Peoples Culture and Contemporary Leadership

This report discusses how organizations can improve the performance of their workforce and culture, including initiatives such as training, effective communication, recognition, and engagement. The case study of Henderson Printing is used to illustrate these concepts.

Peoples culture and contemporary leadership
People, culture and contemporary leadership
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Peoples culture and contemporary leadership
Executive summary
Regardless of whether an organization is labor or capital intensive, what matter most is the
dedication and commitment of the installed labor force towards the attainment of the objectives
set by the organization. The purpose of jotting this in black and white is to deliver a concrete
report on organization can improve the performance of its workforce and culture as well as the
employees’ engagement.
Table of Contents

Peoples culture and contemporary leadership
Introduction......................................................................................................................................4
How the organization is trying to improve its performance............................................................4
Training and effective communication............................................................................................4
Measure for the success...................................................................................................................4
Culture improvement.......................................................................................................................5
Recognizing and awarding valuable contribution...........................................................................5
Embracing and inspiring employees................................................................................................5
Team culture....................................................................................................................................5
Employee engagement.....................................................................................................................6
Make engagement a part of the strategy, not something outsourced to HR....................................6
How to measure employees’ engagement.......................................................................................6
Recommendation on improvement of human resource performance..............................................6
Recommendation on improvement of organizations culture...........................................................7
Recommendation on engagement....................................................................................................7
Conclusion.......................................................................................................................................7
Reference.........................................................................................................................................7

Peoples culture and contemporary leadership
Introduction
The aim of putting up any business or organization is to make profit. However this may not be
achieved in case if underperforming inefficient labor force in the organization. The governing
body therefore; needs to employ proper management of the organizations’ workforce and
culture. This should go hand in hand with the proper means of evaluating the above and
installing proper measures for the improvement of the same.
How the organization is trying to improve its performance
Henderson Printing, a business recording books printing company in the north of Canada has
been operating for the past three years. The management has identified a niche in its operation as
far as the performance of the workforce is concerned. To curb this, the organization is practicing
the following initiative to improve its performance.
Training and effective communication
In the organization governing body realization, most companies have a workforce approaching
or past retirement age. This clearly indicates that the workforce likely lack the competitive
technologically improved workforce. Henderson Printing being a typical organization is a no
exception in this, therefore as a means of handling this effectively the company has opted to start
a training forum to the old employees in the organization as well as the newly employed
workforce (Bolman, & Deal, 2017).
The power of communication in the organization has also been targeted for improvement in the
organization. This will enhance the passing of information the organization as well as boosting
creativity. Effective by the leading body and the employees is likely to improve the

Peoples culture and contemporary leadership
performance through boosting the morale of employees as they are conversant with what is
expected of them with well set and clear goals. The passing of information on; what competes
the organization out of the industry also make the employees more conscious of expected
improvement unlike the situation they will tend to think of being the best all time round
(DiPaola, 2016)
Measure for the success
The measure for the success of training to the employees is effectively marked against the
ability of independent employees to perform to the level best in his duties as well as the
knowledge of operation machineries associated to his duty.
Communication effeteness can also be measured by assessing the level of employee’s
consciousness of his duties and the activities going on in and around the organization concerning
the employees.
Culture improvement
Culture refers to the style of operation of business activities. It is the organization culture that
determines how employees communicate with one another as well as how the employees deal
with the customers. Therefore culture deserves improvement in all possible aspects for the
benefit of the organization.

Peoples culture and contemporary leadership
Recognizing and awarding valuable contribution
Henderson Printing is embracing awarding and recognition of employees with the objective of
improving the organization culture. Recognition of employees in the organization is crucial as far
as the motivation and boosting of the employees morale is concerned. Recognition of employees
should be done from all rounds unlike cases where only the top employees. The organization
have embraced the most effective way of recognition; peer-to-peer. This mode of recognition
reduces the managerial overhead need of confirmation that everyone has been recognized. Peer-
to-peer recognition will also organically improve the relationship between the coworkers; this
strong relationship consequently brings about an outstanding organization culture (Gloor, Boer,
Wagner, Nemoto & Fuehres, 2015).
Embracing and inspiring employees
Of all the things employees hate being micromanaged at their duties in the name of ensuring
effective and efficient running of the operations. The employees need to be trusted on the
management of their responsibility. Research has shown that independent and free mind is more
productive than slavery subjected mind. This autonomy allows the employees at times difficult
but incredibly positive outcomes when they are held accountable to their responsibility and
embracing their own initiatives.
Team culture
Henderson printing has deep rooted team culture. The organization has the feeling that
employees happiness is all for highest productivity and should therefore be given the first
priority. This is achieved by the organization by planning for regular timely outings as well as
providing open opportunities for the employees to present their meaningful feedback and

Peoples culture and contemporary leadership
accommodating employees family live like offering maternity or family leaves to give the
employees autonomy to decide on what right for them. The assumption in this case is that,
happy employees make happy customers (Hewison, & Holden, 2016)
Employee engagement
This refers to the extent or the level at which the employees of a given organization feel
passionate about their jobs as well as how committed they are about their job proven by how
they discretionary effort in the performance of their duties. Unarguably, this is a subject for
improvement when an increased productivity is aimed at. Imagine of the likely services an
employee without the passion for job is likely to give to a client. Definitely the service is
expected to be an unwelcoming one and the customer may never turn up again for the same or
different services to the organization consequently making losses and creating a bad publicity
(Rosenbach, 2018).
Employee engagement can be improved through;
Make engagement a part of the strategy, not something outsourced to HR
Events, games and activities are just a few examples of how employees get engaged in an
organization. It has been come to light that employees’ engagement drives their performance. In
this case the employees look at the whole organization and with the understanding of their
abilities they select where they fit most. This leads to better decision making that can result to
fast outperforming of their competitors.

Peoples culture and contemporary leadership
How to measure employees’ engagement
The most obvious way of measuring employees’ engagement is by the use of surveys. They are
not the only way to go but they form the most basic and effective means. They are either the
pulse surveys, a one on one questionnaire or interviews. In this field relevant questions on matter
engagement are asked to the employee and the response is recorded and evaluated during the
decision making process on whether the employees are or not engaged (Lindsay, 2018).
Recommendation on improvement of human resource performance
I recommend that for any organization in demand for meeting the maximum employees
performance should ensure that the human resource is conscious of the activities in and around
the business by enhancing a well defined flow of information from the managing body to the
subordinate workers. This can be easily attained through the employment of the digital means of
communication to ensure that the information the message is delivered on time and without
alteration (Ma, & Tsui, 2015).
The organization should equip its workforce with the necessary skills through training of the
workforce to ensure that employees are conversant with their duties and operations and can
pursue them with little or no supervision or assistance. When the employee has the necessary
skill at work tend to have confidence in his operations, this may lead to boosted morale and high
quality production. I therefore recommend that, every new employee should be given the
necessary training before he commences working in any organizations’ department (Maracle,
2018).

Peoples culture and contemporary leadership
Recommendation on improvement of organizations culture
Everyone in the organization contributes toward the excellence of that organization. Therefore;
each person should be appreciated and awarded accordingly to motivate them for improvement
in future. I recommend that each individual to be awarded accordingly. Everyone should have
something to take home unlike cases where awarding is only done to the far end or extreme
performing individuals. Its worth noting that family is important and work should not separate
family members for long duration of time especially when there is an urge to moment. The
employees should therefore be given leaves to allow time for reuniting with their families.
Commonly individuals reporting from leaves have a boosted morale towards work ( Rivera,
2018).
Recommendation on engagement
The organization should set up events and activities that will bring together the employees for
the purpose of obtaining different views on a common agenda. This helps in creating a sense of
belonging to the organization and hence boosting the morale of the employees to work (Teiwes,
2017).
Conclusion
This case study is rich of organization structure knowledge as far as workforce is concerned. It
has proven that; for increased productivity, you don’t only need to hire more labor force and you
can achieve the same objective with proper management of the workforce current in your
organization.

Peoples culture and contemporary leadership
Reference
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Gloor, P., De Boer, P., Lo, W., Wagner, S., Nemoto, K., & Fuehres, H. (2015). Cultural Anthropology
Through the Lens of Wikipedia-A Comparison of Historical Leadership Networks in the English,
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Hewison, R., & Holden, J. (2016). The cultural leadership handbook: how to run a creative organization.
Routledge.
Lindsay, W. G. (2018). Chinese Dragons and Indigenous Tricksters: Lessons for Leadership through an
Intersection of People, Culture, Thought, and Practice. Creative Education, 9(06), 919.
Ma, L., & Tsui, A. S. (2015). Traditional Chinese philosophies and contemporary leadership. The
Leadership Quarterly, 26(1), 13-24.
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Ng, L. T., & Rivera, J. P. R. (2018). Exploring Transformational Leadership and Fellowship in a Cultural
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Rosenbach, W. E. (2018). Contemporary issues in leadership. Routledge.
Teiwes, F. C. (2017). Leadership, legitimacy, and conflict in China: From a charismatic Mao to the politics
of succession. Routledge.