Leadership Styles and Skills of Jeff Bezos

This report reflects on the leadership styles and skills of Jeff Bezos, the CEO of Amazon Inc., and how they have contributed to the success of the company. It discusses the different leadership styles practiced by Bezos, such as transformational, autocratic, democratic, and strategic leadership. The report also highlights the importance of academic and employability skills, such as communication, research, and ICT skills, in becoming a successful leader. The reflection is based on the Gibb's reflective cycle.

Personal and Professional
Development

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
TASK 2..........................................................................................................................................12
Reflection...................................................................................................................................12
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................18

INTRODUCTION
Academic and employability skills comprise skills i.e. interpersonal skills, research,
analytical skills, communication and others that must have in individuals so that they can give
high contribution in organization’s success (Rowe and Zegwaard, 2017). This report is like
reflection in which discuss about employability skills that have developed while evaluating
leadership style and skills of successful leader.
TASK 1
 The main goal of the presentation is to provide better understanding about different
leadership styles that have applied by Mr. Jeff Bezos.
 There has an example of Jeff Bezos who is famous as successful business man and a
great leader in modern era (Warrick, 2017).
 He has practiced different leadership skills and style to make Amazon company
successful in the technology sector.

 In other word, leadership is the ability of leaders to manage and influence individuals or
group of people to coordinate together towards achieving common goal.
 A effective leadership style always supports business to develop and set a vision and
works with company’s staff in gaining projected goals and objectives (Pietraszewski,
2020).
 A ideal leader always supports and directs individuals to work on right track and leads
productivity in their working. Thus, leaders maintain wellbeing of individuals in the
workplace (Solanki, 2019).

• Amazon company pays high attention on different type services such as artificial
intelligence, digital streaming, cloud computing and e-commerce.
 Mr. Jeff Bezos is the CEO of the Amazon Inc. who has given high contribution in making
company successful in the technology market.

 However, Amazon Inc. has established strong global presence in the E-commerce market.
 He posses’ positive attitude so he has become great motivator and influencer in the
modern world.
 Jeff Bezos is not only led success in company but also stay innovative and enthusiasm
it’s staff by involving them in decision-making process and conducting different training
sessions (Mroz, Yoerger and Allen, 2018).
 He still puts more efforts to make Amazon world’s best online retailer company in it’s
sector.
 Jeff Bezos is also famous as idea leader in the 21st century because he posses’ effective
leadership qualities, skills and styles due to this Amazon Inc. has become one of the
largest online retailers in it’s market (Solanki, 2019).
 Transformation leadership style is quite different from others because it assists leaders to
communicate with the team in respect of determining required changes, develops a vision
so that individuals become responsible and perform different tasks productively.

 Autocratic leadership style also posses by Jeff Bezos to keep control on all business
activities that are performed by employees in the workplace. He clarifies all roles and
responsibility of individuals in the workplace so that they perform different tasks in
effective manner (Sischka, Schmidt and Steffgen, 2020).
 Democratic leadership style also follows by Amazon’s CEO through which he retains
highly skilled and talented staff in the workplace and improves productivity of
workforce.
 Thus, CEO of Amazon acts as transformer leaders and encourages individuals to manage
their stress level during peak period as resulted company has enabled to achieve it’s
short-term and long-term goals (Rhodes and Bhawuk, 2018).
 With this leadership, leaders enable to deal with different business situation by applying
different leadership styles.
 Mr. Jeff Bezos is famous as situation leaders as well because he posses’ all characteristics
of situational leaders. So, he does not need more direction from others to deal with hostile
business situation.

 He has followed autocratic leadership style in order to manage entire business functions
and achieves short-term goals in peak period. With this leadership style, CEO often
manage workload of business in peak period and leads competitive advantage for the
company from it’s existing competitors (Koretsky, 2019).
 To retain highly skilled and talented employees Jeff Bezos always practices Adam’s
Equity Model to stay motivated individuals in the company such as he put high efforts to
maintain ideal situation between input and output so that maximize profit can be received
by company (Debnath and Mishra, 2017).
 Strategic leadership style also has adopted by CEO of Amazon to create unique strategy
for the business. This leadership approach plays significant role in Amazon’s success
such as Jeff Bezos acts as strategic leaders and creates unique marketing strategy like
video tutorial, online marketing content, celebrity endorsement, standard quality product
at affordable price, wide brand portfolio etc. through which Amazon Inc. has shortlisted
in top four world’s best online retailer company in the e-commerce sector (Van Vugt and
Smith, 2019).

 Cross-cultural leadership style also posses’ by Jeff Bezos that supports company to
maintain wellbeing of diversified workforce in workplace effectively.
 This leadership quality is not only supported Jeff Bezos to lead satisfaction in customers
but also helps to offer gain creator and pain alleviator product services for the customer.

• For example, He established online retailing company by the name of Amazon. Com at
small scale to hope that one day Amazon will become famous online retailer company in
the world.
• It is denoted by current situation of the Amazon Inc. such as it has successfully succeeded
in the e-commerce market.
• From the above discussion has been analyzed that Jeff Bezos is the ideal business man as
well as leader. He actually puts more efforts to leads immense success in Amazon Inc
through his different leadership styles and qualities (SATPATHY, 2020).
 This is effective leadership quality of the Amazon’s CEO that he often applies in the
workplace.
 There is a reason such as he thought that small group working is quite productive and
innovation type as compared wider group because it creates conflicts among staff.

TASK 2
Reflection
Gibb’s reflective cycle is a self-reflection framework that practices by individuals to
express their experience and feeling which, they have experienced by event or learning. It is
designed by Grahams Gibb’s in 1986. I used this reflective model to share my experience and
feelings which I have achieved while evaluating and analyzing different leadership style and
skills of CEO of Amazon Inc. Mr. Jeff Bezos is the CEO of Amazon Inc who have practiced
different leadership styles and skills in order to lead success in the business (Gibbs' Reflective
Cycle, 2020). I have learnt numerous academic and employability skills which are required to
posses’ for becoming highly competent and career-oriented in future. I have learnt
communication skills that is one of the most essential skill because it helps to evaluate own
views in front of others. By conducing research on leadership style and skills of Jeff Bezos, I
understood that for effective verbal communication I need to coordinate my body gesture,
posture and language with my communication then I can communicate with other people more
effectively. In addition, I learnt that written communication skills is also one of the most crucial
skill that plays significant role to express individual’s thought. However, this skill can be
improved by learning new vocabulary, words that are used by people through emails. So, I
decided to improve this weakness by learning new words which posses’ similar meaning to make
my conversation effective. Research skills is one of the other skills that have developed by me
while evaluating leadership styles and skills of Amazon’s CEO which have practiced to make it’s
business successful in the e-commerce market. I have instructed to gather quality information
about Jeff Bezos’s leadership qualities and styles with authenticity, so I have conducted different
research to make my project highly authentic and effective. I also have learnt information
communication technology (ICT) skills while preparing this assignment. Generally, I have
practised different professional methods and technology to send mails to share my content and
thoughts to other. To conduct effective research over Amazon’s CEO, I require to manage time
then I can perform all tasks and activities within time period in respect of making my project
more successful (Oviawe, 2019). I also have faced numerous challenges while working on my
assignment such as I was not able to understand from where to start. This project was instructed
to complete in team that was one of the major issues for me because I never done it before. So, I

used Gibb’s reflective model to evaluate different study and employability skills which have
developed and improved while evaluating different leadership style and leadership qualities that
have applied by Amazon’s CEO to make it’s company more successful in the technology market
and achieved desirable outcomes (Aljuwaiber, 2016). This Gibb’s reflective model comprises six
stages:
 Description: My teacher assigned research assignments to all students in which I also got
an assignment that was “a brief study about Amazon’s CEO leadership style, skills and
qualities through which Amazon has become highly successful business in its sector”.
However, I got to know about different skills that already existed in me while conducting
research. Even others must have to be developed and improved so that they can gain their
future aims and objectives. Assigned research project was effective rather than others
after managing time effectively. Thus, I got to know that I have ability to manage my
time, these skills will support me in future to gain my career goals.
 Feelings: I really feel to relaxed, enthusiastic and happy to gain productive information
about different leadership styles and that have practised by Amazon’s CEO to lead it’s
team on right track so that company can gain it’s framed goals and objectives (Sweet and
et.al., 2019). Through this project, I have developed my existing skills, for which I was
unaware and leads high understanding about different employability skills and leadership
skills that are required to have in individuals to gain advantage of all opportunities in
future perspective. I really feeling good to know that leaders also require to have such
skills like communication skills, ICT skills, negotiating skills, social skills and decision-
making skills. While preparing my research assignment I observed that I was lacking
behind some skills which made me feel disappointed. So, I have decided that I will
develop and improve all such skills from which I am lacking behind because I know that
these skills will improve my personality and make me more suitable for higher posts.
 Evaluation: While conducting research over my research topic, I observed that there were
some good skills which I posses’ like verbal communication, ICT skills and research
skills that helped me to communicate with people effectively and maintain authenticity in
collected information. But I also have faced various challenges as well such as inability
to communicate with people through email, inability to promote number of members in a
team to work in team productively so that effective outcomes can be received (Vasylieva,

2019). I also have realized certain issues while preparing presentation over the project, so
I have decided that I will improve my ICT skills so that I can work on different software
more effectively. I and my team were unable to coordinate with each other in order to
gain projected goals which have led various challenges in management but my time
management skills were effective because that made my team to be completed research
project on time so that profitable outcomes can be achieved.
 Analysis: From the above discussion, it has been analysed that there were various skills
that can be developed and improved while making presentation such as creativity skills,
time management, communication, team-working skills and problem-solving skills so
that right decision can be taken on time. I also observed that individuals have limited
knowledge and time but when they work in a team in that state different personality and
skills improves work performance. There are numerous managers of the companies
adapts different leadership styles and skills in order to influence and motivates others to
put more efforts in their work so that productive outcomes can be received. I have
analysed that I require to improve my weak skills like problem-solving skills, time
management and written communication because these skills will support me in future to
perform different tasks more effectively. Thesebrings attractiveness in my CV that
encourages MNC’s to recruit me during interview session (Al-Daaja, 2017).
 Conclusion: it is second last stage of the Gibb’s reflective model in which portray result
which has gained through above discussion. I have decided that I will improve my weak
areas because these can impact on my overall performance negatively in future. So, I will
convert my weaknesses in my strengths then in future I can become good leader like Mr
Jeff Bezos (Gibbs' reflective cycle, 2019).
 Action: It is last stage of the Gibb’s model that stated actions which are taken by
individuals after analysing their employability skills. I have decided to improve my
written and verbal communication to resolve issues effectively so that career goals can be
achieved within timeframe. That’s why, I have decided to make personal development
plan which will help me in improving my existing skills and knowledge to grow personal
and professional life. Such as:

Skills to be
improved
Resources Activities to be
undertaken
Time to be
undertaken
Evaluation
Oral and Written
communication
communication
class,
participation in
debate
competition,
effective journal
books
I take
communication
classes whereas
trainer make me
learn how to
coordinate eye
contact and body
posture while
communicating
with others. My
senior
authorities
guides me to
read some
famous journal
books and online
classes, writing
some paragraph
so, I followed all
direction to
improve my
weak areas as
resulted I
improve my
skill.
3 Weeks To analyze my
oral and written
communication,
I participate in
debate and easy
competition
which were
conducted in my
collage. I got
good marks over
them and my
seniors and
teachers praised
me about my
oral and written
communication.
Thus, I improve
my weak area.
Team-working
skills
Reading books,
teamwork
projects etc.
I read various
books to
understand how
to coordinate
6 weeks To analyze my
teamworking
skill, I gather
feedbacks from

with people in a
team and works
together
effectively. In
addition, I have
planned I will
improve this
weak area so i
select those
research projects
on which I have
to work in a
team. On serious
note, I put more
efforts to work
in a team
effectively and
completes
different project
within
timeframe. Thus,
I improve my
team-working
skill.
my seniors and
teachers and
really, I got good
feedbacks from
them.
CONCLUSION
This report has been concluded about different stages of Gibb’s reflective model that has
been applied by me to express my experience which I have experienced while preparing research
project.

REFERENCES
Books and Journals
Al-Daaja, Y., 2017. Leadership and management of strategic change. SEA–Practical Application
of Science. (14). pp.237-245.
Aljuwaiber, A., 2016. Studying MBA Abroad: Integrating Theory with Practice.
Oviawe, M.J.I., 2019. Application of Graham Gibbs Model of Reflection to Improve Teaching
Understanding among Technical Education Students in Ambrose Alli University
Ekpoma Edo State.
Rowe, A.D. and Zegwaard, K.E., 2017. Developing graduate employability skills and attributes:
Curriculum enhancement through work-integrated learning.
Sweet, L., Bass, J., Sidebotham, M., Fenwick, J. and Graham, K., 2019. Developing reflective
capacities in midwifery students: Enhancing learning through reflective writing. Women
and Birth. 32(2). pp.119-126.
Vasylieva, A., 2019. Teachers’ and learners’ reflective functions in the context of competency
based education (model for abridged program students) (Doctoral dissertation,
Молодий вчений).
Solanki, K., 2019. ‘To what extent does Amazon. com, Inc success be accredited to its
organizational culture and ND Jeff Bezos's leadership style?. Archives of Business
Research. 7(11). pp.21-40.
Mroz, J.E., Yoerger, M. and Allen, J.A., 2018. Leadership in workplace meetings: The
intersection of leadership styles and follower gender. Journal of Leadership &
Organizational Studies. 25(3). pp.309-322.
Sischka, P.E., Schmidt, A.F. and Steffgen, G., 2020. The effect of competition and passive
avoidant leadership style on the occurrence of workplace bullying. Personnel Review.
Debnath, G.C. and Mishra, S., 2017. HISTORY OF LEADERSHIP THEORIES. Leadership &
Management: Integrated Politics of Research and Innovations. p.10.
Van Vugt, M. and Smith, J.E., 2019. A dual model of leadership and hierarchy: evolutionary
synthesis. Trends in Cognitive Sciences. 23(11). pp.952-967.
SATPATHY, M.K., DEMOCRATIC LEADERSHIP IS THE ESSENCE OF BETTER
PRODUCTIVITY & EMPLOYEE MOTIVATION.
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%20developed,structure%20to%20learning%20from%20experiences.&text=Conclusion
%20about%20what%20you%20learned,changes%20you%20might%20find
%20appropriate.>
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