Learning Development: Communication & Leadership Skills Report

This report details a personal learning and development journey, beginning with a self-assessment using a coaching tool. The assessment identified communication and leadership skills as key areas for improvement. The report then utilizes the GROW model (Goal, Reality, Opportunity, Way forward) to analyze these skills. The communication section focuses on enhancing active listening and recognizing non-verbal cues, with goals set for improvement within specific timeframes. The leadership section addresses weaknesses in decision-making and emotional intelligence, aiming to improve the ability to handle teams and make critical decisions. The report concludes by emphasizing the importance of these skills for both personal and professional success, including a detailed appendix outlining the skills and areas for improvement.

LEARNING DEVELOPMENT

TABLE OF CONTENT
 Introduction
 Self assessment
 Communication Skill
 Leadership Skill
 Conclusion
 References
 Appendix

INTRODUCTION
 Personal learning and development is a procedure that work towards
the personal growth by expanding the amount of self-awareness and
knowledge along with improving individual’s personal skills.
 It helps an individual to have personalized vision for future
perspective which provides clear idea about the fields which requires
certain improvements.

SELF ASSESSMENT
 As per the assessment test that had been conducted by me with the help of coaching self-assessment
tool, it has been evaluated that the 2 key areas in which I need more development in order to achieve
success in my future terms are Communication skills and Leadership skills.
 This concept has been described with the help of GROW model which illustrates in four stages i.e.
Goal, Reality, Opportunity and Way forward.

COMMUNICATION SKILL
 Goal: I have analysed with my complete evaluation
that I highly require preparing goals in order to
improve communication skills such as I want to
enhance my active listening abilities within a period of
6 months as this is the major goal in order to improve
communication abilities. This is the ultimate way to
increase my communication abilities through which I
can able to interpret things in much better way. It
simply involves my serious attention towards the
content that has been provided to me whether in verbal
or written format. For instance, listening, nodding and
maintaining eye contact helps to understand the things
in better context. Another goal consists of recognizing
non-verbal clues within 4 months as it is generally
referring to as non-verbal communication and highly
considerable under certain circumstances.

CONTD.
 Reality: After evaluation of myself with the self-assessment tool, I have realized the reality about
myself that I am not actually good at my communication part. Although I am able to describe
things on much better context but I also require certain improvements according to which I have
prepared goals and the time frame under which I have to achieve those tasks. Right now I am
facing challenges in presenting my accurate idea in front of my colleagues as I feel conscious about
my verbal communication abilities.
 Opportunity: According to me improvement in my communication abilities will help me improve
my life in each and every aspect. From making a simple query to describing a complex
communication, effective skills are highly required. Enhancement in my communication abilities
will help me to secure my future as I can able to face interview challenges in most easy manner
along with high level of confidence. With this, I am able to complete my job role in most fruitful
manner along with avoiding certain mistakes that will hamper me in my future life.

CONTD
 Way forward: In order to increase my communication skill, I
will take certain steps which helps me to increase my
communication ability i.e. I have to over communicate with each
and every people and ask them for their honest feedback. I will
record certain and significant presentations for deal with the
issues in most efficient manner. This will also enhance my active
listening ability. I will ask more and more questions in order to
make myself clear about all the aspects that helps me clarify my
doubts so that I can interpret the things in most accurate manner.

LEADERSHIP SKILLS
 Goal: At the time evaluation of my skills and abilities I got to the conclusion that I lack somehow
behind in my leadership abilities. I had been identified by me while I was doing my task which was
related to leading a group of team of 10 members under which I have to lead the team towards the
completion of task within stipulated time frame and in most appropriate manner. During that point
of time, I felt that I was unable to take decisions after listening to each and every member of the
team and getting confused which will never be accepted by my manager. But after my hard work I
succeed somehow to manage my team for that specific point of time but for future I have to
improve my leadership qualities by making specific goals regarding that.
 Reality: The reality for me is that currently I am lack behind in my leadership qualities as in some
situations I think emotionally rather than thinking in practical manner to effectively handle the
situation as well as the team. Right now I am suffering from a fear that because of my limited
abilities to handle the work or team, I feel conscious about my tasks as well as assignments.
Sometimes my fear lead to decrease in productivity level, increased mistakes and even waste some
crucial opportunities as well.

CONTD
 Opportunity: Enhancement in my leadership abilities makes me highly efficient enough to make
my critical decisions most appropriately. It helps me to set clear and concise goals for the
assignment that has been given to me by my managers. Sometimes the top-level managers are
responsible for taking decisions but sometimes there are certain situations under which others also
have to take necessary decisions and in this, I feel that with increase in my abilities, I am able to
cope up with each and every negative situation. Possessing leadership skills within me helps me to
stick to my decisions and conviction despite the rejection of my opinions by others.
 Way forward: In order to develop and increase my leadership abilities, I have to take initiatives in
each and every situation so that I can able to grab the confidence level which is highly required in
order to handle team of huge members. With listening effectively, I will able to increase my level of
critical thinking through which I am able to motivate my team members so that ultimately a desired
level has been achieved by me.

CONCLUSION
 From the above report it has ben concluded that there are necessary skills that are highly required in
an individual for the betterment of their personal as well as professional career terms.
 After the complete analysis with the career assessment tool method, it has been identified that there
are two important skills which requires certain amount of improvements and thus, necessary actions
should be taken on utmost priority to overcome from such kind of challenges in most rapid manner.

REFERENCES
 Bennett-Levy, J. and Finlay-Jones, A., 2018. The role of personal practice in therapist skill
development: a model to guide therapists, educators, supervisors and researchers. Cognitive
Behaviour Therapy, 47(3). pp.185-205.
 Holloway, S., 2017. The impact of postgraduate studies in wound healing on professional practice
and personal development. WoundsUK, 13(3). pp.44-51.
 Jironet, K., 2019. Feminine Leadership: Personal Development Beyond Polarities. Routledge.
 Slade, M., Blackie, L. and Longden, E., 2019. Personal growth in psychosis. World
Psychiatry, 18(1). p.29.

APPENDIX
Skill Where I am using this skill Ratings / 10 Action I want to take
Listening At the time of collecting feedbacks from my
subordinates.
8 Build patience level
Questioning While handling queries in group discussions 9 Analyse the situation in quicker manner
Giving feedback To my team-mates 8 Take necessary action to grasp things in
rapid ways
Goal setting At the time of completion of task 8 Set desirable goals
Communication To illustrate the goals and objectives of
assignments
7 Over communicate with each and every
person to remove my hesitation
Self improvement While taking grooming sessions 9 Keep myself updated over recent affairs
Analytical To resolve issues and do financial planning 10 Keep solving queries and mathematical
puzzles to keep myself updated
Leadership To lead group of members 6 Through reading and applying strategies
that will enhance my critical abilities