MSc Management: Personal Effectiveness Case Study Report

This report examines personal effectiveness through a case study of Sundar Pichai, analyzing the skills and behaviors that have contributed to his success as a global leader. It explores both the positive and negative elements of his leadership style, including communication, inclusive leadership, team play, resilience, collaboration, and creativity, as well as his perceived weaknesses. The report also includes a reflective statement, assessing the author's own development needs in relation to personal effectiveness, specifically focusing on leadership skills, time management, and decision-making. It outlines strategies for personal development, identifying gaps and potential effects on performance in a competitive environment. The report emphasizes the importance of skills like leadership, adaptability and integrity for achieving success, based on the author's self-assessment and the case study analysis.

Personal Effectiveness

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY ..................................................................................................................................3
Case Study Review ....................................................................................................................3
Reflective Statement ..................................................................................................................7
CONCLUSION .............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Personal Effectiveness consider as a specific method which use all the talent, knowledge,
skills, energy and talent to obtain a particular goal. It is necessary to improve personal
effectiveness to achieve any extra ordinary objective and become more successful. Most of the
people try hard to improve their personal effectiveness but they do not have any idea how and
where to start . There are only few way to generalize and maximize their personal effectiveness
to improve their performance and efficiency. With the help of personal effectiveness strategies,
people can better understand their skills and talent and also learn to use their skills and
knowledge optimally and identify that which skills need to develop to accomplish a specific
goal. There are many traits of personal effectiveness such as determination, self confidence,
decision making skills, problem solving skills, time management , managing stress etc. these
traits are helpful to maintain the personality of each and every individual. This report will cover
the case study of Sundar Pichai and discuss about their skills and behaviour that help to made his
global leader. This report also identify the impact of positive and negative elements of Sundar
Pichai skills and also behaviour. Apart from this, report also determine the reflective statement
and apply personal effectiveness strategies and principle to own development as per the
requirement to boost my performance in the competitive market. Lastly, this report also discuss
strategies that I need to adopt so that I can address my personal development needs and also
determine the current potential effect of personal development gap.
MAIN BODY
Case Study Review
Skills and behaviours that have made Sundar Pichai an personally effective global leader.
The leader refers to the person who guides and leads the group of people to achieve the
goal so set. With the increased globalisation the role of leader also increased as to manage and
direct the diverse group of members. The effective leader is one who manages and commands
positively the people in order to achieve the objectives by aligning the employees and
organisational goals (Alenizi, 2019). When the personality doesn't fit the job role the person
cannot facilitate being effective in that order.
Big Five Personality Trait Model

To analyse this better Big Five Personality Trait model is used to match the fit between
person and job. This model helps in understanding the individual personality and characteristics
possessed by them and it helps in better assigning the roles (Anzengruber, et., al., 2017) . When
the proper match between the role and job role is designated the organisation is benefited by the
effective performance of an employee. The key dimensions being presented by this model is as
follows - Openness - This refers to the creativeness and innovative insights of an individual. The
person high on this trait tends to possess the creativeness. The individual tends to think
out of box and explores new patterns to manage the things. The person low on this trait
tends to be resist the change and create a barrier in self development. They don't like
exploring new ideas and gets limited to the job role, Conscientiousness - It is trait which reflects the goal directed behaviour an having good
control to manage the things. The person high on this trait tends to be diligent and
handles the work responsibly. The individual low on this trait tends to be unmanageable. Extraversion - This trait refers to measure the sociability and assertiveness of an person.
The person high on this trait tend to be good at social skills and maintains the positive
environment. The lack of this trait represents the person to effectively interact and always
low on energy which creates the dull environment. Agreeableness - This reflects the considerable and ability to get along with others. The
inclusion of this trait helps an individual to be empathetic and reflects the helping nature.
The individual low on this trait tend to be just confined to their roles and have lack of
awareness of external environment (Barisone, et. al., 2019).
 Neuroticism - This is referred to the emotional stability of an individual. The person high
on this trait tends to be stressed and anxious at every things. The individual low on this
trait tend to be emotionally balanced and handles well workplace stress this results in
better management of work.
Sundar Pichai is an effective leader who possess great work ethics and his skills and
behaviour made him an effective leader. He believes in maintaining the positive work
environment which fosters the creativity of employees. His core principle which makes him an
effective leader is believe in integrity and collaboration. He takes on the inputs of the team
members which give them feel that they are being valued. The Suanr Pichai believes in setting

the challenging and friendly environment which will help in development of employees. He
openly communicates and gives due trust and recognition to employees who tend to perform
excellently. He believes in the setting the goals by including team members view. Sundar Picahi
believes that the work environment impacts the performance of employees. Therefore, he
organises the informal activity which increase the interaction among employees and this results
in increased coordination among employees. Sunadr Pichai believes that in communicating
directly with every team member which will help in fading the traditional hierarchy so set in
organisation. This impacts positively the employees and the employees also feel participated and
this results in trust among each other (Buišić and Đorđić, 2019).
Impact of Positive elements of Sundar Pichai’s skills and behaviours
There are many positive elements of Sundar Pichai related to his skills and behaviour that
give the positive impact on his performance and also help his to become a successful global
leader. The description of positive elements of Sundar Pichai and its impact on his performance
and life are given below- Communication - Sundar Pichai communication skills comes under his strength and
consider as a positive elements which help to made his a successful global leader and also
contain his strong strength. The impact of this positive element of personal effectiveness
maintain his performance globally. His communication is totally based on audience and
worked really hard to improve his communication skills because he was a shy kid during
his childhood. A strong communication skills help to became the strong leader
internationally. Inclusive Leadership – Sundar Pichai’ is a global leader and he believes in empowering
the people. He is a Affiliation Leader that consider people come first. Pichai follow
Affiliation Leader style so that he basically form collaborative relation with his team. He
follow the leadership strategy in which he don not only concentrate on his success , but
also focus on others success (Gao, et. Al., 2017). He mainly avoid confrontation and use
cooperation strategy. Team Player - This is also consider the positive key behaviour of Sundar Pichai. He is
also a successful team player and always said that his job also help the other employees
of his team so that his team work effectively without any roadblock and barriers. He

generate success for this Google company by encouraging the collaboration, personal and
professional development. Resilience - This is comes under the big and appropriate skills of Sundar Pichai.
Introducing Google Chrome and creating it undisputed leader of entire market consider
the massive evidence of his resilience skills (García-Martín and García-Sánchez, 2020).
No one in his organisation wanted to challenge the Microsoft's Internet Explorer and then
Sundar Pichai presented his idea of Google Chrome to the founder Larry and Sergey and
then Google Chrome successfully launched. Collaboration – He is a practical leader who avoid conflicts and other confrontation. He
well know the importance of collaboration that's why he is very supportive toward his
team members. Google has has specific combative internal culture that;s why he usually
follow collaboratives instead of wage a political drama and fight. Good Listener - Sundar Pichai is a good listener and he carefully listen all the problems
and issues of their team members. He also consider some view points and suggestions of
their team members so that he can generalise the best outcome.
 Creativeness - Sundar Pichai is a very creative and innovative and he use his creative
mind to develop their technical project strategies. His creativity comes under positive
element of his skills and behaviour that give positive impact on his performance and help
his to made a global leader and rule the whole world (Hernawati, et. al., 2018). Pichai
always use their creative mind in each and every Google projects and operations which
help him to establish his remarkable and famous leader all across the world.
All the positive elements of Sundar Pichai related to his skills and behaviour give positive
impact on his performance and useful to enhance their efficiency. With the help of positive
elements Pichai accomplish his all the critical targets and work. The impact of his positive
elements improve his personal effectiveness and also aid him to lead the whole world
(Kakavandi, et. al., 2017).
Impact of Negative elements of Sundar Pichai’s skills and behaviours
There are some negative elements of Sundar Pichai which related to his skills and
behaviour. The impact of negative elements skills and behaviour on his performance and life are
discussed below-

 Inability to accept defeat – This is also include as a negative elements because sometime
Sundar Pichai are not even accept the defeat, some of the time, he experienced that he is
not capable to face and accept defeat and failure. Few critical situation give negative
impact on his performance so that time he felt that he is incapable to face defeat. Lack of Accountability – It is contain as a domino effect and lead the low accountability
that consider create mistrust , low morale, low engagement and low productivity. This is
a negative element which affect his productivity (Khashan, 2016). Poor Integrity – This negative element of skill of Sundar Pichai give adverse impact on
his performance. Poor integrity affect the reputation which consider the weakness of him.
Lack of integrity give negative impact on the productivity and efficiency so that he can
experience some issue related to his ongoing job role.
 Not being adaptable – Sometime, it is difficult to perform their work in a odd situations
that situations are not that much acceptable then Sundar Pichai are not being adaptable to
consider all the odd situations that consider the negative element of the Sundar Pichai
skills and behaviour. Its hard to take appropriate decision in a critical circumstances.
All the negative elements of Sundar Pichai related to his behaviours and skills affect his
performance adversely. He is not able to deal with his failures that's why he faced many
challenging situations which affect his performance and productivity (Kim, Park and Kim,
2019). All the negative elements consider his weakness that affect his performance sometimes.
Reflective Statement
Describe your self-assessed development needs with regard to personal effectiveness
Personal effectiveness principles are essential for self development so that I can also be a
successful global leader. To become a successful in the competitive job market I need to develop
some skills and behaviour so that I can also be a successful leader. There are some self assessed
needs which necessary to develop with regard to the personal effectiveness. The description of
my self assessed development need are given below- Leadership Skills – This skill is necessary to become a successful global leader. I
generalised that I am not a good leader so that I need to develop this skill so that I can
also be a effective leader like other famous leader (McRae, et. al., 2017). I do not have
good leadership quality so that I can learn this skills which help me to monitor and
control my staff members.

 Time Management Skills – I observed that my time management is really unbalanced
and I need to learn how to manage time properly. To become a successful leader, I need
to develop this skill which will help me to manage my all personal and professional
activities with proper time. Team Working – I do not like to work in a team because I analysed that most of the staff
members are not doing their duty well. Mostly employees dependent on other team
members that's why I usually avoid team work. But now I understand the importance of
team work because it help to become a effective leader so that I want to learn team
working (Modecki, Zimmer‐Gembeck and Guerra, 2017). Change Management – It is consider the most prominent skill which I wish to learn
because this skill help to transmit the employees, team and company from present state to
a desired future state so that I can easily full fill all the possible goals and also implement
new strategies so that I can easily accomplish specific goals. Flexibility – It refers as an ability to work in any odd and critical conditions. A successful
leader need to be very flexible in every circumstances so that they can learn from their
good and bad experiences. I will develop this skill so that I can be able to work in any
odd situations flexibly. Critical Problem Solving Skills – This skill is really necessary to become a strong and
effective leader. A successful leader should know that how to solve any critical problems
and also focus on solutions not the problems. I will develop this skill so that I can easily
solve all the issues and problems related to my staff members and other employees of the
organisation.
 Adaptability – To become a good global leader, I can also learn adaptability skills and
also do fix it into my behaviour. I can learn this skill so that I can able to perform best in
every given situation and also adapt changes very smoothly. I consider that this is my
weakness and I really need to develop this skill for my personal effectiveness. Through
this skill, I will able to learn quick response to the changing trends, destabilization and
innovation (Peskova, Vasileva and Nazarov, 2017).
Discuss the strategies that you intend to adopt in order to address your personal
development needs with regard to personal effectiveness

There are many strategies which I have need to adopt in order to address my personal
development needs in respect of personal effectiveness. With the help of these strategies I can
easily enhance my personal development needs with regard to the personal effectiveness. The
explanation of these strategies are given below- Commitment – To develop my personal development needs I should focus on
commitment. Through commitment, I can easily dedicate toward my goal so that I can be
a good leader. Commitment consider the most practical and useful strategy which help to
develop my personal needs which help in my personal effectiveness (Poncet, Habi and
Bottari, 2017). Constant Evolution - This is a most useful strategy that help in self and personal
development. With the help of this strategy, I can effectively improve my personal
development needs which help me to obtain my day to day targets. Relationship Building Skills – This is comes under the most effective strategy because it
help to establish the strong strong relationship with co-workers and other team members.
This strategy help to maintain the good employee engagement among my team
employees with the organisation. Take Responsibility – To became a suspenseful leader I need to take responsibility of my
team member and also provide them a right direction so that my team members will
recognise my value and also take motivation from me. I need to take more
responsibilities about my work and staff members that help me to become a successful
leader. Always Set deadline – Deadline help to enhance the productivity level and help to
decrease the wastage of time and resources . I will set a deadline so that I can always
complete my work and other tasks under the deadline. Which help me to focus on the
other task and other activities of my staff members. Never Stop Learning – This is also consider the effective strategy for personal
development in respect of personal effectiveness. I can learn from my superiors, peers
and other employees of the organisation and I also learn my my personal effectiveness
and also keep up to date from the latest trends, knowledge and skills.
 Learn from failure – To become a successful leader, I should need to learn from my
defeats and failures and take a lesson from my bad and past experience and also learn

from this and use this learning and experience in my current work. If I will learn from my
failures then I will not repeat my mistake again and work properly so that this is also
consider the good strategy which I can adopt for my personal development needs.
Current potential impact of your personal development gaps as well as the impact
undertaking development -
The impact of my current potential of my personal development gap affect my current job
so I need to develop my skills and behaviour so that I can easily maintain my performance as
compare to my past performance. The comparison of past situation when I do not have all the
skills to the future situation when I will develop all the essential personal development needs are
given below-
Impact of Personal development gap
The impact of personal development gap on my performance affect adversely. There are
many skills and behaviour which I really need to develop to become a successful person. Some
skills like leadership skills, time management, team working, adaptability are consider the most
appropriate skills which I need to improve because these personal development gap affect my
productivity so that I am considering it as my weak point which I have to improve. I analysed
that personal development gap create many issues and roadblocks in the self growth so that I will
consider some useful strategies from which I will easily learn those skills in which I found
difficulty. Personal development gap provide negative impact on my performance and efficiency
and stop me to become a successful leader (Rana, Rastogi and Garg, 2016). I will work really
hard to improve my personal effectiveness so that I can easily tackle my problems and also the
problems of my staff members.
Due to lack of personal development needs I observed that I am not able to connect with my staff
members and other employees of the organisation. Apart from this, I also felt that I am not able
to face critical situation and also not capable to take appropriate decision for myself and my team
members.
Impact of undertaking development
After analyse all the personal development needs which I really wanted to improve I
consider all the skills and behaviour which are related to my personal effectiveness. I addressed
all those personal development needs which I want to improve for the better personal
effectiveness. I used many strategies like commitment, learn from failure, take responsibility ,

never stop learning etc. it provide positive impact on my performance so that now I can feel that
I am able to become a successful leader (Visnovsky, et. al., 2019). All these skills create most
appropriate and positive impact on my efficiency which help to increase my over all performance
and effectiveness in my job. These skills also show me the right direction to my career path. The
development provide me self awareness and motivate me to achieve my specific goal. The
impact of undertaking all the skills which I need to developed help to build my strong image in
organisation so that I can easily able to cope up my own problems and I also help my staff
members to solve their problems as well.
CONCLUSION
According to this report it can be concluded that personal effectiveness is essential for the
self development which help in become the master of your own faith. Personal effectiveness
frame work and strategies are beneficial of self assessment and self development. Personal
effectiveness is playing a crucial role for self development so that people can able to perform
their work very effectively and properly. The useful practices of personal effectiveness can help
to gain the positive outcome in order to accomplish the set goals and objectives. Personal
effectiveness helps in career and also personal life and through continuous practice of this , any
one can easily balance their personal and professional life without any hurdle and issue. Personal
effectiveness help in many ways like work on strengths, proper learning & development,
increase productivity, reduce stress level, improve job satisfaction level. This report discussed
about the many skills and behaviour of famous and global leader and also identified the positive
and negative impact of skills and behaviour of personal effectiveness. This report also
determined about the reflective statement in order to develop the personal effectiveness and also
identified few strategies which help to adopt the appropriate skills and behaviour to become a
successful global leader. This report evaluated the current potential and also identified the impact
of personal development gap which undertaking the development in personal effectiveness. This
report also discussed that through some strategies like learn positive self perception, set a clear
goal, be prepare for the changes , become self organised are the working strategies that help in
develop a personal effectiveness.

REFERENCES
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