Personal and Professional Development Report - UK College of Business

This report examines personal and professional development within the context of a Travel and Tourism BTEC HND program. It explores problem-solving strategies for managers, emphasizing the identification of issues, clear communication of roles, workload management, and training. The report also delves into different communication styles, such as supporter and controller styles, and their application in resolving workplace conflicts. Furthermore, it outlines various time management techniques essential for achieving business objectives and enhancing overall firm performance, including setting preferences. The report concludes by highlighting the significance of these strategies in improving sales, revenue, and overall success in the travel and tourism sector. This report is a response to the assignment brief for Unit 23 of the BTEC HND in Travel and Tourism Management, and the solution is available on Desklib.

Personal and Professional Development
Introduction 4.1 Solutions to work based Problems
Personal and professional development is a
formal way by which an individual designs the
objectives, plan of action and results of training
and learning. It is the roadmap for the career of
the individual and engages them in the process
of learning to meet desired goals.
There are various problems at the workplace of
Travelodge which are faced by the managers. So
they have decided to make appropriate solution
for this.
There are some steps which will help the managers in
determining problems and solving them accordingly they
are given as under:
Identification of issues: In this, they have to identify the
main root of the problem from which the risk is generated.
It has been seems that managers are facing various
problems in their day to day activities.
Provide training: In order to reducing the issues managers,
have to provide training toe their employees so that their
motivation level will be increased and they will perform
their task with high level of efficiency.
Clear their roles and responsibilities – The
managers have to communicate clearly the roles
and responsibilities to their staff members as per
their skills and knowledge because if they have no
skills and efficiencies for doing the task then their
motivation level will be decreased and they will
not perform the task in effective manner.
Reduce workloads –Managers have to understand
the expectations of their employees and provide
workload accordingly. With the help of this, they
will easily retain their employees for a long time
period.
Create effective communication – Managers have
to make healthy relations with their employees
which can be possible through adopting effective
communication structure in the firm.

4.2 Various type of communication at different
level
Communication is important in an organisation as it
helps them to clear the goals and objectives in the
mind of customers. There is different style which
could be useful for communication is given below:
Controller style: It is dictatorial in nature as only
one-way communication is conducted. In this order
is given to the subordinates which has to be follow
by person. It follows in a lower level stage as it
helps them to reduce ambiguity in the mind of
person.
Utilizing structuring setup: With using this setup, the
employees will work with efficiencies and perform their
task according to the organisational structure. Through
which the firm will easily get profitability and
generating revenue in the marketplace.
All the above strategies are helpful for the managers for
increasing the sales and revenue of firm. Through
taking help of these, the firm will easily achieve the
objectives in the allotted time period.
Supporter style: This kind of style is opt by person
who is calm, cool, patient towards their work. It
would help company to resolve the conflict among
employees and try to motivate the employees so that
more productivity would be attain. This style can be
used in middle level as their work is to reduce the
conflict among workers and clear the obstacles
which they are facing towards their work.
4.3 Various time management strategies
Management of time and skills are necessary
element which helps the managers in determining
overall performance of the firm. The main factor
which helps the managers for achieving the business
objective are effective time management techniques.
There are some strategies of time management which
are given as under: Setting inclinations or
preferences: It is very necessary for the management
to set inclinations so that organisational objectives
can be achieved in proper manner. It also helps the
managers in providing aptitudes to the capable
employees of travel lodge for achieving the present
Conclusion
From the above report it has been concluded that
personal and professional development is very
necessary in business world. Various time management
strategies are there which can be use by the
organisations in order implement various activities in