(PDF) Research Methodology - Assignment

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Research Methodology1
Table of ContentsLITERATURE REVIEW.....................................................................................................................31.1 Introduction...............................................................................................................................31.2 Role of performance appraisal in hospitality sector...............................................................31.3 Link between performance appraisal and employee motivation..............................................41.4 Factors affecting employee motivation......................................................................................81.5 Conclusion................................................................................................................................8REFERENCES.....................................................................................................................................92
Illustration IndexIllustration 1: Performance appraisal cycle..........................................................................................63
LITERATURE REVIEW1.1 IntroductionThe present study carried out is based on relationship between employee motivation andperformance appraisal within an organization. Further, for conducting research Marriott is chosenas one as one of the company where operates in hospitality sector and well known in the market forrange of services it offers to its target market. Moreover, it is well known fact that employeemotivation plays crucial role in every enterprise as by enhancing motivation level of workforcemanagement can easily accomplish its desired goals along with objectives (Hoffmann, 2007). Apartfrom this performance appraisal assist in enhancing employee performance and they take initiativefor the betterment of organization in every possible manner. In short both these factors are crucialand can be regarded as key to success. Company like Marriott carries out its operations in themarket where competition level is quite high and due to this reason there is a need for managementto focus on motivational tactics with the help of which workforce can be better retained within theworkplace (Beck, 2003).Rationale behind selection of this topic is that both factors such as performance appraisaland employee motivation plays crucial role within organization and they are directly associated withthe overall performance of enterprise. Apart from this, effective employee motivation techniqueshelps enterprise in gaining competitive advantage and in turn valuable workforce can be easilyretained for longer period of time.1.2 Role of performance appraisal in hospitality sectorPerformance appraisal is regarded as the process of systematic evaluation of performance ofstaff members in order to understand the ability of an individual for future growth along withdevelopment. It is generally done in proper manner where supervision supports in measuring thepay of staff members and factors can be easily analysed which are present behind work performanceof workforce. As per view of Dweck (2013) main objectives of performance appraisal in hospitalitysector is to determine the strength along with weaknesses of staff members, to provide feedback toworkforce so that they can easily take initiative for enhancing their performance, to maintain properrecord so that proper wages, compensation can be provided to employees and to retain the talentedemployees for the benefit of organization. In short, it allows business enterprise to easily deal withthe challenges present in the business environment (Govern and Petri, 2012).Key benefits of performance appraisal are promotion as it supports supervisors to developeffective promotion program for the workforce who are skilled. Apart from this, performanceappraisal allows in development of more effective compensation packages for workforce. In shortdevelopment of every individual is easy when effective appraisal techniques are undertaken.4
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