid structure which simply means to
placing the most fundamentals information within company and then arranging the details within
company, from most important to least important, also having responsibilities to make graph for
company that how their functions can improved.
Product market and geographical structure- a geographical organisation structure
assist to create the people within organisation by its geographical location. This structure will
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creates a particular divisions for each and every location. Each divisions acts as it is own
company, that combining the different types of personnel for various business functions of
organisation. Additionally, the market structure which refers to how dissimilar industry are
classified and differentiated that is based on its nature of degree and competition of goods and
services . This structure assists organisation and market for both goods market and services
factors, that is determined by its nature of competition that already exist in prevailing market
place.
Flat tall structure- when business is started, the company firstly decides that which kind of
organisational structure company want to pursue and how it is important. These refers to the
types of management structure that business wants to establish within its organisation. The tall
organisational structure gives a clue as to how this type of structure is organised within any
company. The word flat is type of structure that is horizontal in nature because, it means this will
provide freedom to lower level of employee and authority to its job.
1.2 Analyse how organisational culture impacts on people in organisation
The organisational cultures generally defines the way of employees will complete the
task and interact with each other within the organisation. Although, the culture paradigm will
comprises the various beliefs, values, symbols and rituals that can easily govern the operating
style of the people in organisation. Now the, further discussion about the types of organisational
culture and its impact upon organisation.
Behaviours- This systems of organisation always find the several ways of controlling the
employee. So, the behaviour assist to maintain a balance in the systems. This means, some of the
ways of organization do this through with the formal and informal cultures within workplace.
However, every organizational systems and culture means work related activities as well as
meaning attached from such of the activities. These are the activities norms and values are
generally contextualized within organisation. The organizational culture normally focuses on
employee performance team work and continuous process and its improvement. This is also
expressed within terms of values, ideologies of the organization (Kalitanyi, and Goldman,
2021).
Beliefs- beliefs is the conclusion about the world of works. This once formed to direct
future actions. For example; if someone beliefs that something is helpful for them, then they will
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keep effort on those things. Apart from, this belief generated a willingness to experiment and
move within new market. It means strong belief encourages the employee to effort properly
within their assigned duties, the strong beliefs towards business organisation makes employee
interested and enthusiastic towards work.
The way we do things- the way of doing things affects the way to people and groups that
interact with each other. However, this factor can influence the things and use to make things
better in business organisation.
Assumptions- assumptions assist organisation to helps in judgement, make meaning and
draw conclusion about what is happening and what others are thinking.
Codes- a well written codes of conduct which clarifies an organisation mission, values
and principles and assist to maintain the professional standard of company.
Stories and myth- These stories people share within organization strengthen and central
the beliefs that shapes culture of organisation.
Ceremonies and rituals- The rites and rituals are expression which are important and
affects the culture of organisation. However, this helps to strengthen the accepted cultural values
and norms of organisation and maintain decorum of organisation.
Working practices- The organisational working practices have various impacts. These
practices can impact on employee performance and motivation levels of business organisation.
2.1 explain how personal differences impact on individuals behaviours at work
The individual differences are the ways in which people precisely differ from each other. Every
associate of the organisation has their own behaviours. This is important for managers to
understand individual differences because they can easily get influence the feelings, thoughts as
well as behaviour of the employee. Now, the further discussion about the impact on individual
behaviours at work will be is as follows;
knowledge skills and experiences- as every individual is different from one another,
every organization comprises of different people that creates a unique grouping of personalities.
Sometimes individual can not able to recognise it personality traits that can be beneficial. In
every organisation differing personalities can be focused within small amount of time, due to
employee knowledge and skills. In addition within workplace, differing personalities traits are
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really important to create a diverse workplace where creativity and varying ideas can be useful
for easy accomplishment of work (Kalitanyi and Goldman, 2021).
Attitude- The attitudes within organisation are really important and can easily affect the
people. In addition organisation can get influence the attitudes of employee and its behaviour by
using the different strategies of management and by generating strong behaviour of organization
improvement.
Perception-The perceptual process is the series of the psychological steps of the person
uses to organise and explain information from the outside of world. This means selection,
organization and interpretation of perception can vary among different peoples. Furthermore,
when people react differently within situation. This is part of behaviours that can be explained
and examined the perceptual process, and how their perceptions are directing to person responses
and further improvement of business organisation.
Culture- The culture creates the environment within organisation and influences the
natures of long term plans that move the organization towards the vision of employee. The
culture also assists to prescript the process and policies that make able the organization to live its
operation every day. The culture of organisation also defines that what type of environment will
be operating within workplace. This analysis is really important within organisation for
improvement of culture. So, that every employee can feel safe, secure and interested towards its
assigned responsibilities (Creagh,Babb and Farley ,2020).
personality- the personality affects all the aspects of a person performance, how they
reacts to every situation in job. This can lead to increased the productivity and job satisfaction
within organisation.
Opinion- The individual beliefs have direct effect on behaviour, every person is unique
because of its opinion. The people with different perception have different characteristics needs
and how other individual can interact differently with their workers and subordinate
culture- the organisational culture will greatly influence the employee behaviour. This
result of the study to indicate the organisational culture that mainly impacts on motivation and
promotes the individual learning.
Religion and beliefs- the religion will affect the behaviour when role expectation aligned
with a religious identity in any business organisation
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2.2Analyse the management style needed to deal with differences in behaviour
The management style plays really important role in strengthening the bond among the
employees and making them work as a single unit. This is responsibility of management to make
sure that employee are satisfied with its responsibility and sometimes deliver their level best. The
management style must understand its employee and get attempt hard to fulfil its expectation for
stress free environment at workplace. The further assessment to analyse the management style
needed to deal with differences in behaviour is as follows;
Theory x ; This generally describes the two different sets of assumptions of managers.
That means an average employee does not like to work and tries to hide it whenever this will be
possible for them. Therefore, the employee does not want to work, they must be analysed and
compelled and give punishment to achieve the organizational goals. The close supervision is
necessary for employee. For this manager will adopt a more dictatorial style. Due to many of
employee have job security on top and they have no ambition of accomplishing work on the
given time.
Theory y; generally in theory y, the employee can easily understand their job in a normal
way. The employee can do exercise their physical and mental efforts in an appropriate manner.
Apart from this, employee not require to use self direction and self control. If they can dictate as
well as honest to achieve the objectives of organisation. Moreover, the job is rewarding and
satisfying then it will give result on commitment of employee and also they are more committed
to organisation.
Self fulfilling prophecy- according to model the self filling leaders are high level of
expectation towards the performance and aim to facilitating and motivating its employee and
continuously provides positive feedback in business organisation.
The hawthrone studies- The hawthrone studies showed the people work performance is
dependent on social issues and job satisfaction. However, the monetary incentives and good
working conditions are generally less important in relation to improving the employee
productivity.
ACTIVITY 2
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3.1Analyse the effect of leadership style on individual and teams
The leadership style that any of business choose to implement have an impact on the
success and failure of small business. The leadership style is all about making decision, it is all
about the culture that create within workplace . Therefore structure of organisation is also
depends on how an organisation or individual handle problems and issue of specific company.
Now the further discussion is about what are the effect of leadership styles is as follows;
motivation- motivation is an essential part of success and business prosperity in any
competitive environment. This comprises an individual external and internal factors that include
the individual differences and organizational practices. Apart from this, motivating employee is
most important in completion of task. A major reason for every team to motivation and changes
in attributes. However, the most important factors that motivate employee are fulfilling of needs,
the justice of workplace and employee development program in form of reward and appreciation.
Creativity- creativity in business would not just happen. It must be nurtured and
developed wherever will be possible. It was found that there was a positive and specific link in
between a leader and communication of ability and innovation of worker. However,
communication are key to culture and its workplace,and directly influenced by management.
Although, in general the creative potential of individual is less significant in comparison to its
modest rise in relation to creativity all around. Therefore, creativity of employee is developed
and sustained through education, training and involvement and team work.
Flexibility- The flexibility is increasingly an important trait is fast changing economic
and social environment. The flexible leaders are those who can modify their style and approach
to leadership in relation to some unpredicted circumstances. In addition flexible leaders can
easily adopt changes as they come in its form (Ntounis Medway and Parker 2020).
Commitment- a commitment is conscious behaviour. The individual have attitudes as
identifying with person and corporation with action. The commitment is a whole and
remaining ,member of organisation, having a desire to strive within organisation. However,
commitment can fulfil the beliefs in accomplishment of organisational goals.
Productivity- the leadership style affects the and influences the productivity because,
this impacts on morale of employee. This is generally used by autocratic leaders within business
organisation.
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Credibility- the credibility of leaders influences the employee engagement which turns
and impact on the organization productivity and its performance.
Trust and respects- when a leaders will speak its is important to be able to have
confidence, honesty, truthfulness and sincerity of the words. So,that organisation can influence
by them in appropriate manner.
3.2Explain the benefits of flexible working practices to individuals and organisation
The flexible working is what this sound like it is. This means providing employee more
flexibility to choose where, when or how they work. There are three major flexible arrangements
of work that is flexible locations, flexible timing as well as flexible schedule. Now, the benefits
of flexible working practices to individual and organisation is as follows;
level of autonomy- The level of autonomy is important within an organisation to make
its own choices. This makes employee responsible happier and more productive and more loyal
than those whose action is prescribed. The autonomy is important to contributing factors to
employee in sense of engagement with its work and organisation. However, this factor plays an
important part in decision of employee to stay with an organisation or to seek a new role in other
business organisation.
Productivity- a productivity is important to run a business, the necessity for productivity
within organisation to ensure that it runs smoothly as possible. However, this also provide
advantages for other members of team. If multiple group are working within a project and task
are sometimes divided clearly and effectively. This will improve team morale and make every
team members happier in their work (Cassell and Kele, 2020).
Quality of life- The quality of life within organisation provides benefits of work life
balance initiatives are not confirmed to its workplace. The work life policies and flexible
working practices can help employee and organisation better team work and communication as
well as increased engagement and commitment level for better productivity of organisation. This
also includes allowing employee to extra day off and providing employee maternity leave when
it will be required.
Motivational- the motivational people wants every time the flexible working hours and
its also assist employee to focus on multiple roles in today's competitive environment. Therefore,
it can create a high positive relation between flexible working hours.
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Need for facilities and systems- the facilities within working environment provides
comfortableness to employee and this impact on motivational level on employee.
3.3Using motivational theories, assess how working environment impacts on performance
In every enterprises motivation plays a key role in driving employee towards achieving
its goals, organizational goals to certain extent of the dreams and their nations. Also, there are
many theory of motivation, and they mostly will provide a relation to influence the outcomes of
employee in their job satisfaction. In addition, these theories of motivation mostly give a relation
or influence the outcomes of employee job satisfaction. Now the further discussion is about
impact on performance of motivational theory.
Trait theory- The trait theory of leadership has been really important to study of
leadership. For the research and supposition that leadership ability are being rooted within
characteristics that is controlled by individuals. In addition, the trait theory has shown specific
response for making positive relationship in between effective leadership and its personalities
traits such as extroversion, intelligence, and openness to its experience. Apart from this, traits are
helpful within business organisation to know individual personality, such as their adaptability
and comfort level. In addition, this also assist to know task competence and individual approach
to the execution of performance.
Behavioural approach theory- The behaviour approach theory automatically links with
the achievement of the goals and conflicts of interest for control and reward. Therefore, it helps
to make and manage the organisation for making decision and fulfilling goals of organisation.
This performance appraisal also do motivates employee to perform better within future. This
approach is extremely effective about 75 percent of people who are cognitive and behavioural
theory experience for providing some benefits and treatment. Apart from this, behavioural
approach assist organisation to monitors various parameters of business organisation such as
satisfaction of employee. Therefore, behavioural approach automatically links with performance
of employee to link with achievement of goals and conflicts.
Contingency approach- the contingency approach is an organisational theory that claims
no best way to organize a business organisation. This theory is really important to lead a
company or to make decisions within organisation. In addition, contingency approach is
beneficial for organisation because of potential learning, to perform in specific situation and
using these lessons to influence management and similar situation. However, this contingency
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approach having ability to control the external and pressure and changes of any business
organisation (Shawky, and et.,al2020).
Autocratic theory- The autocratic leaders make decision without discussion of any
group. The people in group may sometimes dislike and also they are unable to generate ideas. In
addition, the researcher also found the autocratic leadership often results in absence of creativity
to solutions of any problems . Apart, from this autocratic leaders will brainstorm all the ideas as
well as chooses from them without taking any advice from any of team members. Furthermore,
autocratic leaders are also called absolute leaders for their uncompromising and dominating
nature. However, within leadership decision are made quickly and there are no time to consult
many people before decisions are made, these are some advantages.
The hersey and blanchard situational leadership theory- The hersey and blanchard
model suggest no single leadership style is better than another and also helps to adjust its style to
those they lead its abilities
charismatic leadership- the charismatic leaders are traits which based on leadership
theory, that is driven by its convictions and will assist to motivate its followers within business
organisation
3.4Assess how an organisation's ethical practices impact on motivation levels
A good manager will always explain that marketing, product, placement and budgeting
all wants careful planning. In addition, many managers however forget that motivating of ethical
behaviour within a workplace that takes careful planning as well. In addition ethical employee
make an ethical company, which will receive several benefits from its good reputation. This will
attract more customers as well as an ethical company will also be able to retain more skilled
workforce. However, this analyses current work environment and existing values, mission, goals
and ethical policies of business organisation. Now, the further discussion is about the ethical
practices and its impact on motivation levels is as follows;
scrutiny of suppliers- The manufacturers today facing increasingly complex challenges ,
from economic instability to compliance pressure raise the global competition. In addition, when
organisation come under scrutiny in relation to its ethical and practices of sustainability with
consumer paying a closure attentions. This means more than half of consumers is paying more
for products for its designs to be reused and recycle that bringing sustainable practices within
business organisation. Apart, from this technology also plays an important role to play and
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