Performance in Quality and Safety in Healthcare Institutions

PERFORMANCE IN QUALITY AND SAFETY

Table of Contents
1.0 Introduction................................................................................................................................3
2.0 Characteristics of useful quality indicators................................................................................5
3.0 Opportunities and challenges for safety and quality performance reporting.............................9
4.0 Identification of relevant indicators for the organisation........................................................12
5.0 Quality and safety balanced scorecard....................................................................................14
6.0 Conclusion...............................................................................................................................17
References......................................................................................................................................18
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1.0 Introduction
Quality and safety have become one of the most important aspects of the health care sector. With
the advancements of science and technology, quality improvement has become the most
effective aspect. In the consideration of Dixon-Woods & Martin (2016), the healthcare
institutions devoted to remedial practices require giving strong attempt for medical services.
Implementing dedicated practices for healthcare related settings, the doctors are required to
stream measurable enhancement in the eminence of medical services. According to White et al.
(2016), it can be noted that in the present time, patients are conscious of individual rights in
relation to medical services and the superiority of medical services are being conveyed to them.
There are several measures or indicators that are placed to offer the superiority of services for its
patients devoid of any obtained infection.
It can be stated that the primary reason behind the quality enhancement in the healthcare
institutions is that, in case the practices are stuck with any of the traditional concepts without any
further improvements, it might fail to generate effective results. Hence, it has been determined
that by streamlining the alterations into the system, a fresh degree of performance can be
attained. On the other hand, Graban (2016) stated that replacing the ineffective parts of the
structure with fresh inventions might turn up to be effective and worthy. For the established
effectiveness, advanced methodologies have been incorporated within the healthcare servicer on
the global context. Moreover, Dixon-Woods & Martin (2016) claimed that the digital version of
a patient's medical records renders the actual time records, which are patient centred by nature.
Several healthcare institutions are using EHR (Electronic Healthcare Records) software, which
contains the medical and treatment based histories of patients. The specific software is usually
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prepared at doctors’ offices, which generally goes beyond the standard medical data and features
a wider view of the healthcare standards of the patients.
The present report aims to determine the importance of maintaining effective quality and safety
measures within the healthcare institution. The study specifically focuses on the efforts taken by
Alfred Hospital in terms of its quality and safety measures for the patients. The study would also
emphasise on the useful quality indicators, opportunities and challenges Alfred Hospital had to
come across for its safety and quality performance reporting, relevant indicators and finally a
balanced scorecard. The researcher, at the last, concludes the discussion by way of providing an
ending note.
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2.0 Characteristics of useful quality indicators
There have been number of clinical indicators that are and useful and utmost required within the
health care institutions. Some of these indicators are briefly mentioned herein:
Safety
It has been determined from the data highlighted in the corporate website of Alfred Hospital that
RiskMan, the incident reporting system act as an integral aspect of the institution’s health risk
management system (Alfredhealth., 2019). The management of the organisation maintains a
system of providing regular training and data for its resources on the use of its incident reporting
system, RiskMan. Moreover, the resources regularly evaluate incidents and the reports trend to
the Quality Committee, Executive Committee and Audit Committee. In the case of serious
incidents, the resources themselves conduct a formal review of the data to reduce safety risk
likelihoods.
Effectiveness
The organisation aims to offer superior quality services to the community that aims to mitigate
the community requirements efficiently and effectively (Alfredhealth., 2019). The organisation
determine the fact that integrated care is required across boundaries with the purpose of attaining
the consistency of care and promote the most suitable degree of care to meet each patients'
demand.
Appropriateness
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It has been identified that Alfred Hospital ensures the fact that its medical services are designed
for maintaining improvements in individual health outcomes and also the population health
elates status by dealing out with resources as per the best-practices medical approaches
(Alfredhealth., 2019). The organisation also support a wider range of high-quality health
research activity for contributing fresh knowledge to its resources and using their appropriate
sills acutely to retain high efficiency in terms of quality and safety.
Acceptability
Alfred Hospital in the Australian market operates following a business-line method that aims at
optimizing efficiency, cost-effectiveness and also ensures a service financial feasibility. The
Board members of this organisation are accountable to the Ministers for Health in Australia
(Alfredhealth., 2019). The primary role is conducting acceptable governance exercises in terms
of attaining outlines objectives framed by Alfred Health’s Strategic Plans.
Accessibility
The management of the brand also ensures the fact that its framed mechanisms are available all
over the places to inform its consumers to protect their rights and also facilitate effective and
accessible consultation with the community (Alfredhealth., 2019). Furthermore, Alfred Hospital
also carries out suitable safety and quality enhancement activities that are conveniently carried
out in connection with the operation of a public health service. Proper calculation is further
conducted to maintain process efficiency and accessible service assets.
The indicators discussed above are the basis for creating an effective quality framework within
an healthcare setup. In this context, it may be observed that these indicators have typical
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