BMP4006 People and Performance Assessment 2022

BSc (Hons) Business Management
BMP4006
People and Performance
Assessment 1
Case Study: Crystal Travel
Semester 2
Submitted by:
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Contents
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Table of content
Introduction...................................................................................................1
What tools and techniques will help improve organisational performance?.............2
The role of employee wellbeing in improving motivation and performance..............3
Conclusion.....................................................................................................5
References.....................................................................................................5
Appendix: PESTLE Analysis of Crystal Travel..................................................7
1

Introduction
People management complies to be in important practices which helps sale
acquisition, talent optimization and retention that are being required to be processed. The
main aim of people management is to provide guidance, growth, and support for
implementing practices in organization for all the employs in order to make them efficient
and business. It helps in sub-setting all the different aspect of human resource through which
They can comply to manage behavior, engagement, and growth of people. It formulates and
helps to manage people and their working in the organization. The main aim of people
management pillar comprises of performance management, recruitment, communication,
safety, compensation, administration, and training (Aghlmand, and et. al., 2022). Crystal
Travel is a well-known organisation of a Travel agent company established in London which
manage all the tourism activities. This report covers about the techniques and implemented
tools in relation to performance of organisation along with effective roles of employs with all
the macro environmental factors.
What tools and techniques will help improve organisational performance?
Organisation in every aspect requires growth and it can always be managed with
evaluation performance management as it helps in attaining success and in measuring the
progress of company and their employees on corporate level. The main aim of performance
management is to provide a follow-up for the company and to enhance their workforce by
training them in officiant manner and by analyzing their working aspects and their day-to-day
activities on regular basis with the help of feedbacks and reviewed quality on common targets
and goals. The employees in the companies are being trained according to targets and the
goals being performed and all their basic work is being analyzed (Symonds, D'Urso, and
Schoon, 2022).The organisation manages the non-commercial and commercial activities with
the help of monitoring, evaluation of all the progress through which it implements different
qualities and innovation through all the organization. As Crystal Travel followed the working
procedure through which they manage their progress and overall working by focusing on the
performance management and revaluation of tools and techniques that helps in evaluating and
analyzing their performance enhancement specifications. The main areas of tourism
techniques that helps in improvising organisation performance are like:
 Performance appraisal: This is an effective management tool which evaluate and
helps to manage and align all the goals of the working employees that aims to manage
2