Supporting the Physical and Emotional Comfort of Individuals: A Person-Centred Care Approach

This report discusses the concept and understanding of person-centred care and its effectiveness within care settings. It includes two case scenarios that involve an effective care plan given to patients with illness or discomfort. The report emphasizes the importance of respectful communication and involving patients in every decision made regarding their care. The report also highlights the benefits of person-centred care, such as reducing the risk of negative and harmful care treatments and enhancing social support and satisfaction within care.

Supporting the physical and emotional
comfort of individuals

Table of Content.
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Concept of person-centred care...................................................................................................1
Person-centred care into practice within healthcare settings.......................................................1
Care plan......................................................................................................................................1
CONCLUSION................................................................................................................................2
REFERENCES................................................................................................................................3

INTRODUCTION
The difficulties facing the healthcare organization are well understood. There are
increasing numbers of older adults as well as the people who are living with long-term
conditions along with disabilities. In health and social care, the budgets are still under enhancing
pressure. If the care nurses or healthcare professionals are to give enhanced quality care which
can afford an individual the best possible quality of life, they generally require to rethink the
relationship among a person and the care services which the care provider can give. In this
report, it will cover the concept and understanding of person-centred care and its effectiveness
within care settings. In addition to this, there is also a discussion about the two case scenarios
that can involve an effective care plan given to patient having illness or discomfort (Tewes,
Horváth and Ulrich, 2022).
MAIN BODY
Concept of person-centred care
The concept of patient-centred care is generally used to refer to various care principles as
well as the effective activities. It is still an evolving as well as emerging area. Its concept is all
about treating a patient receiving an effective well-being care with respect and dignity as well as
involving the patients in all the decisions made regarding their well-being (Hedlund Lindberg et.
al., 2019). In this, when the care professionals provide a patient-centred care to vulnerable
patients, they actually put the patient at centre of the healthcare by the following things such as:
 treating a patient with respect, compassion and dignity as well.
 Helping the vulnerable patient to find the pathways to get better and can able to stay
independent.
 Healthcare professionals can involve the patients in every care decision made regarding
their care.
Person-centred care into practice within healthcare settings
Within healthcare settings, the concept of person-centred care can move away from the
healthcare professionals deciding about the best for the vulnerable patients as well as the places
the vulnerable person at a care centre (Avallin et. al., 2018). A person-centred care significantly
relays on various number of aspects, consisting:
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 Taking the preferences of vulnerable patients as well as selected needs into
account.
 Ensuring that vulnerable person or patient is physically safe as well as comfortable.
 Ensuring that a person can involve access to an appropriate care service which they
require.
 Ensuring that a person can get the required information’s about the care services
which they need, in a manner which is accessible for them, in order to make
appropriate decisions for their support and care as well.
 Putting the values as well as preferences of vulnerable people at the centre of care.
 Provide emotional encouragement to person including relatives and peers as well.
Care plan.
Person 1
History  Fictitious name
 Age
 Medical History
 Level of
physical/cognitive
 ability.
 What is causing them
discomfort.
 Lucy
 96-years-old
 Dementia.
 Both physical and mental well-
being started to deteriorate.
 She is living along for about 40
years. Due to her reoccurring
falls, she was no longer thought
to be safe and was referred to
Elmgrove House Extra Care
Service. She has medical history
of dementia and due to which she
needs an external support to
perform her daily living
activities. She actually has lost
her mobility that make a negative
impact on her health (End of life -
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Ideas for practice: Case study,
2016).
Care plan  The support worker should
develop an effective
communication with Lucy so that
she can bale to share her feelings
as well as emotions with them
more appropriately.
 The support worker must provide
support to Lucy in her daily
living activities such as eating
patterns, toileting, her mobility
and many more.
 The support care worker must
help Lucy in her physical activity
as well as the rest periods so that
her health and well-being can be
enhanced.
 They must discuss about the day
routine and her preferences,
needs to know more about Lucy
so that the support care worker
can provide effective care as per
Lucy’s needs.
 The support worker must plan
some effective recreational
activities for Lucy so that with
help of activities Lucy can
decrease her inappropriate
behavioural symptoms such as
aggression, agitation, screaming
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and many more.
 The care support worker provides
reality orientation therapy to
Lucy, it is because it can give
effective information about the
surrounding environment in order
to place Lucy to her surrounding
by using specific prompts and
aids as well.
Person 2
History  Fictitious name
 Age
 Medical History
 Level of
physical/cognitive
ability.
 What is causing them
discomfort.
 Lola
 92-years-old.
 Stroke and she was quite frail.
 She has difficulties in
communication due to stroke.
 As per Lola’s age, she become
frail and need support care
worker who can provide support
to do her daily tasks. In the
healthcare organization from
where Lola’s is receiving care
services, did not provide effective
care to her and this can make her
condition worse (Person centred
practice case study - The Royal
Melbourne Hospital, 2015).
Care plan  The care worker should establish
an effective communication with
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Lola so that she can share her
feelings and emotions effectively.
 The care worker must show
respect as well as empathy
towards Lola so that she can feel
comfortable with them.
 They should use the non-verbal
communication method to Lola
so that she can able to understand
what care worker trying to say.
 The care worker must provide
help of speech therapist to Lola in
order to reduce her
communication difficulties.
 They must aware Lola about
effective breathing exercises such
that she can able to reduce her
difficulty in breathing while
speaking.
 The care worker must support
Lola’s needs as well as they must
involve Lola in every decision
made regarding her care
treatment plan.
 They must support her
preferences as well.
CONCLUSION
From the above discussion, it is concluded that providing an effective care service or a
person-centred care can play an essential role in an individual’s life. It is identified that person-
centred care can effectively help to reduce the risk of various unfair, negative as well as harmful
care treatments as well as can neglect to the service user of well-being and social care services.
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In this, a person is being put in a middle of the care and involve an ability to select as well as can
control the care and support they want to be delivered. While providing person-centred care to
service user, having respectful communication is quite crucial and plays an important role within
care setting. It can help to decrease the vagueness, can improves the service user’s engagement
in making decisions. In addition to this, it can enhance the service user’s adherence towards care
treatment plan and effective medications, can enhances the social support, safety as well as their
satisfaction within care.
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REFERENCES
Books and Journals:
Hedlund Lindberg, M., Samuelsson, M., Perseius, K.I. and Björkdahl, A., 2019. The experiences
of patients in using sensory rooms in psychiatric inpatient care. International journal of
mental health nursing, 28(4), pp.930-939.
Tewes, R., Horváth, I. and Ulrich, L., 2022. Developing Practice Together with the University:
Changing Health Care to Be Evidence-Based and Person-Centred. In Innovative Staff
Development in Healthcare (pp. 115-126). Springer, Cham.
IORIZZO, J. and MOULSTER, G., 2019. A Person-Centred Approach to Assessment. The
Moulster and Griffiths Learning Disability Nursing Model: A Framework for Practice,
p.39.
Harris, J. and Mayo, P., 2018. Taking a case study approach to assessing alternative leadership
models in health care. British Journal of Nursing, 27(11), pp.608-613.
McGhee, S.M., Cruz, G.I., Street, G., Oldam, L., Newman, F. and Mills, A., 2019. P-264 Needs
assessment for person-centred palliative and end of life care in the isle of man. BMJ
Supportive & Palliative Care, 9(Suppl 4), p.A107.
Hao, Z. and Ruggiano, N., 2020. Family-centeredness in dementia care: what is the
evidence?. Social work in health care, 59(1), pp.1-19.
Abboah-Offei, M., Bristowe, K. and Harding, R., 2021. Are patient outcomes improved by
models of professionally-led community HIV management which aim to be person-
centred? A systematic review of the evidence. AIDS care, 33(9), pp.1107-1117.
Avallin, T., Muntlin Athlin, Å., Elgaard Sørensen, E., Kitson, A., Björck, M. and Jangland, E.,
2018. Person‐centred pain management for the patient with acute abdominal pain: An
ethnography informed by the Fundamentals of Care framework. Journal of advanced
nursing, 74(11), pp.2596-2609.
Online:
End of life - Ideas for practice: Case study, 2016 [Online] Available through:
<https://www.scie.org.uk/adults/endoflifecare/ideasforpractice/personcentredcare.asp>
Person centred practice case study - The Royal Melbourne Hospital, 2015 [Online] Available
through: https://www.health.vic.gov.au/patient-care/person-centred-practice-case-study-the-
royal-melbourne-hospital
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