BUSN1012 People Management Report: Adapting to Workplace Changes

This report discusses the evolving role of managers in the face of technological advancements and workplace changes. It highlights the importance of managers developing new skills to effectively manage operations and employees. The report emphasizes the impact of technologies like CRM systems, AI, and Business Intelligence on decision-making and the need for managers to stay updated with these changes. The analysis covers how organizations are adapting to maintain a competitive edge, improve customer satisfaction, and ensure employee well-being. Ultimately, the report concludes that continuous learning and adaptation are crucial for managers to succeed in the modern workplace. Desklib offers similar solved assignments and study tools for students.

Running Head: People Management 0
People Management
Report
Student name

People Management 1
Table of Contents
Introduction......................................................................................................................................2
Manager’s skills...............................................................................................................................2
Changes in work and workplaces....................................................................................................2
Conclusion.......................................................................................................................................3
References........................................................................................................................................5

People Management 2
Introduction
In last decade, there are many changes in working, and it makes huge impacts on manager’s
work process. Many new things are added in the workplaces, which require different new skill in
managers. Managers develop new skills to manage their work at workplaces. This report will
describe about the latest changes in workplaces and how they make impact on mangers role at
workplaces.
Managers should manage their skills with latest changes in the industry, such as technology,
businesses applications, and many others. Manager can learn new things and make different
impact in front of their seniors using technologies.
This report will provide new skills for managers to manage their workplace in better way. It will
explain work changes with the help of different examples.
Manager’s skills
A manger should have additional skills to manage their work perfectly as per requirements of
senior management. Technologies have change and revolutionize working style as well as living.
Technology makes changes in the businesses and society as well as everything we do in our daily
life. Managers should know about electronic media usage in workplace, which are essential for a
manager. Human Resource (HR) manager should know about surveillance using technologies,
such as email monitoring in which they can monitor employee emails for security purposes.
Each supervisor desires to learn to control his or her very own career, completely other than
managing his or her branch. Management education can provide an idea of career self-reflection.
It helps to increase their personal and professional skills (Frey & Osborne, 2017).
Mangers should have learning skill to manage challenges and it will provide strength to manage
different critical situation at workplace. Mangers can use their intelligence and provide better
decisions to their organization, which are beneficial in terms of revenue, performance, and
success.

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Changes in work and workplaces
According to (Arya, 2018), workplaces are changed based on technologies, such as customer
relationship management (CRM) system, which provides analysis reports on daily basis. It is
necessary to learn about the handling of such types of systems in proper way. Managers should
know about report generations and handling of all technologies, such as laptops, computer
systems, smartphones, iPad, and many other devices. Management is a huge task to manage
different functions of company in better way with the help of technologies and innovations.
Therefore, it is necessary to develop learning skills to develop knowledge about latest
technologies (Daft & Samson, 2014).
In addition, new systems are implemented at workplaces and it is necessary to understand those
systems by managers to handle them properly, such as attendance system (Gaskell, 2016).
Source: (Goel & Parmar, 2012)
Current changes in workplaces will also change in other updated technologies. Therefore, it is
highly required to get knowledge about the technologies, such as video conferencing for
meetings (George, 2017).
According to ( Heerwagen, 2016), organizations make changes in work and workplaces to take
competitive advantage in marketplace. It is a necessary to develop technical knowledge to work
efficiently.

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Source: (GEOVIA, 2017)
Workplaces change based on the technologies and innovations in infrastructures of an
organizations based on the requirements. Moreover, digital transformation drives business in
terms of management and customer satisfaction (Kramer, 2019).
According to ( Wright, 2013), smart devices provide connectivity between different people and it
manages personal and work life. Technologies make many things easy, such as work for 24
hours, as multinational companies are having many employees at different geographic locations.
Therefore, it is necessary to manage all the employees with global clock. Employees can work at
time. According to (Schwartz, 2017), Artificial Intelligence (AI) provides health check and
ensure about employees health condition to work or not. In case of airlines, it is highly necessary
to secure about the pilot’s health conditions before takeoff.
In last decade, workplaces are changed in a huge ratio because of technologies involvement and
benefits for business. In addition, organizations are change their interior and exterior for change
of environment or working (Smyth, 2019).
A manager works to manage different operations of an organziation, which is based on the size
of department or module. In addition, it is important factor that manager must know about the
whole process and he or she can manage any critical situation in their work properly (Robbins, et
al., 2014). However, A massive wide variety of companies still utilize dated equipment, which
cause disconnect with a progressive group of workers as they need to deal with conventional

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equipment at workplace. The destiny of labor, group of workers, and place of business issues
will dominate the concerns of the HR and business leaders in the near future. They would require
structures that help collaboration.
Technologies make a huge disruption in business and it makes huge impacts of the working
processes. In last ten years, Business Intelligence (BI) makes many changes in the decision-
making. Companies hire qualified employees, which can manage their latest technologies and
systems in well manner. Social media is also highly used in sales and marketing. Therefore, it is
necessary to learn about social media, such as twitter, Facebook, and many others.
In hotel industry, managers should know about online reservation systems to manage easy
bookings. It provides competitive advantage to hotels. Manager should know about all
innovations, which can be used in their hotel and attracts customers to their hotels. In retail
business, managers should know about the latest technology for sales and purchases as well as
marketing and advertising.
Conclusion
In conclusion, managers must develop new skills in them to manage their work in proper way.
Technology makes changes in work and workplaces, as AI and machine learning change many
things and reduces human efforts using robotics and automation in different processes.
This report has explained about the changes in work nature and workplaces, which requires
changes in manager’s skills to manage different operations of organization. This report has
described about the different changes in the jobs, which makes huge impacts on the role of
managers at workplaces. Technologies make huge impacts on the working process and
management of different operations of an organization.
Finally, it is concluded that managers should update their technological knowledge to manage
different works at their workplaces. Manager must learn about the latest technologies and
different services, which creates new skills in them to manage thier work at workplaces. It will
helpful to increase different skills in a manger to manage their works, such as leadership, time
management, teamwork, and many others.

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References
Heerwagen, J., 2016. The Changing Nature of Organizations, Work, and Workplace. [Online]
Available at: https://www.wbdg.org/resources/changing-nature-organizations-work-and-
workplace
[Accessed 2019 May 2019].
Wright, A., 2013. 5 Trends Changing the Nature of Work. [Online]
Available at: https://www.shrm.org/hr-today/news/hr-news/pages/5-trends-changing-the-nature-
of-work.aspx
[Accessed 15 May 2019].
Arya, P., 2018. Here’s how organizations need to adapt to the changing nature of work. [Online]
Available at: https://www.peoplematters.in/article/culture/heres-how-organizations-need-to-
adapt-to-the-changing-nature-of-work-19399
[Accessed 19 May 2019].
Daft, R. L. & Samson, D., 2014. Fundamentals of Management: Asia Pacific Edition PDF..
Australia: Cengage Learning .
Gaskell, . A., 2016. The Changing Shape Of The Modern Workplace. [Online]
Available at: https://www.forbes.com/sites/adigaskell/2016/08/15/the-changing-shape-of-the-
modern-workplace/#5917fc3623e5
[Accessed 15 May 2019].
George, S., 2017. 6 Ways the Workplace Will Change in the Next 10 Years. [Online]
Available at: https://www.gartner.com/smarterwithgartner/6-ways-the-workplace-will-change-in-
the-next-10-years/
[Accessed 19 May 2019].
Kramer, S., 2019. The State of Workplace Transformation. [Online]
Available at: https://futurumresearch.com/workplace-transformation/
[Accessed 19 May 2019].

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Robbins, S. P., Bergman, . R., Stagg, I. & Coulter, M., 2014. Management. Australia : Pearson
Australia.
Schwartz, J., 2017. The future of work: The augmented workforce. [Online]
Available at: https://www2.deloitte.com/insights/us/en/focus/human-capital-trends/2017/future-
workforce-changing-nature-of-work.html
[Accessed 12 May 2019].
Smyth, A., 2019. How Much Has the Workplace Changed in The Last 10 Years?. [Online]
Available at: https://engageforsuccess.org/much-workplace-changed-last-10-years
[Accessed 15 May 2019].