Personal and Professional Development Report for Hotel Management

This report delves into the critical aspects of personal and professional development, focusing on self-managed learning approaches, skills and competencies, and creating a comprehensive development plan within the context of the hospitality industry, specifically the Travelodge hotel. The report explores various self-managed learning techniques, such as conferences, social networking, and different learning styles (visual, auditory, reading/writing, and kinaesthetic). It examines the benefits of self-managed learning for both organizations and individuals, highlighting how it enhances performance and achieves goals. Furthermore, the report analyzes skills and competencies against professional standards and organizational objectives, identifies individual development needs and opportunities, and outlines a practical personal and professional development plan. The report includes an evaluation of the development plan's implementation, documenting activities, and assessing learning outcomes.

PERSONAL AND
PROFESSIONAL
DEVELOPMANT

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1 ...........................................................................................................................................1
1.1 Different approaches to self managed learning ....................................................................1
1.2 Various ways for life long learning in personal and professional development...................3
1.3 Evaluation of the benefits of self-managed learning to the organisation and individual ....4
TASK 2 ...........................................................................................................................................5
2.1Skills and competencies against professional standard and organisational objectives..........5
2.2 Identification of persons own development needs................................................................7
2.3 Identification of the development opportunities to meet current and future needs...............8
2.4 Plan for personal and professional development. ................................................................9
TASK 3............................................................................................................................................1
3.1Process and activities required to implement the development plan.....................................1
3.2Undertaking and documenting development activities as planned........................................1
3.3Evaluating own learning against the set objectives and standards.........................................2
3.4Updating the developmental plan as per feedback and evaluation .....................................2
TASK 4 ...........................................................................................................................................3
4.1 Covered in Poster..................................................................................................................3
4.2 Covered in Ppt.......................................................................................................................3
4.3 Covered in Ppt.......................................................................................................................3
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4
.........................................................................................................................................................5

INTRODUCTION
Personal and professional development is an important aspect for an organisation and a
single person. It can be described as a plan in which an individual sets their goals, strategy,
objectives and results (Beach, 2012). Professional development consist developing their skills,
attitude, norms and knowledge in respect of understanding of their job and duty at the work
place. It includes increasing skills and knowledge that are necessary for carry out any business
activity in possible and right way. Personal development is considered as an individuals own
development for the purpose of achieving their desired goals and objectives. These two elements
play an essential role in enhancing humans knowledge, ability and skills in respect to
accomplishing tasks in desired period of time. This report contains the study about various
approaches that are used in self management process. A brief discussion on personal and
professional development in respect of attaining goals and objectives. Different learning styles
are also described in an effective manner to increasing the knowledge of learner. Travellodge
hotel is most popular hotel industry, which is famous for their high quality services that are
offered to clients and customers. It is cited at best location from gants hill tube station and little
far from mansions and gardens of valentines park. Travellondge is an ideal option for visitors to
make their trip more comfortable and memorable.
TASK 1
1.1 Different approaches to self managed learning
Self managed learning is play an essential role in progress of each and every person. It
consist as a broad concept of development. It considered as an appropriate tools and techniques
of acquiring experience, knowledge and idea of handling activities that are held in an
organisation form various ways. It is a concept of gathering effective knowledge from different
areas to enhancing the personal and professional growth of an individual. This process is widely
used in accomplishing targeted goals and objectives in desired period of time. Knowledge is
always play an effective role in humans life, their knowledge and skills lead them towards
success and growth. Some self managed learning approaches are explained as under:
Conferences and seminars: This is most effective approach which is applied by large
number of firm in to proper action for increasing skills and knowledge of an individual (Brody,
and Hadar, 2011). Through this approach an organisation provide a wide platform to their
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employees for enhancing their skills and knowledge in form of higher authority of firm or
experienced people or guest. This approach helps in reducing hesitations and nervousness of
people. Through the plate form it is easy for an individual to gather knowledge and idea form
various different people and sources.
Social networking: In today's world large number of population in which adults,
teenagers and younger are included using social networking in very wide range. Mostly people
spend their time on social media. It provides a right direction to developing skills and knowledge
form various different areas through connect with large audience and people. It is an simple path
to connect with various people who are living out side of the country or any other geographical
area or location (.Calderhead, Denicolo and Day, 2012).
(Source: Learning Styles 2017) Visual: It is widely applied approach of learning, it is a best way of making an
understanding about different things and norms that are important for performing any
task or duty. In this representatives of any firm give a significant knowledge and idea for
performing the desired job. Auditory: It is most popular approach of learning in this data and information has to be
delivers by a person or representative who give all relevant idea and knowledge about the
task with the use of various tools and techniques.
2
Illustration 1: Learning styles

 Reading and writing: it is traditional approach of learning in which people can enhance
their skills and knowledge through books, magazines, journals, newspapers etc. in writing
data has to be given in the form of letter or any written formate.
 Kinaesthetic: This is a combination of various approach, in this physical, solitary and
logical approaches are involved. In physical approach finding are come out in the form of
feel or touch. It is based on humans own mental perception (Cleary and et. al., 2011).
1.2 Various ways for life long learning in personal and professional development
As a manager of world famous hotel industry Travelodge, it is very much important for
me to enhance my own skills and knowledge as per the requirements of organisation in respect of
achieving goals and objectives. There are various ways through which it is easy for me to
develop my skills and knowledge: Ready to learn: It is an essential talent of person, who can always ready to learn new and
effective things that are helpful in attaining goals and success. The new learning perform
a significant role in attempting tasks and duty. Setting learning goals: It is required for an individual as well as firm to set their targets
and goals which are essential to be achieved by organisation in respect of maximise their
growth ans success. Engaging in the learning process: It is necessary for person to integrate their self into
process of learning for the purpose of increasing their skills and knowledge. It helps in
making better understanding of elements that are useful for firm. Evaluating learning: In this the effectiveness of learning has to be evaluated by an
individual. It helps a person to keep checking their own self at regular basis. Continuing professional development: It is necessary for learner to carry out all
activities at regular basis for enhancing their skills for performing any task or duty in an
effective manner (Cooke, 2012). Linking higher education with industry: Learner needs to keep their selves updated with
new norms and ideas for increasing qualification in respect of attaining goals and
objectives.
 Apprenticeships: This is most suitable approach for developing own knowledge. In this
the method of on the job training is included through which is is easy for fim tp give
proper and right direction for performing any task.
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1.3 Evaluation of the benefits of self-managed learning to the organisation and individual
Self managed learning is important for every business firm or their employees in respect
of increasing their market position and wealth. Through self managed learning a people can
easily acquire knowledge and idea from various diverse area and sources. The major purpose of
every firm is to use appropriate knowledge , resources and skills to reaching at desired goals and
objectives. It is beneficial for company to hire well educated people in their firm to perform tasks
and duties. Self managed learning is important for an individual as well as an organisation to
improve their working process and performance (Desimone, 2011). The benefits are described as
under:
Benefits to organisation: The basic aim of every firm is to achieving their goals and
objectives in desired period of time. Self managed learning helps an organisation to improve
their performance. Some are described as below:
 Firm is mainly focused on providing effective idea and knowledge to their employees for
fast completion of work and job.
 Through self management approach organisations can get more skilled and educated
people in their firm who are more effective for company to attract large number of
buyers.
 As a well reputed company Travelodge hire highly educated people who are having a
vast area of knowledge in different languages just for attaining their foreign clients and
customers.
 They design an effective recruitment process for hiring best people among large number
of applicants.
 It is necessary for firm to assign right task to right person as per their skills and
knowledge.
 With the use of self managed learning people can easily improve their knowledge for
performing any particular task and duty. This approach helps an organisation to give role and responsibilities to employees who
are selected by employers on the basis of their extraordinary skills (Ebert-May and et. al.,
2011).
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Benefits to an individual: Self managed learning learning play an important role in getting more
easy and comfortable life. Employees are major assets for firm who helps in achieving goals and
success. Some benefits are described as under:
 It helps an individual to performing an appropriate task in a right direction.
 This learning gives support in reaching at the position of competitive advantage.
 Learning is important for each and ever individual to enhance their knowledge in proper
way to maintain their professional and personal life.
 It helps an individual to attaining their own desired goals and objectives.
 Provide a direction to improve their own attitude, skills, objectives and norms as per the
given criteria of firm.
TASK 2
2.1Skills and competencies against professional standard and organisational objectives
The company hire well skilled people in their firm for long run. Travelodge is a world
famous hotel which is liked by large number of people for their high quality services. The
attitude and behaviour is based on an individuals religion and culture and knowledge. Every
person having their own set of knowledge and norms in which they behave with other at work
place. There are various skills, which helps in increasing an individuals performance, these are
described as under:
PROFESSIONA
L ABILITY
PRESENT
LEVEL
EXAMPLE IMPROVING
METHODS
INTERPERSON
AL SKILLS
This is my major strength,
which helps me to make an
effective communication
with others who are
available at market place
such as employees,
subordinates and colleagues.
My strength is my power,
the communication skills
helps in attending foreign
I usually attend various
conferences and seminars
to interact with large
number of people who are
belongs from different
state and country.
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clients in an effective
manner to provide them best
and suitable services as per
their requirements. This
skill help me to
communicate with unknown
people who are client of
guest of hotel Travelodge.
NEGOTIATION As a manager of Travelodge
hotel industry it is necessary
for me to establish familiar
environment among
employees and seniors. It is
required for me to make an
effective comparison
between them in respect of
manage each and every task
and duty.
For better negotiation I
have to take some advice
form the top level or the
person who are
experienced.
IT SKILLS It is a most important talent
of mine for which provide
lots of benefits to me. I
usually perform my all
assign tasks and activities
on computer. It helps me to
make an effective time
frame work to manage the
work.
I am taking IT class for
improving my skills and
knowledge about new
tools and techniques.
2.2 Identification of persons own development needs
Personal development is consist as an individuals own progress for achieving cited goals
and objectives. An individual can easily measure their strength, weaknesses, opportunities and
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threats with the help of SWOT analysis. It is important for a person to keep their process of
learning at regular basis because it helps a person to improving their skills and knowledge for
attaining higher job opportunities for their career (Floyd, 2012).
STRENGTH  My major strength is my communication skill, which I have
to use at the time of communicate with others at work
place.
 I have an ability to solve a problem in right manner.
 I am a good advisor, because I take decision after listening
all issues and queries.
 I am very good plan maker for performing any task and
duty.
WEAKNESS  It is important for me to improve my ability to resolve
problems.
 It is required for me to work on my encouraging skills.
 According to the present need I have to develop more
innovative and effective ideas for accomplishing tasks.
OPPORTUNITIES  I need to improve my efficiency to manage my work.
 Leadership styles helps me to find out various job
opportunities for my career.
 Fast learning provide support in understanding of new
things.
THREATS  I got easily hesitated at the time of talking with others.
 Low productivity
 utilisation of various resources.
2.3 Identification of the development opportunities to meet current and future needs
Opportunities helps an individual to meet with the current and future goals for future
purpose. As per my own opinion I have to work on my skills to improve them for effective
utilisation of resources and equipments for completing any job or task. The process of self
analysis it is easy for me to identify my own threats and weakness, on which I need to work for
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improving them. For this it is required for me to set my current and future needs to attaining
growth and success:
Current needs: These are the present need and requirements of an individual, some are described
as under: Resolving issues and conflicts of working environment: Issues and conflicts are
unwanted, they may arise as per persons weakness. So may issues are faced by me at
work place. I have to prepare some plans for facing them in an effective manner and put
my efforts to resolve them. Time management: Major need of every person who are working in an organisation to
manage their time for performing any task and job in an effective manner. I have to
create an time frame work which is suits on our working criteria.
Future needs:
 Growth in career: Every individual is focused on achieving organisational goals and
objectives. Success can be achieved if work has been completed in a well planned
manner. An effective plan management includes implementation, analysis, controlling,
monitoring and evaluation.
Some opportunities are available that has to be taken into proper action by me for meeting with
long as well as short term objectives:
 High range of interaction with colleagues and subordinates.
 Perform an effective role in decision making process.
 Improving the ability of research (Von Haenisch, 2011).
 Use SMART criteria for setting up goals.
 Taking proper guidance from experienced people.
These major opportunities helps me to improve my skills and ability to perform any task or duty.
With the help of these opportunities I have to overcome my threats and weaknesses.
2.4 Plan for personal and professional development.
Planning is very essential part of management. This can be considered as process which
is important for setting a right direction to reach at desired goals and objectives. It is some set of
activity which is prepared by firm in respect of run the organisation in to right direction. My own
personal and professional development plan includes my major skills, the procedure of develop
them and in which period I am going to develop this .
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Personal and professional development plan:
S.
No.
Learning
goals/
objectives
Current
proficiency
Target
proficiency
Development
opportunities
Criteria for
judging
success
Time
scale
Evidence
1 Leadershi
p
Most widely
used style by
me are
authoritarian
and democratic
leadership
style.
As per the
standard of
organisation,
the
improvement
in democratic
is required.
Attending
seminar and
conferences
of well
educated and
experienced
people.
The higher
authority of
firm are
evaluate the
performance
and task
which are
directed by
me.
2
weeks
On the
basis of
judgement
of senior
manager.
2 Motivatio
nal skills
Some time in
critical
circumstances
it is not
possible for me
to encourage
my
subordinates or
co-workers.
Reading new
theories of
learning and
motivation in
respect of
motivate
employees for
improving their
performance.
Class room
lectures,
seminars and
conferences.
The actual
judgement
is given on
the basis of
report.
1 and
½
month
s
Co-
workers
judgement
.
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TASK 3
3.1Process and activities required to implement the development plan.
There is a specific process which is required for modify the abilities of an individual. In
order to enforce a scheme of development, evert single persons needs to follow some process
which will assure the implementation in a proper manner. It is based on the individual learning
style and it is used as a basis to ensure the adaptation of every thing imparted in the event (Van
Driel and Berry, 2012). The following steps to implement the development plan:
 Setting up time scale- The goals and objectives have to be based on SMART manner so
that time will consume at minimum rate which conduct plan.
 Assessment of KSA- The analysis of an employee will be formulated in a way which
boost their ability to do work and raise the productivity level.
 Learning strategy- There are different strategies and style which based on researchers
and they maintain strong theory of strategic based.
3.2Undertaking and documenting development activities as planned.
There are various activities which take place while developmental plan is implemented.
 Training- This is the main event which will be taking place for providing change and
apply development plan for individual. It will include different types of training such as
simulation, role play's etc.
 Learning event- This is considered to be a complete event which will take place and
process the planning, organising, implementing and learning.
 Change management- Individual have to map out the phase of transition so as to ensure
that there are no gap left in the actual change and standardised change.
 Research- The research is required to conduct a successful event which will enable
person in knowing different type of methods and techniques.
 Monitoring and evaluating- This is a continuous process which will conducted by
person and authority as to ensure that learning is resulting in a positive result or not.