Performance Improvement and Management in Health & Social Care

PERFORMANCE
IMPROVEMENT
AND
MANAGEMENT IN
HEALTH & SOCIAL
CARE

Contents
INTRODUCTION...........................................................................................................................3
TASK...............................................................................................................................................3
Question 1:..............................................................................................................................3
Question No 2..................................................................................................................................7
a) Utility of Du Pont analysis to investors along with description on purpose of each formula
discussed below:.....................................................................................................................7
b) Explanation of ratios along with brief description on purpose of each formula with
calculation and comparison with industry average:.............................................................10
Question 3......................................................................................................................................12
Critically examine the use of multidimensional models and non financial of performance
management..........................................................................................................................12
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17

INTRODUCTION
The report prepared above takes in account Execution the board might be characterized as
an essential that can be sued in assessing the exhibition of worker's work. The primary point of
this procedure is to give a climate in which representatives can play out their obligation in best
and productive way. Execution the board depends on wellbeing and social consideration in this
task report. It helps in accomplishing the objectives in regions like patient focused care, cost and
information the board and responsibility (Arslan and Roudaki, 2018). The fundamental reason
for the board bookkeeping is to guarantee that the assets which are given, the acknowledgment
that is merited being inspired and the responsibility with respect to the assumptions. This venture
report depends on Arden Mountain Nursing Home; an American claimed enlisted home that is
working in England. The vision of nursing home is to accomplish the most elevated conceivable
degree of individual focused care however in a home like climate. This undertaking report will
cover the update for the inward chiefs alongside the advantages and disadvantages of two key
arranging models. Notwithstanding that it will cover the suggestion and assess the helpfulness of
Du Pont investigation and its computation. At last, it will cover utilization of monetary and
multi-faceted models of execution the executives for the arrangement of conversation with
supervisory crew.
TASK
Question 1:
You have been asked to prepare a 1500-word internal memorandum for the directors of the care
home, critically evaluating the advantages and disadvantages of at least two strategic planning
models appropriate to the care sector in England. The directors expect a recommendation as to
which model you would like to implement at Arden Mountain Nursing Home with a reasoned
justification for your recommendation.
Performance Management: It is a process of communication between a manager and an
employee which occurs throughout the year. This process includes planning objective, pre-
determine goals, finding deviations and reviewing results. It is a continuous process used by

manager to evaluate overall performance of the employees (Mehralian, Nazari and
Ghasemzadeh, 2018). It uses traditional tools to create and measure organizational goal. It act as
bridge between manager and employee, to maintain coordination between them to achieve
organisational goal more effectively and efficiently. It work as measuring gap between
individual performance and its goal and provide corrective measures if there any problem. Types
of planning are discussed below to help Arden Mountain Nursing Home to maximise their profits
:
 Strategic Planning: It refers to the art of creation of business strategies, implementation
of such strategies and analysing the result of executing the business strategies, in regard
to a overall long term goal of an organization (Schwenk and Gold, 2018). This planning
mainly focuses on Integrating various department like Accounting and finance
department, marketing and human resource departments to fulfil strategic goals. These
strategies have long term effect over Arden Mountain Nursing Home's Goals. It provides
step by step direction to employee so that they can work effectively to achieve their goal.
Strategic planning follows three steps Formulation of strategies, Implementation and
evaluation.
 Tactical planning: It refers to the Achievement of long term objectives in shorter period.
It is a flexible process which can be modify according to needs. It makes planning
process less risky and more profitable for the organization. These planning processes help
Arden Mountain Nursing Home to achieve their short term objectives. This process
breakdown the long term strategies into small parts to achieve it sooner.
Operational Planning: It involves in day to day operational activities of an organization. It
provides guidance to the employees and also helps to overcome the day to day challenges faced
by workers (McCrindle and Manlhiot, 2020). It explains how or what part of strategic plan will
place into the operation during a specific period of time.
Evaluation of two models of strategic planning:
 The Balanced Scorecard: It is a most outstanding strategic method which gives
comprehensive overview of organizational timeline to manager. It consider both
approaches financial and operational to provide valuable information about how
organization has perform in past, is currently performing and is to perform in future. It is