Patient Centered Care (PCA) : Assignment

PERSON CENTRED APPROACHES AND
SERVICE USER INVOLVEMENT IN HEALTH
AND SOCIAL CARE

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Overview of Person Centred Approach (PCA) ..........................................................................1
Overview of Service User Involvement (SUI)............................................................................3
Development of policies ............................................................................................................5
Extension of the overview of PCA / SUI with respect to policies..............................................7
Person Centred Approach ..........................................................................................................8
Service User Involvement...........................................................................................................9
Theories related to SUI.............................................................................................................10
Impact on PCA/SUI ................................................................................................................12
Approaches for empowerment and advocacy...........................................................................13
Impact of approaches on the quality of care being provided by service providers and
professionals..............................................................................................................................14
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Health and Social Care is the combined composition of health services that infers on the
infrastructural provisions in both private and public sectors. It can be defined as the
amalgamation of range of vocational levels that reflect on the information in context to the heath
and social care. Moreover, this sector consists of diversified components from several disciplines
and includes biology, ethics, nutrition, law and sociology. With advent of technological
advancements, there has been pool of inventions and discoveries to make the lives of people
better and convenient by protecting them with enhanced diagnosis and treatment plans.
These evolutionary approaches brought attention to provide a platform to the users and
their families in improving their participation and knowledge regarding the entire medical
procedure. This assignment will be based on new approaches namely Person Centred Approach
and Service User Involvement and their background and the conceptual frameworks. It will
describe about the policies, barriers and theories to bring substantial changes in the outlook the
organisations and regulatory bodies function and conduct tasks to meet the people expectations
in proper and systematic manner. This will aid in establishing an integrated framework to
involve the patients and their families in an equal order.
MAIN BODY
Overview of Person Centred Approach (PCA)
Historical background: It is known as the Rogerian Psychotherapy/Person-centred counselling
which was developed in the early 1940's by the famous psychologist Carl Rogers. He
emphasized on the “self-actualization” approach in treating the patients who were suffering from
any disability and based it on specific six conditions. These parameters were helpful in moulding
the changes of individual's personality. Its major extension took place in the 1980's when
professionals seek the acceptance through positive regard in combination with empathic
understanding and genuineness (Castro and et.al., 2016). Gradually, its been implemented in
various areas of health and social care services such as elderly care, schools, criminal justice
system, mental health and more.
Person Centred Approach is one of the humanistic approaches which reflects on the
direct interaction between the patient's conscious minds and their way of interpreting the entire
care plan. Here, they are refereed as the equal partners along with the healthcare professionals

who support in outlining the treatment, monitoring and taking decisions. PCA has brought
radical changes in how patients are treated and has provided an upper hand to take the steering
wheel and equally contribute to their recovering phase (McCormack and McCance, 2016). This
concept redefined the traditional methodologies of healthcare and social services. It focused on
fulfilling the personal expectations and needs of the individuals in effective manner.
In this regard, it is understandable to use this top bridge the communication gaps between
the professional help or the service user and the client/patient. The highlighted pointers are that
individuals problems get fixed through usage of humanly emotions like empathy, positivity etc.
by the service users/professionals and examinations are conducted to process and help them in
becoming a better version (Shippee and et.al., 2015). On the other hand, this is based on high
optimism which sometimes is impossible to execute in practical life. It acts as obstacle to control
this counselling process for those individuals who were suffering from deep mental issues, due to
its unstructured order. This approach is not fruitful for all types of situations along with it mainly
works on assumptions that might vary as per the individual's specifications leading to uncertain
conditions.