Performance Management at Network Solutions

Running head: PERFORMANCE MANAGEMENT
CASE STUDY 1-2: Performance Management at Network Solutions, Inc.
Name of the Student:
Name of the University:

PERFORMANCE MANAGEMENT1
Table of Contents
1. Introduction........................................................................................................................2
2. Company Profile................................................................................................................2
3. Analysis..............................................................................................................................3
3.1 Discussion questions from case study.........................................................................3
3.1.1 Overlap between network solutions and ideal system..............................................3
3.1.2 Features of system implemented...............................................................................3
3.1.3 Advantages and positive outcomes from implementation of system........................4
3.1.4 Disadvantages and negative outcomes from implementation of system.............4
3.2 Performance Management (PM) in the kingdom........................................................5
3.3 SWOT analysis of PM function in Network Solutions...............................................6
3.4 Changing environment of PM in kingdom..................................................................6
3.5 Key issues in PM in the company...............................................................................6
3.6 PM challenges.............................................................................................................7
3.7 Changes and trends in PM because of globalization...................................................7
3.8 Success or failure factors of PM function...................................................................7
3.9 Critical review of PM function in Network Solutions.................................................8
4.0 Conclusion and Recommendations......................................................................................8
References..................................................................................................................................9

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1. Introduction
The case study report is focused on Network Solutions, where there is evaluation of
how performance management system at company is operated in the business functions. The
new system is compared with ideal performance management system to provide with better
assessment of its advantages and disadvantages in the project. There is also discussion on
problems of the Network Solutions using macro and micro business analysis tools. Success
and failure factors of Network Solutions are also analyzed in this paper with critical review of
performance management functions.
The problems of Network Solutions are that the company has no such recognition
program to reward the best performers. Pressure from the competitors was increased cost of
management the human performance unproductively. Most of the employees’ were not
received any performance review.
2. Company Profile
Network Solutions is a worldwide leader in the hardware, software as well as
networking services. The company used 50 various systems for measuring performance of
their business. The mission is to provide IT solutions and networking services to the client.
The vision of Network Solutions is implementing distribution performance management
system in the business. The objectives of Network Solutions are to implement performance
management system so that it helps to link employee’s goals with the organizational goals
(Aguinis, 2015). The strategy of the company is to adopt distribution management system,
where each employee can classify in category based on the comparative performance.

PERFORMANCE MANAGEMENT3
3. Analysis
3.1 Discussion questions from case study
3.1.1 Overlap between network solutions and ideal system
I. The network solutions is desired to bring into line with employee’s goals.
II. Other overlap is adjustment of performance management system with all departments
of the company.
III. There is encouraged of two way communication such that both managers and staffs
should share their performance data (DeNisi & Murphy, 2017).
IV. Rating system is core part which can evaluate the employees based on rating.
3.1.2 Features of system implemented
Strategic congruence: The designing team is created proposed system by bring into
line the individual’s areas with the business areas as well as focused on development of the
employees.
Standardization: The designing team is convincing the senior leadership to stop
development programs which were around 50 programs, with an idea to standardize of
evaluating performance across various divisions (Aguinis, 2015).
Acceptability and fairness: The employees are known to the fact that they should be
awarded as well as penalized based on their performance as rating scale helps them to
develop their own performance (Gerrish, 2016).
Openness: Network Solutions is encouraging their employees in two way
communicate so that they can share positive as well as negative ideas of performance.