What is People Management? Complete Process

Running head: PEOPLE MANAGEMENT
PEOPLE MANAGEMENT
Name of the Student
Name of the University
Author Note

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Introduction
Reflection analysis allows the development of a personal sense of understanding with
the practice of self-awareness amongst individuals. The purpose of this paper is to conduct a
reflective analysis on the basis of the knowledge and learning acquired from the content
discussed within the three week session. The paper will discuss the significance and
application of each topic with past knowledge regarding the areas. The sessions in the three
weeks discussed the nature of environment and organization with the role of management in
experiencing challenges, motivation and influence as well as the influence of workplace
communication. The paper will reflect upon the relevance of the topic areas on the potential
workplace skill application.
Discussion
Content and significance:
The first module helped me to understand the nature of the organization and how it
can mature with the considerable impact of the external and internal environment. The first
module established a base for understanding the macro and microenvironment, which
portrays a direct relationship with organizational decision-making and changes. The first
module helped me to learn about the role of management in accomplishing the ultimate goal
of efficiency and productivity. The content of the first module was significant to portray a
picture of the actual function of management and the bases or contributing factors of the
management. The first module also helped in understanding the potential challenges that can
influence the process of elevating performance. The second session helped in learning about
influences and power. I learned about the differences between power and influence. The
distinguishing characteristics and categorization of conflicts helped me in learning about the
personal and positional sources of power. The topic is of power and influence was significant
for learning the art of motivating individuals by practising different techniques. The second

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module was associated with the topic of communication and changes in the workplace. The
content covered the aspects of communication in organization, conflicting situations and
negotiation process. Learning about effective communication process and negotiation process
contributes towards the skills of handling clients and internal stakeholders.
Relevance
Learning about the influences of macro and micro environmental agents was
important for me as it demonstrates the driver of changing the management activities and
organizational decisions with the consideration of competition and resource availability. The
understanding in the module was built with the help of theories, such as management
functions’ theory by Henri Fayol and Henry Mintzberg’s role of management. The complete
understanding of the managerial roles and function will train my skills to manage teams and
strategize an action for organizational sustainability in future. The management directions
taught me about the actions adopted by the organization in order to respond to market
opportunities. The topic area of influence and power taught me about the various categories
of power, personal and positional. Learning about power constituent is significant to
construct a strategic decision. I have also learnt about the influencing techniques, which can
be the sources of motivating people. The communication process helps in conducting training
programs, in leading a team or proposing a strategy. Conflicts and negotiation can be the tool
for resolving major challenges facing a professional role.
Past experiences
My past experience on this topic was limited to the awareness of the organizational
goal and nature, but I lacked the knowledge of influencers, external and internal environment,
which plays a major role in organizational practices. In my past experiences regarding the
topic area of power was only associated with the negative influencing factor or act of
imposing discipline, but with the first module, I learned the extended and significant

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consideration of influencing and motivating techniques. I was aware of the basic
communication process, which involved the aspects of coding and decoding. I only assumed
conflicts and negotiation as the challenges which cannot have a definite response, but the
module learning changed my understanding about causes and remedies of managing these
organizational situations.
Application
The role of management helped me to develop skills of strategizing organizational
actions. With the knowledge acquired from module 1, I learnt about the process of managing
external and internal shifting drivers. The first module will help my professional career by
developing my leadership skills due to the learning of influencing tactics and power
influence. The modules will also help me to utilize my understanding of the differences in
motivating drivers to collaborate with team efforts towards the ultimate organizational goal. I
will be able to delegate responsibilities with the backing of managerial theories. I will be able
to apply my understanding of conflict management by identifying causes. I will be able to
strategize client handling techniques for managing client queries and negotiate terms for a
win-win situation. I will also be able to strategize effective training programs and response
plan for the key stakeholders.
Conclusion
Therefore, it can be concluded from the paper that the skills and learning gained from
three weeks of the session helped the development of professional skills and built the base for
my professional career in the field of management.

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References:
Ansoff, H. I., Kipley, D., Lewis, A. O., Helm-Stevens, R., & Ansoff, R. (2018). Implanting
strategic management. Springer.
Conaway, R. N. (2017). Redefining Functions of a Manager. Managing for Responsibility: A
Sourcebook for an Alternative Paradigm.
Maclay, H., & Newman, S. (2017). Two variables affecting the message in communication.
Decisions, values, and groups, 1, 218-228.

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Appendix:
Fig.: Management roles
(Source: Ansoff et al., 2018)
Fig. Managerial functions
(Source: Conaway, 2017)

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Fig. Communication process
(Source: Maclay & Newman, 2017)