Personal Development Portfolio for BSc Business Management BMP4001

This personal development portfolio covers self-reflection on personal learning and development, transferable skills, personal development learning log, action plan, and CV for BSc Business Management BMP4001.

BSc (Hons) Business Management
BMP4001
Professional and Academic Skills Development
Personal Development
Portfolio
Submitted by:
Name:
ID:
1

Contents
1.0 Self-reflection on personal learning and development, and the
transferable skills 3-5
1.1 Identification and reflection on my approach to personal learning and
development 3
1.2 Identification of the transferable skills I have already developed by
attending this module 4
1.3 Skills I would like to develop during my academic studies, personal life
and the workplace 4
2.0 Personal development learning log 5
3.0 Action plan 8
4.0 CV 11
References 12
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1.0 Self-reflection on personal learning and development, and the
transferable skills
During the period of learning and the development of several skills, Self reflection is
consider as an essential concept for the personal development of am individual. It has been
found as essential to understand the basic concepts which leads to the development of career
of individual (Al-Mashraie, Chung and Jeon, 2020). The productivity of an individual can be
enhanced through the development of skills of individual related to the field of career. I have
to work for the development of several strategies through which I can enhance my skills and
achieve higher marks to attain a good position in the reputed organization.
1.1 Identification and reflection on my approach to personal learning and
development
The personal development refers to the procedure of which are lifelong in feature
which help the individuals in in assessing the qualities and skills in order to attain the desired
goals and objectives along with the maximization of their potential. In order to gain the
employability chance, it has been found as important for the individual to set their goals in
their lives. I developed the goals of enhancing the specific set of skills and goals, it will help
in developing skills within me which help me in completing all the tasks in an effective and
efficient manner along with bringing the effectiveness in my career. I have to work on my
skills, in order to develop my career in the marketing field. I have identified several skills
which are found as necessary to have in an individual in order to become the Marketing
Executive Manager. Through the analysis of CW 1, I found that I already have various skills
of marketing executive manager which I develop while I was pursuing my academics. I also
develop some skills within me through performing several programs or events and these
skills are helpful in making my career more effective in future. On the other hand, I also
realized that the I also have lack of some skills which are necessary for the development of
my career. For the purpose of attaining the profile of marketing executive manager, I have to
work on my weaker sections which include language skills, knowledge of relevant laws and
regulations along with the culture awareness skills.
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1.2 Identification of the transferable skills I have already developed by
attending this module
 Information technology: While performing business operations, the involvement of
technology plays a vital role because it introduce the effectiveness and efficiency in
the working performance (Al-Weshah, Al-Manasrah and Al-Qatawneh, 2019). The
task become more easier in comparison to the manual process. Through attending the
several sessions during my academics, I developed the kills of adopting and using the
technology in my workings. It result in becoming the professional in using the
computer and technology in order to complete the assigned tasks in an effective and
efficient manner.
 Listening: As a marketing executive manager, it is necessary to have proper listening
skills as well along with the communication skills. I also worked on my listening
skills during my module. Through the use of listening skills, I can properly listen and
understand the views of customers and my team members.
1.3 Skills I would like to develop during my academic studies, personal life
and the workplace
At the time of my academics, I found that the development of some skills within me help me
to achieve a good position in a business organization. Below mentioned are the several skills,
which I decided to develop within me; Communication Skills: It is found as the essential skill which an employer want in
their employees. My specialization area of studies are finance and marketing. I have
selected the marketing field to develop my career because of my interest. The
communication skills of a marketing executive or manager plays an important role as
it help them in developing the strong and effective relationship with the customers
which leads to the increase in productivity and profitability of a business
organization.
 Analytical and Research skills: In order to perform the business operations, the
management of firm face several problems. It has been found that the management of
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organization have to take effective decisions on the basis of outcome of research
done by the marketers. In addition to this, the research skills help me in doing the
research related to the needs and requirements of customers.
2.0 Personal development learning log
Date of
event
What was the
development
activity?
What was I
expecting to learn?
What have I
learned?
How will I
apply this
learning?
GBE Team
Presentation
I get a task of
delivering a group
presentation on the
topic of Global
Business
Environment. I was
expecting that this
presentation help
me in developing
several skills within
me such as
coordination which
is a crucial skill
which is necessary
to have in the
employees while
working in the
business
organization. While
performing the
business operations
in the team, it is
necessary to being
coordinate with
This event result
in bringing the
improvement in
my knowledge
which are related
to the impact of
on going
recession. It also
leads to the
development of
skills of team
player in myself.
Along with this,
it also result in
the development
of engagement
skills within me
with a focused
discussion.
These skills are
useful in my
academics also
because I have to
do group
It aids in the
development
of skills of
team player. It
state that I
have abilities
to perform the
task in group
or team
through doing
proper
coordination
with all the
members of
team.
Through the
use of these
skills, I can
perform the
business
functions in
an proper
manner.
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others for the
purpose of
performing all the
operations in an
effective and
efficient manner
and attain the
desired goals.
discussion in
each and every
module which I
learn during my
studies.
Marketing
Group
Assignment
The teachers asked
me to prepare the
effective marketing
strategy for a chain
of restaurants. I was
expected to
enhancing the
decision making
skills within me. It
also help me in
working on my
skills related to the
research.
This event create
the interest
within me
related to the
marketing sector
because I did not
have much
interest in the
marketing field
before I
performed
marketing
assignment. I
found that the
field of
marketing is
such a wide
concept in which
I can work in an
effective and
efficient manner.
Through this
event, I started
majorly on the
These skills
can be used
by me in
identifying
and
determining
the
requirements
and needs of
customers
which is
found as
crucial in
making
decisions at
work place.
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performance of
business
strategy. Along
with this, I also
develop research
skills within me
because it is
necessary for the
marketing
executive to do
proper research
on the current
trends, so that
they can develop
the effective and
goal oriented
strategies of
marketing.
Finance and
Investment
Excel Workshop
Through this event,
I was expecting the
development of
excel skills, which I
can use to manage
the financial
accounts in the
business
organization. One
more outcome,
which I was also
expected is the
knowledge of
It aids to the
development of
interest within
me related to the
calculation of
statistical data
through the use
of excel
spreadsheet.
Through this
event, I also
started working
with the use of
The
application of
several
software
result in the
completion of
all the tasks in
a time and
cost effective
manner with
higher
accuracy. It
has been
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relevant software
which can make the
business operations
more easy.
different
software which
make the
functioning of
business more
easy.
found that the
manual
calculation
have higher
chances of
mistakes
whereas the
application of
these software
totally remove
these chances.
3.0 Action plan
What do I want to
learn?
What support
and resources
will I need?
What do I have
to do?
How will I
measure success?
Target date
for review?
Language Skills For the purpose of
gaining the
position of
marketing
executive and
manager, it is
necessary for me
to develop the
language skills
within me because
it help me in
communicating
with the customers
In order to
bringing
improvement in
my language
skills within me,
I have to enroll
myself in the
course of
language
learning.
At the time of
completion of my
language learning
course, I have to
give exams which
help me in
analyzing my
achievement of my
course. I can
measure my
language skills
through the result of
exams of language
6 months (By
June 2022)
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in different
language. All the
customers are
living at different
locations use
different
languages to
communicate with
others. In order to
communicate the
information
related to the
products and
services, I have to
communicate with
them in their
languages.
learning skills.
Culture Awareness It has been found
that the demand
and needs of
people with
different culture is
different and this
culture has been
mostly change
with the locations.
Because people
living in different
locations have
been found as the
I can work on my
skills of culture
awareness
through knowing
about the history
of different
cultures. Several
of books and
journals are
already available
which can help
me in growing
the skills of
The skills related to
the awareness of
culture, can be
measured through
the outcome of of
the practices which
I will perform to
bring the changes in
the products and
services as per the
culture of
customers.
4 months ( By
end of the April
2022)
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different in culture
as well. In order to
provide the
products and
services, I have to
work on
understanding the
culture of people
living in the
different locations.
culture
awareness.
Knowledge of
relevant laws and
legislation
It has been found
as essential for all
the business
organizations to
perform their
business
operations in an
effective and
efficient manner.
For the same
purpose, the
marketers of
business
organization have
to know about the
laws and
regulations which
are being
developed by the
government of
specific country.
I can get the
effective
knowledge of all
the relevant laws
and regulations
by completing
any law diploma.
In addition to
this, in order to
grow the
knowledge
related to the
laws of corporate,
I have to study
the books and
journal of
corporate laws
which include the
complete
description of
laws related to
The result of
diploma help me in
measuring the
knowledge of
relevant laws and
regulations. I can
perform all the
tasks and operations
in an effective and
efficient manner
through following
all the laws and
regulations as it
result in the
effective
performance of
operations and
creating positive
reputation in the
market as well.
6 months (By
June 2022)
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Performing
business
operations in
lawful manner
result in the
enhancement of
positive reputation
of business
organization in the
market.
the corporate
world.
4.0 CV
Curriculum Vitae
ABC
Address: XYZ Street, London, United Kingdom
Contact Details: XX-XXXX-XXX
Email: [e-mail]
Objective:
To develop my career in marketing field through working as a marketing manager and using
my knowledge and skills in the best possible manner which result in the benefits of both
organization as well as my career.
Qualification
 Diploma in marketing field (2016-2017)
 Master Degree in marketing (2017-2019)
Skills
 Good knowledge of Information Technology
 Effective Listening Skills
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References
Al-Mashraie, M., Chung, S.H. and Jeon, H.W., 2020. Customer switching behaviour analysis
in the telecommunication industry via push-pull-mooring framework: A machine
learning approach. Computers & Industrial Engineering, 144, p.106476.
Al-Weshah, G.A., Al-Manasrah, E. and Al-Qatawneh, M., 2019. Customer relationship
management systems and organizational performance: Quantitative evidence from
the Jordanian telecommunication industry. Journal of Marketing
Communications, 25(8), pp.799-819.
Arrive and et. al., 2019. The involvement of telecommunication industry in the road to
corporate sustainability and corporate social responsibility commitment. Corporate
Social Responsibility and Environmental Management, 26(1), pp.152-158.
Bai and et. al., 2022. Drivers of Mergers and Acquisitions in the Telecommunication Industry:
The Differences between Blockbuster and Small M&As. International Journal on
Media Management, pp.1-18.
Bansal, G., Anand, A. and Yadavalli, V.S.S., 2020. Predicting effective customer lifetime: an
application of survival analysis for the telecommunication
industry. Communications in Statistics-Theory and Methods, 49(10), pp.2305-2320.
Chorvátová, B. and Štarchoň, P., 2020. Franchising and Customer Experience Management in
Telecommunication Industry Phenomenon—Literature Review (2011–2018). Data-
Centric Business and Applications, pp.179-204.information Systems (ICACSIS) (pp.
513-518). IEEE.
Saputra, D.A., Handayani, P.W. and Satria, R., 2019, October. Customer Relationship
Management (CRM) Implementation Evaluation Using Maturity Assessment in
Telecommunication Industry: Case Study of an Indonesian Company. In 2019
International Conference on Advanced Computer Science
Tan and et. al., 2020. Disruptive innovation and technology ecosystem: The evolution of the
intercohesive public–private collaboration network in Chinese telecommunication
industry. Journal of Engineering and Technology Management, 57, p.101573.
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