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Conflict Management Skills for Management

   

Added on  2021-02-19

9 Pages2628 Words287 Views
Personal and ProfessionalSkills for Management

Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1Knowledge and understanding of conflict management.............................................................1Clear understanding of coaching and its benefits.......................................................................2CONCLUSION................................................................................................................................5REFERENCES................................................................................................................................7.........................................................................................................................................................7

INTRODUCTIONConflict management is consider as an important process of eliminating the negativeimpact of issues. The main aim of conflict management is to enhance group outcomes andlearning that help in improving performance of company and its workers also. Thus, it isimportant for manager of company to implement strong conflict management skills within theirbusiness that help in developing the positive impact by reducing negative things (Abdulla andKumar, 2016). Mainly, conflicts are arise between co- workers, supervisors, subordinates,employees and external stakeholders like suppliers, customers, regulatory agencies and manymore. For managing the same, company needs to develop effective conflict management skills tomaintain positive working environment for workers so that they can easily perform their taskwithin more efficiency and at the same time also develop positive relation with others. Currentreport is based on different practices of conflict management that support company in managingconflicts appropriately. MAIN BODYKnowledge and understanding of conflict managementConflict management is a practice that help in recognising as well as dealing with issuesin a organised and balanced manner. Mainly, it is implemented in business organisation with theaim of resolving issues arise at workplace and between workers. As, it also includes effectivecommunication, problem solving skills, negotiation skills and so on that focus on developingemployees performance of attain all the set goals and objectives of company. In addition of this,conflict management play a crucial role in firm as it refers to the techniques that design to reducethe negative impact of conflicts and at the same time also enhance positive outcomes. This willsupport in improving productivity level of employees within the company. Thus, it is importantfor company and its manager to effectively analysis the issues or disputes arose among worker atworkplace. By this they can eliminate the negative impact on working area and also tries tomanage the same. For an example, bias behaviour of top management towards employees alwayscreates conflicts at workplace (Benson and Enström, 2017). As top management is more concernwith their favourite employees in comparison to other workers working at workplace. This canbe negatively impact on workers motivation and productivity as well. Through this, employeescreate issues while performing task activities and develop negative working environment1

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