Report on Personal Leadership of Khimji Ramdas, Oman

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This report delves into the personal leadership of Khimji Ramdas, Oman, discussing leadership styles, mindsets, traits, and the application of seven mindset theory. It also includes a CPD development plan for leadership capabilities, areas of growth, strengths, improvements, and future plans.

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Running head: LEADERSHIP PROJECT
Report on personal leadership of Khimji Ramdas, Oman
Name of the student:
Name of the university:
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Executive summary
Intervention of leaders sets the life of the individuals. This can be the parents, teachers of
boss in the workplace. The support of the leaders is the keystone for reaching to the identified
goals. In the workplace, leaders are the managers and the trainers, who guide and support the
employees, so that they can perform the activities in a better manner. The attributes of
emotional stability, self assurance, tough minded makes s leader perfect. However, evaluation
is vital for the leaders in terms of enhancing the standard and quality of the performance.
Transferring the essential skills to the employees revises the possessed skills of the managers,
which expands the knowledge horizons. This proves beneficial for the companies like Khimji
Ramdas in terms of emerging as a leader in the competitive ambience of the market, working
for the betterment of the employees, clients and the customers.
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Table of contents
Critical insight into leadership styles.........................................................................................3
Leadership mindsets...............................................................................................................3
Leadership traits.....................................................................................................................3
Application of seven mindset theory......................................................................................4
CPD development plan for leadership capabilities....................................................................7
Areas of growth, strengths and improvements.......................................................................7
Future plan.............................................................................................................................8
Alignment of the leadership plan with the organization........................................................8
Prospect of the leadership style..............................................................................................9
Understanding of the evolution of leadership..........................................................................10
An effective leader...............................................................................................................10
Evolution in self perception of a leader...............................................................................10
References................................................................................................................................12
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Critical insight into leadership styles
Leadership mindsets
The leadership mindset at Khimji Ramdas begins with the Ramdas Thackeray, who
passed on the legacy to his son Khimji Ramdas. This reflects the inheritance of knowledge,
skills and expertise within the family. This is in terms of expanding the scope and arena of
the family business. Looking into the Board of Directors, dynamism is reflected, which aligns
with the promise of attaining sustainable development (Khimji.com 2018). Dedication
towards excellence and quality reflects the mindset towards enhancement of the preconceived
skills, expertise and knowledge. Struggles towards bringing innovation within the products
reflect the mentality to attract the attention of the clients and the customers.
Leadership traits
Khimji Ramdas company in Oman has achieved trust, loyalty and dependence of the
clients and the customers. The major drive behind this is the appropriate exposure of
leadership skills by the staffs. The traits responsible for this are emotional stability,
dominance, enthusiasm, conscientiousness, social boldness, tough mindedness, self
assurance and compulsiveness (Laub 2018).
Emotional stability is needed in terms of maintaining the relationship with the
customers. Herein dominance is essential in terms of securing the market position to which
the staffs are conscious. Conscience is the most important elements in terms of dealing with
the clients, belonging to different socio-cultural background. Rationality is the reasoned
behaviour in terms of maintaining the market position within the competitive ambience.
Boldness in the business enables the staffs to achieve the attention of the customers, however,
sometimes there is failure in terms of reaching to the specific needs, demands and
requirements of the clients and the customers (Dekker 2016). This failure contradicts the

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LEADERSHIP PROJECT
parameter of corporate social responsibility. Being tough minded sometimes declines the
customers, however, it proves beneficial in assessing the approach of the customers towards
the levied services. Self-assurance is needed in terms of ensuring the capability to fulfil the
identified goals and objectives. This assurance is assistance in terms of assuring the clients
and the customers that they would be served in an efficient and effective manner.
Compulsiveness enhances the personality of the staffs, as they expose dedication,
commitment and perseverance towards the business activities. Ignoring the thoughts of
rewards makes the business customer-oriented, which is one of the main agents towards the
achievement of large scale customer satisfaction (Denning, 2016).
Application of seven mindset theory
Theoretical consideration proves beneficial in delving deeper into the mindset of the
individuals. This is also applicable in case of the leaders, as they adopt different roles for the
efficient execution of the allocated duties and responsibilities. Application of the Seven
Mindset Leadership Theory helps in acquiring better understanding of the mindsets required
for the enhancement of the leadership skills, abilities and competencies. These mindsets are:
crisis director, relationship manager, manager/organizer, facilitator/influencer,
integrator/inspirer, mentor/partner, and wisdom/visionary.
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Figure: Seven mindset leadership theory
(Source: Vogelgesang, Smith and Osland 2014)
Crisis period reflects the true qualities of a leader in the business of Khimji Ramdas.
This includes the capability to manage workplace diversity. Along with this, the
responsibilities include eagerness and willingness to take initiatives in terms of escalating the
profit margin and the creation of shareholder value. Here, the main attributes are exploitation
and over-control, which generates disinterest in the subordinates. Relationship manager
relates to the ability of managing customer relationship efficiently and effectively. Fluency in
communication creates positive image about the staffs in the minds of the clients and the
customers. Acceptance towards blame acts as a lesson for employees in terms of upgrading
their preconceived skills, expertise and knowledge (Nicholson and Kurucz 2017). As a matter
of specification, the initiatives taken by the leaders or the managers results in knowledge
transfer between the employees and the managers. Manager/organizer includes the duties of
selecting the best practices for the betterment of the company, Khimji Ramdas. Inclusion of
efficient and effective technologies helps in enhancing the productivity. Partnership with the
Crisis director
Relationship manager
Manager/organizer
Facilitator/Influencer
Integrator/inspirer
Mentor/partner
Wisdom/visionary
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research and development team proves beneficial in seeking the best policies, practices and
programs, possessing flexibility to alter the business scenario.
Facilitator and the influencer projects the mindset for facilitating the employees with
quality resources, so that they can emerge successful in producing quality goods for the
customers. Typical examples of these include introducing learning programs for the
employees; building efficient and flexible teams (Paxton and Stralen 2015). Training helps in
empowering the employees, which is the main essence of the leadership skills, abilities and
competencies of the managers in the company of Khimji Ramdas.
Incorporating the feeling of shared value within the employees helps the managers of
Khimji Ramdas. This is in terms of motivating and inspiring the staffs towards ensuring that
they can perform the tasks in an efficient and effective manner. The community feeling
generates teamwork, which is crucial in terms of completing the tasks within the stipulated
time (Laub 2018). This makes the managers capable of managing the workplace diversity of
Khimji Ramdas. Herein lays the effectiveness of adjustability skills, which enhances the
preconceived skills, expertise and knowledge of the leaders (managers).
Mentor or partner reflects the skills of providing proper guidance and support to the
employees, so that they can perform the tasks properly. Exposing a liberal approach towards
the needs of the employees makes the managers popular. Example can be cited of the doubts,
which the managers can clarify by assuring their availability whenever any doubt arises in the
minds of the employees. Group discussions, open forums maintain transparency in the
relationship between the personnel of Khimji Ramdas. This is important in terms of
producing collaborative output for the fulfilling the targets (Bushe and Marshak 2016).
Partnering with the local communities reflects the Samaritan side of the managers of the

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company. Herein lays the correlation of corporate social responsibility, pointing towards the
wellbeing of the clients and the customers.
The penultimate mindset is that of visionary, which indicates envisioning long terms
goals for reaching to the benchmark level of performance. The managers of Khimji Ramdas
Company inculcate within the employees the values of self-organizational skills, which is
necessary in terms of upgrading the standards and quality of their performance (Khimji.com
2018).
CPD development plan for leadership capabilities
Areas of growth, strengths and improvements
As the operation manager of Khimji Ramdas, I feel that I am fluent in my
communication skills and abilities. This would be beneficial for me in terms of making the
employees aware of the basic programs and policies, which we follow. Clarity in my speech
would help the employees to acquire a better understanding of the ways and means through
which the business is conducted. I am attending a spoken English course to upgrade my
current communication skills and competencies. This would result in my professional
development, as prestigious companies can hire me for giving presentations to lure the
foreign clients.
I have patience to listen to the queries of the staffs, until they do not speak rudely.
Once they expose differentiation of opinions, I become impatient. This results in conflicts
and misunderstandings, destroying the integrity of the workplace environment. I think I really
need to improve in this area. This patience would make the employees feel that I am easily
approachable in case they feel they are facing any issues with the workplace operations pr the
systems.
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Future plan
In future, I am planning to attend a personality development course. This would
enhance my personality, beautifying my corporate image. In addition to this, the spoken
English is there, which would add value to my character as a professional being. I need to
indulge in exercises for gaining more patience. I think observing the surrounding can of some
help. Along with this, observation would enhance my thinking skills, generating within me
ideas and facts about resolving the issues tactfully. Mixing with different clients would
broaden my thought process. This would enhance the workplace diversity, adding to my fame
and glory. However, stopping at this point would not suffice the aspect of my personal and
professional development. I need to evaluate my performance at every step. This evaluation
would help me to detect the drawbacks, which I need to modify. Spontaneity in this
modification would create a positive image in the minds of the staffs. Setting real and
achievable goals would improve my focus on the activities.
Alignment of the leadership plan with the organization
I feel that my leadership style is transformational, which is beneficial for me as well
as the company, Khimji Ramdas. Self-organizational skills are fruitful for me in terms of
moulding myself into the workplace requirements. Taking into consideration the opinions of
the other staffs brings to the forefront my character as a manager. Liberal approach in the
discussions, act as a platform for the employees, to voice out their opinions regarding the
business operations. Absence of these discussions makes the employees feel that the
managers are not concerned about their difficulties (Buchanan and Kern 2017). Consistency
in organizing the discussions proves beneficial in terms of enhancing the communication
skills of the employees. Herein lays my duty of taking initiatives to plan the discussions and
open forums to bring change in the workplace systems and operations.
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Consideration of ethical code of conduct makes me a good human being apart from a
manager. I think being a good human being is essential for gaining trust, loyalty and
dependence of the clients and the customers. I make it a point to make the employees aware
of the ethical code of conduct, which is my initiative towards preparing them for the bigger
challenges, which they are going to face in their life.
Prospect of the leadership style
In the competitive ambience of the 21st century, all the individuals are in a rat race to
achieve monetary success. Selfishness has entrapped the mentality of the individuals,
obliterating the community feeling. In order to fulfil the targets, the employees lack the self-
evaluation skills, which compel them to encounter negative outcomes in the personal and
professional lives. The need of the hour is a strong and flexible support provider, who would
guide them to their identified and targeted goal (Sipe and Frick 2015). If this support is
provided by the managers of the company, then it would be beneficial for the employees to
gain confidence on their capability. For this, the leaders (managers and trainers) need to be
strong and flexible enough to handle the queries of the employees.
Transformational leadership would result in radical transformation of both the
employees and the managers of Khimji Ramdas. This is in terms of the evaluation, which
possesses flexibility in upgrading the standards and quality of the performance. Consistency
in the execution of evaluation is bound to secure the market position of the company in the
competitive ambience. Observational skills are necessary in terms of maintaining the pace
with the contemporary brands (Goodall 2015). Rationality and consciousness would result in
the achievement of loyalty, trust and dependence of the clients and customers. Strategic
planning is the best means for reaching to the identified benchmark level of performance.

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Understanding of the evolution of leadership
An effective leader
Every individual needs a leader for acquiring the much needed support needed for
reaching to the targeted goal. The leader needs to possess a dynamic personality, so that the
individuals can gain the necessary skills, abilities and expertise. The leader needs to
emotional stable for getting respect within the society. Tough minded is an essential attribute,
however, rationality enhances a fame and glory of a leader. Adjustability is also needed in
terms of testing his capability towards performing the challenging and enduring tasks with
perfection (Riaz and Khalili 2014). A leader needs to be visionary in terms of picturizing his
development. Herein lays the effectiveness of setting goals, which improves his focus on the
improvement process. Observation skills diversify the thought process of a leader, which is
essential in terms of becoming approachable to the clients and the customers (Răducan and
Răducan 2014).
Evolution in self perception of a leader
At first, I perceived the notion that a leader needs to be strict for preparing the
employees in a better manner. With more clarity on the subject, I came to know that liberal;
approach improves the stability in the relationship between the employees and the managers.
This stability generates teamwork, which is necessary for completion of the projects within
the stipulated time. I also have learnt that planning is vital for the companies like Khimji
Ramdas in terms of achieving positive outcomes in the business operations. This planning is
also assistance in terms of exposing performance according to the needs, demands and
requirements of the clients and the customers (Holzmann and Golan 2016).
My knowledge about leadership has been upgraded in terms of training, which is
fruitful in terms of enhancing the preconceived skills, expertise and knowledge of the
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employees. This training would result in transfer of essential skills from the managers to the
employees, which would reduce the chances of mistakes in the business operations of
companies like Khimji Ramdas. Dividing the training courses into segments would help the
employees to gain a better understanding about the policies and practices of the company.
Inclusion of the ethical code of conduct is vital in terms of making the employees aware of
the importance of being a good human being before an employee (Chang 2016). I am also
surprised at the fact that encouraging the employees to set goals helps in improving their
focus on the business.
Recommendation
Post training tests helps the managers to assess the capability of the employees to
make practical application of the learnt skills into the execution of the workplace operations.
Along with this, it is also the assessment of the managers of the company regarding how well
they can assess the employees. Rewarding the better performance would enhance the
leadership skills of the managers. This would assure the employees that they are capable of
adjusting within the workplace environment. Motivation and encouragement of the managers
is essential in terms of maintaining the security of the employees from the external
influences.
Conclusion
Providing opportunities to the employees to give presentations is a testing of their
skills. Reasonability in conducting the tests makes the managers approachable. This proves
helpful for the employees in clarifying the doubts, which is advantageous for effective
handling of the crisis phase. Letting the employees approach on their own would be the
essential quality of a leader. This is in terms of making the employees independent. This
independence is the symbol of personal and professional development.
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References
Amanchukwu, R.N., Stanley, G.J. and Ololube, N.P., 2015. A review of leadership theories,
principles and styles and their relevance to educational management. Management, 5(1),
pp.6-14.
Balon, R., 2014. Leadership versus management. Academic Psychiatry, 38(6), pp.720-722.
Buchanan, A. and Kern, M.L., 2017. The benefit mindset: The psychology of contribution
and everyday leadership. International Journal of Wellbeing, 7(1).
Bushe, G.R. and Marshak, R.J., 2016. The dialogic mindset: Leading emergent change in a
complex world. Organization Development Journal, 34(1), pp.37-65.
Chang, Y.Y., 2016. Multilevel transformational leadership and management innovation:
Intermediate linkage evidence. Leadership & Organization Development Journal, 37(2),
pp.265-288.
Den Dekker, W., 2016. Global Mindset and Cross-Cultural Behavior: Improving Leadership
Effectiveness. Springer.
Denning, S., 2016. How to make the whole organization “Agile”. Strategy &
Leadership, 44(4), pp.10-17.
Goetsch, D.L. and Davis, S.B., 2014. Quality management for organizational excellence.
Upper Saddle River, NJ: pearson.
Goodall, J., 2015. Ofsted’s judgement of parental engagement: A justification of its place in
leadership and management. Management in Education, 29(4), pp.172-177.
Hallinger, P., Wang, W.C., Chen, C.W. and Liare, D., 2015. Assessing instructional
leadership with the principal instructional management rating scale. Dordrecht, Netherlands:
Springer.

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Holzmann, V. and Golan, J., 2016. Leadership to Creativity and Management of Innovation?
The case of the “Innovation Club” in a production company. American Journal of Industrial
and Business Management, 6(01), p.60.
Khimji.com (2018). About us. Available at: http://www.khimji.com/ Accessed on 12th August
2018]
Laub, J., 2018. Explaining the Servant Mindset: The OLA Servant Leadership Model.
In Leveraging the Power of Servant Leadership (pp. 73-111). Palgrave Macmillan, Cham.
Laub, J., 2018. The Story of Leadership: The Historical Development of Leadership Thought.
In Leveraging the Power of Servant Leadership (pp. 15-44). Palgrave Macmillan, Cham.
Nicholson, J. and Kurucz, E.C., 2017. Fostering an emergent mindset in leaders: The role of
caring in leadership development. In Developing Leaders for Positive Organizing: A 21st
Century Repertoire for Leading in Extraordinary Times(pp. 55-68). Emerald Publishing
Limited.
Paxton, D. and Van Stralen, S., 2015. Developing Collaborative and Innovative Leadership:
Practices for Fostering a New Mindset. Journal of Leadership Education, 14(4), pp 400-430
Răducan, R. and Răducan, R., 2014. Leadership and management. Procedia-Social and
Behavioral Sciences, 149, pp.808-812.
Riaz, M.N. and Khalili, M.T., 2014. Transformational, transactional leadership and rational
decision making in services providing organizations: Moderating role of knowledge
management processes. Pakistan journal of commerce and social sciences, 8(2), p.355.
Sipe, J.W. and Frick, D.M., 2015. Seven pillars of servant leadership: Practicing the wisdom
of leading by serving. Paulist Press.
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Vogelgesang, G., Clapp-Smith, R. and Osland, J., 2014. The relationship between positive
psychological capital and global mindset in the context of global leadership. Journal of
Leadership & Organizational Studies, 21(2), pp.165-178.
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