Personal and Professional Development

This document discusses personal and professional development, focusing on self-management learning, lifelong learning, and the benefits of self-managed learning. It also covers the evaluation of current skills, identification of development opportunities, and the creation of a professional development plan. The document emphasizes the enhancement of presentation skills, problem-solving skills, and delegation skills, and suggests taking advantage of development opportunities like huddles and regular feedbacks.

Personal and Professional
Development

Table of Contents
INTRODUCTION...........................................................................................................................3
LO1..................................................................................................................................................4
1.1 Approaches of self management learning .............................................................................4
1.2 Ways to encourage life long learning ...................................................................................6
1.3 Benefits of self managed learning .........................................................................................6
LO2..................................................................................................................................................7
2.1 Evaluation of current skills and competencies.......................................................................7
2.2 Own development need and activities attached with the need..............................................7
2.3 Identification of development opportunities to meet the various needs................................8
2.4 Professional Development Puan ...........................................................................................9
LO3................................................................................................................................................12
3.1 Process and activity to implement the development plan....................................................12
3.2 Document development activity as planned........................................................................13
3.3 Critical review about the learning .......................................................................................13
3.4 Updadation of development plan based on the feedback.....................................................13
LO4................................................................................................................................................14
4.1 Solutions for work based problems......................................................................................14
4.2 Varieties of communication style to communicate in appropriate manner.........................15
4.3 Time management strategies................................................................................................15
CONCLUSION .............................................................................................................................17
.......................................................................................................................................................17
REFERENCES..............................................................................................................................18

INTRODUCTION
Personal and professional development is recognised as the process to improve and
enhance skills. To meet the changing demand and requirements of the sector personal and
professional development programs conducted by the company management for the human
resources of the company. In this report National Trust is taken as an organisation. National
Trust is located in UK. National Trust is engaged in supervising cultural heritage of UK and also
to conserve the natural beaurt in UK. This report include various approaches related to the self
management learning. Ways associated with the life long learning associated with the personal
and professional development. Benefits attached with the self management learning is also
summarised in this report. Various aspects attached with personal and professional development
plan is also summarised in this report. All the needs and development opportunities will be a part
of development plan. Various activities to achieve the efficiency of personal development plan
will be summarised in this report. Aspects related to the up-gradation process in self
development plan will also be summarised in this report. Based on the development plan
acquired skills will elaborated in this report. Utilization attached with acquired skills from the
development plan in the professional context will be summarised in this report.
LO1
1.1 Approaches of self management learning
Self management learning is about to improve the aquired skills and also to learn new
skills in process of developing the professional efficiency (Dithole and et.al., 2017). Self
management learning ensure individual to take responsibilities attached with the own learning or
improvement program conducted by the management in organisation. It involves goal setting,
decision aims and responsibilities, orientation in achieving goals and also self reflection of
development activities.
Learning Theory: Learning theory focuses over how the knowledge can absorb, process and
sustain for the longer period of time. Prior experiences are also used while aquiring new
knowledge and skills under learning theory. Methods like Kolb Study is an effective tool in
learning theory. Kolb Study involve concrete experience which enable to do and collect
experience. After collecting the experience reflect observation is use that enable to review and
reflect the experience of learning. This theory also enable to active experimentation that involve

practical experiences of outcomes involved in the learning. The final stage of Kolb Study guides
towards Abstract Conceptualisation that involve conclude the learning.
Learning from research: Learning and acquiring skills with the guidance of various researches
conducted by professionals is one of the approaches of self development adopted by the
management of National Trust (Mehrabian, 2017). This approach enable the management to use
professionals research over time management, work management, skills improvement and skills
adaptation. Various Researches over information technology will also be involved to improve the
technical knowledge related to the information technology.
Advantages:
 Researches are a vary precise approach to improve the skills and knowledge as it conver
all the aspect related to the skill improvement and acquisition.
 Suitable approaches and techniques also guided in research that save a lot of time in
planning for the right and productive approach and techniques.
 Researches also guide about the negative aspect that enable the personal development in
the right direction.
Disadvantage:
 Many times researches only drive in one direction of learning programs that reduces the
scope of new dynamics in the development programs.
Conducting Seminars: Conducting various seminars over skill improvement and development
is an another approach towards conducting self development program in organization (Mathis,
and et.al., 2016). This will involve various seminars and meeting with professional towards skill
improvement and development. The management of National Trust is planning to involve and
conduct seminars over skill improvement and development as professionals can guide the
employee's and management in right direction based on the pros and cons attached with such
skills.
Advantages:
 This is a vary professional approach towards the self development in organizations as it
improve the assurity from benefits arises from self development program.
 Professional can guide in detail about every stage attached in improving various skills.

 Professionals are very keen towards analysing about the changing needs and demands of
the sector so the guidance will also enable the employee's to cope up with the changing
needs and demands of the sector.
Disadvantage:
 This is a costlier approach towards self development.
 No assurance of productive outcome.
Reflexive Modernization: The management of National Trust will also enable the reflexive
modernization. This theory drives towards the ideal changes in the sector based on the analytical
review and based on the demand attached with the ideal changes this theory guide about the
required skills to adept such changes effectively. This approach is more towards meeting the
future requirements and necessary of the sector.
Advantages:
 Well efficient approach to meet the future need and demand of the market.
 Proper approach towards advancing the skills of employee's.
Disadvantage:
 This theory is more based on the predictions about the future that involve the huge risk
aspect in the self management programs.
 Many times the proper guidance is not accessible in this approach.
Conducting seminars and learning from researches will be the prioritise approaches for
the management of National Trust as both the methods of self improvement guided the
management in the more professional manner. The management will also implement the aspect
of reflexive modernization with the professional guidance in seminars. All the approaches are
usable in different context and also cover needs of National Trust related to the self development
and management.
1.2 Ways to encourage life long learning
Lifelong learning is a continuous process of learning to parsuit the new information and
knowledge associated with the market (Evers and et.al., 2019). Based on the changing needs and
demands lifelong learning is implemented to improve the professional competency of
employee's. Several ways that can encourage the life long learning is as follows.
Provide financial support: The management of National trust can encourage the initiative of
life long learning by giving financial support to employee's. Financial support will enable the

employee's to bring suitable learning resources that can guide the employee's towards the right
direction in life long learning (Welford, 2016). Most of the time employee's skip to engage with
life long learning due to the financial issues as it requires financial assistance as well so by
providing the financial resources the management can effectively encourage and promote life
long learning.
Subscribe to trade magazines: The management can also subscribe trade magazines for the
employee's to give the right direction to the lifelong learning. Access of magazines will provide
the complete measures and techniques in respect to lifelong learning to employee's.
Convey the benefits: Conveying the benefits attached with lifelong learning is among the
primary ways through which management of National Trust can encourage all employee's
towards the lifelong learning. This will also boost the energy level of employee's towards
lifelong learning.
1.3 Benefits of self managed learning
Various benefits involved in self management learning that can be summarised as
follows.
Improve efficiency: Self management learning enable the employee's and management to learn
new skills and also to upgrade the acquired skills that improve the work efficiency of employee's.
Management also access the benefits by achieving better productivity of employee's.
Improve awareness about the future need: Self managed learning make aware the employee's
and management to analyse the future need and based on the analysis implement various changes
to improve the work efficiency.
LO2
2.1 Evaluation of current skills and competencies
Based on the self analysis and analytical review of self appraisal few skills has identified
by being in the position of manager. Such skills effectively improved the work efficiency.
Oral communication: Being in the designation of manager communication is a primary aspect
of my work. In the entire day routine to implement several operations the manager need to
communicate with hundreds of people in organization and that too possible only with the help of
oral communication (Mascarenhas, 2019). Oral communication helped me to convey the idea or
process to lower designated employee's and many times to upper authorities in the organization

also. Self awareness also enabled me to make effective oral communication with all the
associated entities to the work.
Problem solving skills: Being in the managerial role in organization problem solving skill play
the major part of work. Manager need to face several problems attached with different operations
of the organization. After analysing the problem suitable solutions needs to be granted of such
identified problem.
2.2 Own development need and activities attached with the need
To better implement the responsibilities attached with the managerial position I need to
develop and improve few of my skills.
Presentation skills: Being in the managerial position to have the well efficient presentation
skills are mandatory. Presentation skills will improve my operational efficiency. I will work on
my body language, confidence, eye contacts during presentation, and also on collecting feed
backs from my colleagues about the effectiveness (Niemi, 2018). Feedback from colleagues will
also involve taking guidance about the negative aspects of the presentation. To improve the
presentation skills I also need to take professional guidance about the content. Planning related to
the improvement in presentation skills will also involve the computer skills. Presentation usually
conducts over power point so to have the quality knowledge of various features of power point is
necessary. In process to improve presentation skill I will also work over improving the voice
tone. Improving voice tone will involve making the voice tone more audible for all the listeners
so I will focus to make it more clear. Listening is also a crucial aspect of the effective oral
communication as the outcomes of the oral communication is generally depends over the
listening ability of the listener so I will also work over improving the listening ability.
Problem Solving Skill: Being in the position of manager problem solving skills play the very
crucial role of my job efficiency. I need to face each and every obstacle that becomes a part of
any operational activity. Improving the problem solving skill involve problem identification,
problem assassination, identification of suitable solution and also to implement such solutions.
All such aspects enable the manager to tackle every problem effectively and also to improve the
operational efficiency (Shibutani, 2017). I will take the professional guidance over problem
identification and problem assassination to get the proper brief about the problem. Problem
solving skill also involve resource analysis. Many times the problem is associated with the

company resources so to analyse about the resources is also a crucial aspect of the problem
solving skill.
Delegation skill: Being a manager I need to operate various operations in process to
conveniently conduct the company's operations and to delegate various position in the
organization hierarchy is one of the major role. Delegation of job position involves various skills
such as observation skills, identification skills and other associated skills that enable the manager
to delegate positions in the organization effectively.
2.3 Identification of development opportunities to meet the various needs
Based on the needs related to the skill improvement various development opportunities is
identified to improve the efficiency of such skill improvement that are as follows.
Taking Huddles over improvement: Taking huddles by the senior authorities is one of the
potential aspect in the development opportunities related to the skills improvement (Zhang and
Lee, 2019). Huddles conducted by the senior management over skill improvement and
development also motivate to the trainee to improve the focus over learning. Huddles taken by
senior authorities will also involve the experience sharing about the processes attached with the
skill improvement various possible development in the learning process and practices can also be
implemented with the help of huddle to improve the operational efficiencies out of such huddles.
Regular Feedbacks: Regular feedbacks by both trainee and trainer about the skills
improvement. This will enable the trainer and manager to focus over negative aspects of the
skills improvement process and also the posible ways to remove such negative aspects. This will
improve the professional efficiency of training. Regular feedbacks will enable the trainer to
guide about the development in the trainee.
2.4 Professional Development Puan
Objectives Priority Actions Resources Time Improvement
Measurement
Aim and
Objective
setting
High Setting the
ultimate goal
of the training
program and
also to set
General
stationary will
be involved to
implement this
1 Hour Performance
improvement
review.

individual
objectives
behind
conducting
various
sessions
(Drobyazko,
2018).
action.
Improving
Presentation
Skill
High Confidence
building
session.
Professional
guidence for
improving
body
language.
Session over
information
technology for
proper and
effective
presentation of
content.
Sessions over
content
writing.
Technique
learning over
work
assassination.
With the
support of
senior
authorities
sufficient
budget will be
finalized to
implement
various
activities
attached such
as hiring
professionals
of IT, content
writing,
confidence
building,
analytical and
other
professionals.
1 Week Feedback
review will be
implemented
by the senior
authorities
after
measuring the
improvement.
Measurement
will also
involve
analytical
review about
the
improvement
that will also
involve
negative and
suitable
development
points.

Q&A session.
Presentation of
trainee.
Problem
Solving Skill
High Sessions over
problem
identification
and
assassination.
Session over
resource
management.
Time
management.
Work
management
session.
Professional
meet up about
the
observation
skill.
Q&A Session.
Trainee
presentation.
Budgets will
be set.
Professionals
will be hired.
Work schedule
will be
restructured
based on the
timing of
sessions.
2 week Performance
measurement
will be used.
Analytical
review will be
conducted to
analyse the
productivity.
Comparative
analysis tool
will also be
used that will
involve
performance
before training
and after
training to
measure the
outcomes of
training.
Delegation
Skill
Medium Actions such
as meditation
sessions to
Proper
portfolio about
the candidates
1 Week Performance
measurement
tool will be

improve the
observation.
Candidate
assassination
to analyse the
strength and
weaknesses of
employee's.
Academic
review of
candidates for
various
positions.
Q&A Session.
Trainee
presentation
(Boshyk, ed.,
2016).
for various
designations
will be
arranged with
the support of
HRM.
Personal
interview
sessions will
also be a
valuable
resources for
this activity.
utilized to
measure the
improvement.
Learning Achievement: Learning achievement involvement all the developments as a result of
the learning programs. All the potential improvement in learners at the end of entire learning
program is considered as learning achievement.
Feedback from other's: Taking feedback play the crucial role in the development process at the
end of learning. Feedbacks are the result of monitoring over learning schedule, coaching and
other tutors can assess the improvement and give feedbacks. Usage of internet is also a possible
tool for learning and based on the conclusion possible improvement can be conducted with the
guidance of internet. Feedback can also be provided by other co learners about the developments.
Self assessment is also an effective tool for improvement by observing feedbacks by self.

LO3
3.1 Process and activity to implement the development plan
For implementing the set development plan effectively various processes and strategies
will be implemented that can sufficiently cover all the crucial aspects of the development plan.
Setting Goal: To implement the various activities involve in the self development plan
effectively its important for the manager to set the ultimate goal in the beginning of the
development plan (Owens, Wilson and Abell, 2019.). Setting goal will involve the ultimate
reason behind doing various activities attached with the self development. Personal development
plan is a long process comprises with multiple activities along with the work so to keep focus in
the entire development program is not easy and goal setting play the crucial role in the respect of
keeping the trainees well focused during the entire training activities.
Hiring Professionals: To implement the various sessions involved in the development plan
respective professionals associated with the various skills such as IT professional, management
professionals and other trainer that can convey all the crucial aspects of various skill
development and improvement. Improving skills with the professional guidance of the
professionals is a crucial aspect of the training so to hire the effective and well efficient
professional will play the key role behind the success of the self development program.
Scheduling Sessions: For implementing the development plan various sessions will be
scheduled of expert professionals (Rautenbach and Rothmann, 2017). To arrange the timing of
professionals and the manager will also be a tough task in scheduling. This will also involve
possibilities of situational changes in the scheduled sessions.
Conducting Sessions: Based on the schedule various sessions over skill development such as IT,
time management, work management, confidence building, motivation building , observation
skills and delegating skills will be conducted. This will also involve development analysis by the
professionals after taking such sessions. To measure the development professionals will conduct
the Q&A sessions that will give a brief analysis about the improvement. The efficiency of the
development plan is majorly depend over the efficiencies of the sessions so the timing will play a
crucial role in implementing the sessions.
Short presentation about the session: At the end of every session a short presentation will be
conducted by the professional that will involve highlighting the major points involved in the

sessions. This will enable the trainees to racall the main points involved in the sessions even after
conducted the session.
Feed Back: Taking feedback is the final stage of development program. This will involve rating
the entire development program based on the efficiencies. The rating in the step will also involve
the ratting of the professionals. Feedback will also inviolve ratting over various practices
involved in process to improving all the skills (Mackay, 2017). Inspite of the ratting feed back
will also involve the issues faced by the trainees during training this will give scope to senior
authoritis to solve such issues faced during the training. Taking feedbacks about the training
sessions will enable the senior authorities to make a suitable development in conducting the
future training of the organization.
3.2 Document development activity as planned
This process involves reviewing the possible improvement in all trainees after the various
sessions are conducted about the development plan. Professional trainer will rate each trainee
about the development in all the associated skills of training. The trainers will also analysis the
presentation of the trainee at the end of each sessions to analyse the improvement in knowledge
and skills. Trainer will submit the development report of each trainee to the senior authorities of
the organization.
Skill Outcome Possible development
Presentation skill After implementation
of the entire learning
program it can be
summarised that this
skill has improved at
some extent.
Presentation skill
seeks more practice to
grow and develop.
Presentation skill can be improved with the
practice.
Problem solving skill Training program has
supported in
improving the
techniques to solve
Situation analysis can be developed with more
observations.

the problem.
Due to the training
analysis about the
problem has
improved.
Delegation skill Training has
supported in
improving the
delegation skill.
Observations can become keener with the
support of constant practice.
3.3 Critical review about the learning
Critical review about the training will involve the critical analysis by the learner. This
process involve the critical review about the various activities involved in conducting various
sessions of IT, time management, work management, observation skills and other sessions
involved in the training sessions (Stachová and et.al., 201). This process will involve the ratting
for various sessions involved in the training and the review will also involve the potential
efficiecies of all such sessions. The ratting will enable the senior authorities to take various
suitable measures to improve the effectiveness and efficiencies from the training. This process
majorly based on the personal thoughts and experience of trainee from the training. Personal
experience efficiently influences the ratting in this process. Skill development play key role in
meeting all needs of professional. Such training programs has guided in improving the skills
such as delegation skill, problem solving skill and other key skill. Communication has also
improved with the support of such development plans. Learning is a continuous process so the
learner needs to put continuous efforts in order to develop different skills and abilities. Training
can be more significant by implication of more practical approaches to learn.
3.4 Updadation of development plan based on the feedback
Based on the ratting in feedback possible development will be involved in the training
program to improve the efficiency of the training (Samwel, 2018). Feedback will enable the
senior authorities to create suitable changes for various aspects such as conducting sessions,
schedule of sessions, practices involved in the sessions and other suitable actions to improve the

effectiveness of sessions. The process of up-gradation will involve reviews of both trainer and
trainees so the effective steps can be taken for the productive improvement and development in
the training sessions.
Objectives Priority Action Resources Time Improvement
measurement
Aim and
objective
setting
High Setting the
ultimate goal
of the training
program and
also to set
individual
objectives
behind
conducting
various
sessions.
Analysing the
total
development
program to
set the proper
objectives of
the
development
program.
General
stationary
will be
involved to
implement
this action.
Feedback
from senior
management
over the
objectives set
for the
development
program.
3 Days Performance
improvement
review.
Improving
presentation
skill
High Confidence
building
session.
Professional
guidance for
improving
With the
support of
senior
authorities
sufficient
budget will be
1.5 Week Feedback
review will be
implemented
by the senior
authorities
after

body
language.
Session over
information
technology
for proper and
effective
presentation
of content.
Sessions over
content
writing.
Technique
learning over
work
assassination.
Q&A session.
Presentation
of trainee.
Senior
management
sessions.
Practical
based
training.
finalized to
implement
various
activities
attached such
as hiring
professionals
of IT, content
writing,
confidence
building,
analytical and
other
professionals.
measuring the
improvement.
Measurement
will also
involve
analytical
review about
the
improvement
that will also
involve
negative and
suitable
development
points.
Problem
solving skill
High Sessions over
problem
identification
and
assassination.
Session over
Budgets will
be set.
Professionals
will be hired.
Work
schedule will
2 week Performance
measurement
will be used.
Analytical
review will be
conducted to

resource
management.
Time
management.
Work
management
session.
Professional
meets up
about the
observation
skill.
Q&A
Session.
Trainee
presentation.
Practical
based training
will improve
the problem
solving skill.
Case study
will project in
this session.
be
restructured
based on the
timing of
sessions.
analyse the
productivity.
Comparative
analysis tool
will also be
used that will
involve
performance
before
training and
after training
to measure the
outcomes of
training.
Outcomes of
the case study
will be
measured.
Delegation
skill
High Actions such
as meditation
sessions to
improve the
observation.
Candidate
assassination
Proper
portfolio
about the
candidates for
various
designations
will be
2 Week Performance
measurement
tool will be
utilized to
measure the
improvement.

to analyse the
strength and
weaknesses
of
employee's.
Academic
review of
candidates for
various
positions.
Q&A
Session.
Trainee
presentation
Practical
observation
training.
arranged with
the support of
HRM.
Personal
interview
sessions will
also be
valuable
resources for
this activity.
LO4
4.1 Solutions for work based problems
Based on the analytical review over work based problems various techniques are suitable
to minimise the effect of work based problems.
Identification of issues: To identify the actual issue is crucial in process to implement possible
development to improve the efficiency. Solutions for work based problems can only be derived
after identifying the actual problem involved in the work. Issue identification will also enable the
management to implement the right strategies and frame work to implement the work.
List of possible solution: After identifying the actual problem the possible solutions to trace
such problem is make. Solutions will be based on the identification of problem. Many times this
also involve the resources of the organization if the problem is based on the lacking of resources.
Selection of appropriate option: After identification problem all possible solutions are analysed
and based on the analytical review of each possible solution most convenient and productive

solution implement to overcome the impact of such issue (Coates, 2019). Selection process of
appropriate option also involve the critical review about the option that will involve pros and
cons of such an option. Analysis of pros and cons will give the guidance to the management
about the future implication of such option over the organization. Possible effective measures
also take to overcome any identified negative aspect of the option.
Document the solution: After implementing all the above stages the option or solution is
documented to keep the records about the solution. This will enable the management to guide
about the issue if anytime in the future the organization face the same problem then such an
option can be implemented to resolve such issue.
The visitors can also analyse the problem and take a suitable solution based on the above
mentioned techniques or stages. Visitor team already addressed the problem so the problem
identification can be skilled so the visitors can focus possible options that is to complaint the
higher authorities about the harassment and the authority will take a suitable action based on the
regulations.
4.2 Varieties of communication style to communicate in appropriate manner
Covered in Poster.
4.3 Time management strategies
Time Management Strategies Implementation
Prioritising workloads This is one of the most effective strategy
which can be used by employees for properly
managing their work as well as for increasing
their performance. Prioritising the workload
mainly relates to identifying the tasks as well
as activities which are important and are of
utmost importance. Through prioritising the
workload, employees would be able to finish
their work before time with greater efficiency.

Setting the work objectives This is the another time management
strategy which can be used by employees of
trust in order to perform their work with
greater effectiveness and to excel in career.
Setting the objectives of tasks and activities is
highly important and crucial where employees
need to set the objectives as well as purpose of
their activities as which activity need to be
given how much time and how much
importance. Setting these objectives will help
employees to manage their time effectively and
will also assist in making necessary changes
within their working style.
Creating timetables This is considered as the most common yet
widely used time management strategy
wherein employees should make a through
time table of their activities along with
allocation of time and resources. An effective
timetable will help them to use the various
resources of work positively and effectively
and thus will help to increase productivity.
CONCLUSION
This report conclude about the approaches of self management learning. Possible ways
are also concluded to encourage the life long learning in organization. Benefits are also
concluded about the self managed learning. Based on the review about the skills a development
plan is implemented to improve the skills. Various activities involved in developing skills
involved in development plan is concluded in this report. Critical reflection is also concluded
based on the activities involved in the development plan to improve the efficiency of such plan in
respect to the future. Various solutions to work based problem is concluded in this report.

Various styles of communication at various organization level is concluded in this report. This
report also concluded about the various time management strategies that can be implemented in
the organizational context.
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