Performance Improvement and Management in Health & Social Care

Performance
Improvement and
Management in Health
& Social Care

Contents
INTRODUCTION...........................................................................................................................4
TASK...............................................................................................................................................4
Question No 1.........................................................................................................................4
Question No 2.........................................................................................................................8
Question No 3.......................................................................................................................13
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................18

INTRODUCTION
Performance management refers to the strategic method for analyzing an organization ’s
productivity. The primary goal of the respective method is to create an surroundings under which
the staff members can execute their work as effectively and efficiently as possible. In the given
research task, management of performance is supported by health and social care. It aids in the
achievement of goals such as cost and data management, accountability and patient-centered
care. The primary goal of managerial explanation is making sure about the funds that are
supplied, the acknowledgement that is truly earned and the responsibility related to the goals are
all met. This project estimate is focused on Arden Mountain Nursing Home, an authorised home
owned by Americans which is operating in England, United Kingdom. Vision of the respective
nursing home is to provide the advanced steady of person-to-person care which is possible in a
location such as home. This project report will include a memo for inner managers as well as the
benefits and limitations of two models of strategic planning (Keding, 2021). Along with this, it
also include the idea and measures the effectiveness of the Du Pont assessment along with
procedure. Finally, it will go over how to use economic and multifaceted achievement
management models to prepare for discussions with the team of management.
TASK
Question No 1
Memorandum
•Date.
•To.
•From.
•Subject: Strategic Planning tools
Performance management – The word performance management refers to a instrument or
method which is being adopted through directors for the purpose of evaluating and analysing the
whole performance of their employees (Bhattacharyya, 2020). It consists of four steps: planning,

tracking, evaluating, and enjoyable. It streamlines the employee's performance as well as their
efforts for the purpose of effectively and efficiently meet the set goals. It serves as a link between
the manager and employees, establishing a communications network that aids in the achievement
of the organization's goals.
 Strategic Planning – It is the procedure whereby a boss describes his or her vision for
the future and identifies aims and goals. It entails a series of actions in which the
objectives are realised in order for a business to attain them effectively and efficiently.
This conception is primarily concerned with incorporated different divisions of Arden
Mountain Nursing Home, which include accounting, marketing and finance, in order to
achieve its objectives (Khalid, and et.al., 2019). It is divided into three stages: strategy
development, execution and valuation. Below mentioned are the several kinds of strategic
planning:
 Tactical Planning – It is also known as short-short-run planning because it focus on the
current trading operations of different parts of the organization. It is utilized by managers
for lineation the numerous aspects of the organization that must be completed in order for
the organisation to become palmy at some factor or in the future in the time period of less
than one year. This will assist the Arden Mountain hospital ward in meeting its short-
term objectives of needing a tenancy of one year or less.
 Operational Planning – It refers to the procedure of connecting or positioning
strategical as well as plan of action aims and goals. It includes benchmarks and explains
what part of the business idea should be implemented in order to meet the objectives. It
empowers the care home manager must make strategic planning decisions.
Controlling of mission and vision
Mission – Arden Mountain Nursing Home's mission is to provide long-term services for
individuals, and the company plans to open five more infrastructure in the UK.
Vision – The vision is to deliver the advanced stage of person-centeredness in a home-like
setting.
The management's strategic planning is entirely responsible for mission and vision control. It
is instantly influenced through the idea formation. If the planning is not effectual, the
organisation will be unable to achieve its vision as well as mission. The management must